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Comfort Inn at Joint Base Andrews

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Comfort Inn at Joint Base Andrews
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78 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Virginia Beach, Virginia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

Absolutely nothing wrong with the staff, everyone that helped me was great. However, I was extremely surprised to see how outdated the heater/ac was. It was the old school push button unit (non-digital). The heat took a while to get going and had a burnt dust smell. I did not complain or report it to maintenance since I was there... More 

Helpful?
Thank LexiMLH
Sarah L, Manager at Comfort Inn at Joint Base Andrews, responded to this review

Dear LexiMLH; Thank you for being our guest and taking the time to write a review. We appreciate the feedback. While we are pleased to hear the customer service met your expectations, however, we are sorry that this stay did not represent our hotel or your brand expectations better. Please do not hesitate to let us know next time if... More 

Aruba
Level Contributor
8 reviews
8 hotel reviews
Reviewed 3 weeks ago

I was relocated to this hotel ... I was checked in by Antonio he was very nice and warm and happy to attend me. later that day I met Roland if I'm not mistaken he's very outgoing and funny I loved talking to him as well. the breakfast is good they have coffee warm water hot chocolate waffle , hard... More 

Helpful?
Thank Sk297
Sarah L, Manager at Comfort Inn at Joint Base Andrews, responded to this review

Dear Sk297; Thank you for being our guests and for the great review. We are delighted to hear that you enjoyed your stay and happy to welcome you to our hotel as a first time guest. We appreciate you sharing with us that the customer service from these gentleman, as well as the plentiful breakfast, safety measures and more, exceeded... More 

Fulton
Level Contributor
75 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 22 October 2016 via mobile

This Comfort Inn is under new management and has wonderful, friendly customer service. Rooms and bathrooms are very clean, great strong wifi, even outside, good flatscreen tv's. Hot breakfast with eggs, sausage, waffles and a. assortment of cold items too. We stayed here 2 nights, had 10 rooms and everything was great. There's even a gas grill and a picnic... More 

Helpful?
Thank Richard W
Sarah L, Manager at Comfort Inn at Joint Base Andrews, responded to this review

Dear Richard; On behalf of the staff and management, thank you for selecting our hotel as your place to stay while in town. We appreciate your kind words and great feedback for us and delighted to hear that the customer service, guestrooms, and hearty breakfast were all reasons that you and the group had an enjoyable experience. It was a... More 

Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 October 2016 via mobile

Went to Maryland to attend a wedding. The hotel as nice and clean. The lobby was well kept and accommodating. It has a gym. My room was comfortable and quiet. The customer service was great. Not far from shopping and restaurants. Will stay again.

Helpful?
Thank Deirdre C
Sarah L, Manager at Comfort Inn at Joint Base Andrews, responded to this review

Dear Deirdre; Thank you, we appreciate you selecting our hotel as your place to stay while in town. We are delighted to hear you had a great stay and found the hotel had everything you needed for a pleasant and enjoyable stay. We look forward to your next visit. Thank you, Sarah L. E-Commerce Manager More 

Ashburnham, Massachusetts, United States
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 September 2016

I choose this hotel for the second time, due to the presidential suite which offers a full living room/kitchen, and then next door the bedroom which is essentially a single or double room partitioned. We traveled with our two kids and another family friend, so essentially we had our bedroom, then the next room was the suite room, and then... More 

Helpful?
Thank Chris C
Sarah L, Manager at Comfort Inn at Joint Base Andrews, responded to this review

Dear Chris; Welcome Back! Thank you for selecting the Comfort Inn Clinton as your place to stay again. It means a great deal to us to see we continue to exceed your expectations and delighted to hear the rooms are a great fit for your family and friends needs. Sorry about the housekeeping issue, we'll bring this to the attention... More 

Fort Knox, KY
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 June 2016

There is no greeting at check in beyond ID and credit card. It seems to be in a bad area with a huge fence around it. There was a lot of noise in the hall at all hours. The rooms do not have enough power outlets. You need to watch housekeeping very closely. They can and will take anything in... More 

Helpful?
1 Thank William C
Sarah L, Manager at Comfort Inn at Joint Base Andrews, responded to this review

Dear William; We appreciate you taking the time to share your recent experience with us. We hope you can accept our apologies as well as housekeeping for the error and any inconvenience it may have caused. We received a call from Customer Care, that you had not spoke with a member of our team, but I understand from the manager... More 

Level Contributor
3 reviews
3 hotel reviews
Reviewed 14 December 2015 via mobile

It's worth trying and the staff are very helpful and nice. Though transportation is a bit difficult to get around this area but if you are looking for a place to relax and enjoy your self. This's the right place

Helpful?
Thank Syl S
Sarah L, Manager at Comfort Inn at Joint Base Andrews, responded to this review

Dear Sly; Thank you for taking the time to write a review from your recent stay. We are pleased to hear that you had a relaxing and comfortable time at our hotel. I will share your comments with the team to motivate and inspire them to keep up the great customer service. We hope you select us again the next... More 

Washington DC, District of Columbia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 December 2015

At Check-in, no welcome at all! I had to say,hello to him! He only said "ID and credit card". I should have known then to do something different. Room 316 is right at elevators, coffee maker had red stirrer in the back of it and old coffee grinds. The shower, full of long black hair clogged in tub! The best... More 

Helpful?
1 Thank scottie316
Sarah L, Manager at Comfort Inn at Joint Base Andrews, responded to this review

Dear Scottie; We appreciate your business and would thank you for bringing this to our attention. We apologize for the disappointing service you received from our staff, as well as the condition of the guestroom, as this is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you... More 

Fort Wayne
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 22 November 2015

Staff friendly, breakfast adequate, workout facility ok, neighborhood rough but fence around parking lot. Make sure they email a copy of the receipt. I found this hotel after the Presidential Inn at Andrews failed to honor my guaranteed reservation because of higher priority; that I understand, but the Presidential Inn should notify the customer in advance and make alternate reservations... More 

Helpful?
Thank William P
Sarah L, Manager at Comfort Inn at Joint Base Andrews, responded to this review

Dear William; Thank you for taking the time to leave us a review regarding your recent stay. While we certainly apologize for the frustration you encountered with the other location, we are pleased to see you found us and appreciate the opportunity to meet your expectations. Thank you for the kind words for the staff, they work hard to ensure... More 

Syracuse, Utah
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 October 2015

This is not a great hotel. It feels old, it feels and is a bit dirty. it is far from the main gate of st. andrews, its close to the virgina gate. the beds are not the most comfortable. breakfast is in the main lobby with plastic plates, the food is not the freshest either. it is just a very... More 

Helpful?
Thank Jack J
Sarah L, Manager at Comfort Inn at Joint Base Andrews, responded to this review

Dear Jack; We appreciate you taking the time to share your trip with us, thank you for the review. Guest comfort and satisfaction is very important to us. Based on your feedback we see which areas we need to improve upon and will continue to work on this with the staff to better our guests experience. We understand that the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Our hotel is only a mile and a half away from Joint Base Andrews, which is made up of Naval Air Station Washington and Andrews Air Force Base and serves as the home base for Air Force One. Conveniently located off 495, just 12 miles from Washington DC. Minutes from Gaylord National Resort and Convention Center, Prince Georges Equestrian Center/Show Place Arena and the National Mall and Parks. All rooms include free high speed internet, microwave, refrigerator, hairdryers, iron and ironing board. Start your day with our free hot breakfast. All guests have free access to our lobby computers to check email or print boarding passes. ... more   less 

Additional Information about Comfort Inn at Joint Base Andrews

Address: 7979 Malcolm Rd., Clinton, MD 20735-7979
Region: United States > Maryland > Clinton
Price Range: RM280 - RM738 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn at Joint Base Andrews 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Comfort Inn At Andrews Afb Hotel Clinton
Comfort Inn Clinton
Clinton Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn at Joint Base Andrews staff and other travellers.
5 questions
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Greensboro, North Carolina
over a year ago
Miami, Florida
over a year ago
over a year ago

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Questions? Get answers from Comfort Inn at Joint Base Andrews staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“doesn't matter”
 of 5 bubbles Sk297, 14 Nov 2016 | Read review
“Suites offer the most room”
 of 5 bubbles B8517CJchrisc, 16 Sep 2016 | Read review
“room 316 is right at the elevators, not for a light sleeper”
 of 5 bubbles scottie316, 12 Dec 2015 | Read review
“no great views, make sure that you have a car otherwise its impossible to go anywhere”
 of 5 bubbles jackj359, 30 Oct 2015 | Read review
“Pay extra for the suites, they are worth it.”
 of 5 bubbles asmurray, 17 Jul 2015 | Read review
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