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SpringHill Suites Columbia

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Traveller (64)
Room & Suite (57)
Dining (5)
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Overview
  • Excellent55%
  • Very good30%
  • Average9%
  • Poor3%
  • Terrible3%
Travellers talk about
“front desk”(66 reviews)
“shower room”(5 reviews)
“desk area”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from SpringHill Suites Columbia
Special Offer: Member Rates
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Offers from SpringHill Suites Columbia
Special Offer: Member Rates
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Reviews (347)
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LanguageEnglish
182
105
33
12
11
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All reviewsfront deskshower roomdesk areathe breakfast areasitting areabagelsfavorite hotelfridge and microwaveindoor poolthe general managerwonderful staysoccer tournamentcomplimentary breakfastnice propertyclean hotelking bedgreat room
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1 - 5 of 343 reviews
Reviewed 3 weeks ago via mobile

Stayed at this hotel during our kid’s soccer tournament. It was perfect. The room was spacious, comfortable, and had such thoughtful design. I loved how the shower and bathroom were in separate spaces. The sofa with trundle were smart and the space for the fridge...More

Thank Beth K
Response from Chuck C, General Manager at SpringHill Suites ColumbiaResponded 2 weeks ago

Beth K, What an awesome review and summary of what our hotel tries hard to represent. Glad we were successful in taking good care of you and your family. It's tournament time in Howard County and the SAC Tournament kicks off the season. Hopefully your...More

Reviewed 4 weeks ago

The hotel was nice and located in a convenient area. The room was large and well appointed. Beds weren't too comfortable though. Indoor pool needed a bit of cleaning but the staff was quick to bring towels when they ran out. Breakfast was standard for...More

Thank RentalCarGuy
Response from Chuck C, General Manager at SpringHill Suites ColumbiaResponded 4 weeks ago

RentalCarGuy, I am so very sorry for the challenges you had during your recent stay. I appreciate the kind remarks that you had made regarding the staff, though am embarrassed that this is the first I am hearing about your concerns. I would love to...More

Reviewed 4 weeks ago

Rooms are nice size & clean. The bathroom door is slider & not private. Stayed 3 nights & received NO housekeeping service. Was away from our room from 10am – 10pm two of those days. Visited the front desk for clean towels (Daniel is great)...More

Thank lojojunk
Response from Chuck C, General Manager at SpringHill Suites ColumbiaResponded 4 weeks ago

lojojunk, Thanks for the post and the honest feedback. I would love to say something tragically happened while you were here and have some huge excuse. Unfortunately, it was simple, we just dropped the ball. Not only on one day, but each day you were...More

Reviewed 4 May 2018

We recently stayed a this hotel for a weekend along with our children and grandchildren. We were warmly greeted upon arrival. The staff was very helpful in arranging our rooms so they were in close proximity. We had a total of four rooms. When the...More

Thank fiveone
Response from Chuck C, General Manager at SpringHill Suites ColumbiaResponded 4 May 2018

fiveone, WOW! Thanks for the great review and for the affirmation that the team is doing a great job of taking care of our guests. We appreciate the feedback and your loyalty to the Marriott Brand. I am sorry for your previous SpringHill experience, though...More

Reviewed 30 April 2018

Having stayed at this hotel tntc previously and had all positive experiences (staff), our recent lengthy stay was a twilight zone experience. Same faces, but employees no longer display or follow-through with "Marriott customer service." Problems with reservation was passed off on Marriott (no company...More

Thank Sheila J
Response from Chuck C, General Manager at SpringHill Suites ColumbiaResponded 30 April 2018

Sheila J., I am terribly sorry for the experience you recently had with our hotel. If you could reach out to me at the hotel so I can get more information to address with my team, I sure would appreciate it. Thanks. Chuck Chandler, General...More

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Most Booked Properties in Columbia
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$131 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Columbia
#2 Business Hotel in Columbia
#4 Romantic Hotel in Columbia
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$131 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Columbia
#2 Business Hotel in Columbia
#4 Romantic Hotel in Columbia
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (64)
Room & Suite (57)
Dining (5)
Pool & Beach (1)
Questions & Answers
Ask a question
mktravelunlimitedllc
28 November 2016|
AnswerShow all 2 answers
Response from Chuck C | Property representative |
Glad to try and make it right for you. As I noted, with the severe winds our area experienced while you were here caused substantial problems with our Hot Water Heaters. Both my engineer and myself came in and addressed the... More
1
Vote
Cathy R
21 August 2015|
Answer
Response from Chuck C | Property representative |
Hi Cathy, Not sure this question is for our SpringHill Suites in Columbia, MD. Can you very that we are the correct hotel for you. Thanks. Chuck Chandler, General Manager
0
Votes
Spencer O
16 July 2015|
Answer
Response from Chuck C | Property representative |
Good morning Spencer, Yes, your hotel room key will get guests back into the property after the front door has been locked, just as it gets you in the side entrances. We do this for guest and team member safety. Thanks... More
1
Vote
Room Tips
"It sold out on a Saturday night in early June: you may want to try to check in early to get a room upstairs..."
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"request room with the pull out if you have a large family"
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"rooms on the south side away from the elevator was very quiet"
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"all rooms are great"
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