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Sheraton Columbia Town Center Hotel

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Sheraton Columbia Town Center Hotel
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645 Reviews from our TripAdvisor Community

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Showing 642: English reviews
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Reviewed yesterday NEWvia mobile

My mom and I stayed in the newer portion of the hotel in a double queen room. The room was extremely clean and quiet, though during the busy check-in period you could hear people in the lobby. The view of the lake was lovely, and the room, itself, was very comfortable. Our maid, Tsehay, was so very sweet and welcomed...

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Helpful?
Thank ritzainMoCo
Los Angeles, California
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

We had the pleasure of having a business meal at the Sheraton. The food was fine, but the home town feel provided by Terry made our hard day of work worth it. She was able to make us feel at home and her knowledge of the menu and the local drinks made her someone we want to come back and...

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Thank JBH721
About Hotel's Favourite Review
Cynthia J, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

You are absolutely right, JBH721 - Terry does Rock!!! We also introduced a new menu on March 1 that Terry and the entire team are very excited about. If she didn't tell you about it during your last visit - I am sure she will for your next. Thank you for the great review! Terry was all smiles when I...

Reviewed 5 days ago NEWvia mobile

I have stayed here in the past several times in the past few years. My stay was never exceptional but it was tolerable. I stayed because of the location. It is close to the lake, the mall, a bunch of restaurants and my Columbia office. This time it was horrible! The only thing that they have going for them is...

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Thank Rocky M
Cynthia J, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear Rocky M, I am so very sorry that we weren't able to meet your expectations. We pride ourselves on our staff and our service. Rest assured knowing we are taking your valuable feedback to heart and will be setting a strategy to change your outlook in the event you join us again. Thank you very much for your review.

United States
Reviewed 1 week ago

Quality hotel for the price point $100+ when traveling for sports tournaments. Access to local restaurants and shopping was convenient when looking for down time spots. Area felt safe and also close to Whole Foods and AMC nearby.

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Thank workingjapan
Cynthia J, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Hi workingjapan, Thank you very much for your review. We hope to see you again for the next sports tournament!

Derry, New Hampshire
Reviewed 1 week ago

My Husband and I stayed here with some other family for a weekend. The candy at the front desk was very yummy and the staff were all nice. We did not get to the hotel until late on Friday night and had some issues at check-in. The reservation was made by another family member who spoke with the front desk...

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Thank Kerry Ann D
Cynthia J, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear Kerry Ann D, Thank you for your review of your stay during your family weekend. Apologies for any confusion at the desk at check in - but I'm glad they were able to find a solution for you. Looking forward to seeing you again for your next family weekend!

Perry Hall, Maryland
Reviewed 1 week ago via mobile

My last experience was as a vendor at 2 day ladies event. The staff was great! Very accommodating especially Michelle Battle, always stopping to make sure we had everything we needed from tape to extra trashcans. This has been consistent service as I've been part of group that has trainings here throughout the last couple years & the staff is...

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Thank smandrews59
Cynthia J, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear smandrews59, I cannot wait to share with Michelle the kudos for her service. Our staff is the biggest jewel on our property, and I'm very happy to hear they took care of you during your repeated visits. We looking forward to sharing our smiles again on your next visit!

Finksburg, Maryland
Reviewed 2 weeks ago

I stay at the Sheraton Columbia frequently for business and can't say enough about the pleasant and accommodating staff. I am always greeted with a smile by Mary Kay or Nejcha in the dining room at my early morning breakfast. I always get a consistently good breakfast at the buffet, enjoy a scenic view of the hotel grounds and get...

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Thank GKLR
Cynthia J, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you so much for the great review, GKLR! We will be sure to share your comments to Mary Kay and Najaha - they will be so pleased that their hard work was recognized.

Dallas, Texas
Reviewed 2 weeks ago

I stay often at the Sheraton Columbia Town Center, and have found the team in the Club Lounge to be very helpful and attentive. Bert, in the evenings, is awesome and will even try to work through special requests. Generally, this is the case with everyone at the hotel from the time you check-in through checkout. I would highly recommend...

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Thank JLock321
Cynthia J, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear JLock321, Many thanks for your review! Bert and the Club Lounge team have a great passion for service, and I'm very happy that I'm not the only one who sees it. I will make sure Bert and our staff hear your comments and we look forward to seeing you when your travels take you back to Columbia!

Reviewed 2 weeks ago via mobile

Extremely friendly, and drinks were great! Thanks Noel for your great service! I had the pasta bruschetta with shrimp instead of chicken. Perfect dish. Dessert was yummy. It was the chocolate/peanut butter crunch brownie. Great night!

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Thank Candace M
Cynthia J, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Hi Candace! There is no better sauce than Awesome Sauce and Noel does match that recipe. Thanks so much for the great review and we look forward to seeing you again. Next time try the Ice Cream Nachos - The Salted Caramel Ice Cream with Cinnamon Sugar tortillas and out of this world!

Reviewed 2 weeks ago

It is hard to find any type of location where you find three happy -to - serve you staff. But that was what I found at the Sheraton here in Columbia, MD. Our bellhop Tyrone was happy at his his job serving us and eagerly said our thanks in the form of a review here would be appreciated. Glad to...

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Helpful?
Thank Diana K
Cynthia J, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear Diana - Thank you very much for the review. One of the best ways for a guest to recognize great service is to tell others about them. Tyrone has been approached by new guests about the reviews they saw on Trip Advisor and he just beams with pride. Michelle and Jeannie were also very happy they were mentioned and...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located between Baltimore's Inner Harbor and the Capitol, the Sheraton Columbia Town Center Hotel is also near Merriweather Post Pavilion, Toby's Dinner Theatre and The Mall in Columbia. ... more   less 

Additional Information about Sheraton Columbia Town Center Hotel

Address: 10207 Wincopin Cr., Columbia, MD 21044
Region: United States > Maryland > Columbia
Price Range: RM510 - RM1,090 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Columbia Town Center Hotel 3.5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Sheraton Columbia Town Hotel Columbia
Columbia Sheraton
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Questions & Answers

Questions? Get answers from Sheraton Columbia Town Center Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room in 'The tower.' Try to stay out of 'The Lodge'. If only the lodge is available DON'T stay on the first floor.”
 of 5 bubbles LopakaR, 5 Mar 2017 | Read review
“Not all rooms come with refrigerator or microwaves, so make sure you look at your options before you book the room..”
 of 5 bubbles C1434CQpeterg, 11 Feb 2017 | Read review
“We had an end room. Very spacious. ...”
 of 5 bubbles gaborn2017, 25 Jan 2017 | Read review
“All rooms at the lodge have both refrigerators and microwaves. However the tower rooms do not.”
 of 5 bubbles lindapD7628YB, 6 Jan 2017 | Read review
“Ask for the concierge level - a bit more cost but well worth it.”
 of 5 bubbles robertjT3165TH, 4 Jan 2017 | Read review
5 of 5