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Extended Stay America - Columbia - Columbia Parkway

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Extended Stay America - Columbia - Columbia Parkway
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100 Reviews from our TripAdvisor Community

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Showing 97: English reviews
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Pasadena, Maryland
Reviewed 1 week ago

As compared to other Extended Stay America hotels in the area, this one is better. There is a lot of parking, its close to a shopping mall and there are actual utensils in the kitchenette. Some other Extended Stay America hotels in the area have no utensils at all. Room was clean. Breakfast is not hot breakfast but a grab...

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Helpful?
Thank newyorker7777
Reviewed 4 weeks ago

I was very please with the bed and all the amenities. Unfortunately one morning there was a guest who was acting wildly inappropriately in the hallway early in the morning. The receptionist took action and handled the situation very respectively. I feel service is most respected when unforeseen complications are taken care of swiftly and professionally.

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Thank Jake F
Reviewed 22 March 2017

Room was clean. Amenities were good, most importantly staff were friendly and helpful. i would recommend this to my friends. one suggestion would be to provide cooking utensils individually in all rooms. Right now we need to reach front desk to get them.

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Helpful?
Thank Maniraj N
Manager_11525, Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

Your feedback is important. Thank you for sharing. It is good to know your room accommodations and the amenities offered were much to your liking. I am also pleased to read your stay went so well that you would recommend us to others. Thank you again for your review. We look forward to seeing you in the future, should your...

Baltimore
Reviewed 3 February 2017 via mobile

Looks great outside. Inside is bad. I thought it was a place that businessmen/business women go for 2-5 weeks to avoid a high hotel bill, nope, this is a place family members put other homeless family members who are on skid row. 100 a night is too much. It's worth 60 a night. It's depressing, run down. Super Small bathroom....

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Thank lancearmstrong
Columbia, South Carolina
Reviewed 2 February 2017

I had only intended to stay a short time, but I may be here indefinitely, because I feel comfortable due to the pleasant and efficient staff. The rooms are clean and the hotel is quiet. We are minutes away from everything.

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Helpful?
Thank obrooks2017
Manager_11525, Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

Thank you for taking the time to share your experience. It is great to see you felt comfortable at our hotel and that you enjoyed your overall stay, including our location and friendly staff. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Pensacola, Florida
Reviewed 23 January 2017

What an experience!!! I would definitely stay here again. The staff was awesome with a great since of humor and professional. My room was clean with fresh towels, all amenities were good. Thank you!!! to the entire staff whom I had encountered for going the extra mile to ensure a comfortable, pleasurable and peaceful stay. District Manager, Front Desk Staff,...

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Helpful?
Thank Priscilla M
Manager_11525, Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. It is pleasing to read your positive comments and satisfaction with our staff and the customer service they provided. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Reviewed 2 October 2016

The comforter had dried up blood on it. The wash clothes were dirty with black marks all over them. The room was dirty, carpet was disgusting. Ugh this was by far one of the worst hotels I have ever stayed at. It was such a horrible experience that I have washed my hands with all extended stays!

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Thank Shawnee O
Chicago, Illinois
Reviewed 1 September 2016

We were given rooms that are dirty and across a room with a pet that kept on barking. The morning of our stay the dog pooped in the hallway and it took a long time for them to clean. The service is poor. There were ants in the room. All appliances are old. Airconditioning is noisy. We will never use...

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Helpful?
Thank Pinky S
Manager_11525, Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

Thank you for taking the time to write a review of your stay. The situation you described regarding your stay is truly regrettable. We are very sorry for your experience. I discussed your comments with the team, and we are coaching the staff on cleanliness and detailed maintenance. Thank you very much for providing us with your feedback. If you...

Salisbury, Maryland
Reviewed 16 July 2016

Room was dirty. Floors were sticky and carpet was not vacuumed. Dirty washcloth in the bathroom. Trash cans were not emptied from previous guest. I found a plastic bottle cap under one bed and a grocery bag with fast food wrappers under the other. (I was traveling with a cat and he ran under them. That why I discovered the...

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Helpful?
Thank PBAQ66
Manager_11525, Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

Thank you for taking the time to write a review of your stay. The situation you described regarding your stay is truly regrettable. We are very sorry for your experience. I discussed your comments with our team, and we are coaching the staff on cleanliness. Thank you very much for providing us with your feedback. If you would like to...

Baltimore, Maryland
Reviewed 4 July 2016

At checkin the woman was very rude to us, which should have been a warning that this place was terrible. The lobby smelled of smoke even though there was a no smoking sign outside. Room also smelled of old smoke. Mattresses were so old they sunk in the middle- you would be more comfortable sleeping on a mattress you find...

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Helpful?
Thank Andrew T
Manager_11525, Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

Thank you for taking the time to write a review of your stay. The situation you described regarding your stay is truly regrettable. We are very sorry for your experience. I discussed your comments with the team, and we are coaching the staff on cleanliness and appropriate behavior. Thank you very much for providing us with your feedback. If you...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Extended Stay America - Columbia - Columbia Parkway

Address: 8870 Columbia 100 Pkwy, Columbia, MD 21045-2136
Region: United States > Maryland > Columbia
Price Range: RM388 - RM640 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Columbia - Columbia Parkway 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stay America Columbia
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Columbia - Columbia Parkway staff and other travellers.
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Questions? Get answers from Extended Stay America - Columbia - Columbia Parkway staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Regular rooms are spacious enough for a family of 2 or 3”
jakef434, 29 Mar 2017 | Read review
“The third floor is the best, there is no one over you.”
724priscillam, 22 Jan 2017 | Read review
“i imagine the rooms on the top floor are better because they don't have people walking above. ask for a room that doesn't smell of smoke.”
andrewt167, 4 Jul 2016 | Read review
“Anywhere upstairs that's not a former pet room is fine”
JANEENN, 25 Apr 2016 | Read review
“Don't stay here”
lalaMaryland, 5 Aug 2015 | Read review
5 of 5