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Extended Stay America - Columbia - Columbia Parkway

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Extended Stay America - Columbia - Columbia Parkway
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100 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Columbia - Columbia Parkway
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Showing 97: English reviews
Columbia, Maryland
Reviewed 8 February 2016

This was an example of you get what you pay for. The room was clean and had a nice kitchenette, but for an overnight, it was adequate. There was no ice, and the "breakfast was a choice of an apple or sorry orange and prepackaged oatmeal envelopes. Coffee was prepackaged. I suppose that if a person stayed long enough to...

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1Thank Nancy H
Reviewed 7 February 2016 via mobile

The front desk staff was the best part of my stay. They were friendly and helpful. However, my stay which was for one month , was nothing but a nightmare. The carpet is disgusting, the bathroom smelled like someone just stood and urinated on the floor, and my family and myself were bitten all over by something that I still...

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1Thank Sabrina H
Manager_11525, General Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described is unacceptable, and I sincerely apologize for your experience. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. Additionally, I will make sure we are implementing preventative...

Pune, India
Reviewed 6 February 2016

Had a horrible experience when I was here the last time around. Not only me but even my colleagues had a bad experience. Bathroom door wouldn't close, the room smelled musty and water started leaking once from the sprinkler in the bathroom. The chest of drawers would open automatically because of the room not being level, and to top it...

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1Thank Amit_B33
Manager_11525, General Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. Thank you very much for providing us with your feedback. If...

Rochester, New York
Reviewed 19 October 2015

I ended up booking over the phone last minute due to a change in plans. I booked a single room for one night over the phone; when I arrive at the hotel, the staff noted that there were no non-smoking single rooms left and expressed surprise that I wasn't told that over the phone. I was both getting over a...

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Thank vgarrison
Manager_11525, General Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

Thank you for taking the time to write a review of your stay. Please accept my apologies for the inconveniences you experienced. Moving forward, I will make sure we are closely monitoring the noise levels inside our hotel. Still, I am glad to read that we were able to accommodate your needs and provide you with a positive stay overall....

Cincinnati, Ohio
Reviewed 11 August 2015

I've seen some of the other reviews on this place and I'm not sure what hotel those people were at because it wasn't this one. Room was very clean. The staff were all very friendly and overall it was a good stay. They don't skimp on the grab and go breakfast here either like some locations do. I would definitely...

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Thank wraithleaderx
Manager_11525, General Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about our hotel. I'm so pleased to hear that everything was to your liking and that our staff provided you with great customer service. Thank you again for posting your review. I do hope that you will return to our hotel, or...

maryland
Reviewed 6 August 2015

Toilet was not clean... curtains were falling down... air conditioning fan did not work properly... disgusting stains on chair seat... not really sure if the bedsheets had been changed prior to my stay, as they were very wrinkled... sitting on the bed sounded like sitting on a whoopee cushion... no one ever entered my room to empty trash (perhaps this...

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Thank lalaMaryland
Tianjin
Reviewed 25 July 2015

Not sure if the other folks that wrote reviews were at "this" location, But I have my family of 4 here and I have found the staff very friendly and caring in our needs. The rooms are clean and the bathrooms spotless. In a quiet neighborhood that is close to I-95 and rt 100. Michele has been one of the...

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Thank Todd W
Manager_11525, Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

Hi Todd, Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with Michele. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Philadelphia, Pennsylvania
Reviewed 26 June 2015 via mobile

This hotel use to be one of my favorite places to stay. This was very disappointing. The windowsill was wet. We thought it was condensation from the air conditioner. No!!!! I was leaking right above the unit. So I went to the front desk to say something. Nothing was done. So we dealt with it. The room had a foul...

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Thank MrsJack_13
Manager_11525, General Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that we were unable to meet your expectations. To uphold our company's high standards, I will be making sure we are thoroughly cleaning and inspecting all rooms prior to guest arrivals. I will also have our maintenance engineer inspect your room to ensure everything is functioning properly. I...

Reviewed 25 April 2015 via mobile

The hotel needs a good scrubbing. The room was sub-par in terms of cleanliness. The vent in the bathroom had a thick layer of dust that look like fur growing. The sink had a layer of scum behind the faucet. The microwave shelf was grimy.

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Thank Oke2go
Manager_11525, General Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

Thank you for taking the time to write a review of your stay. The situation you described regarding the condition of your room is unacceptable, and I sincerely apologize for your experience. I have reviewed your comments with staff, and I will be making sure guest rooms are thoroughly cleaned and inspected to our company’s high standards. Thank you very...

Waldorf, Maryland
Reviewed 11 April 2015

THEY ARE THIEVES! HOTEL GUESTS BEWARE!!! I am not even going to comment on the condition of the rooms as it is expected not to have high quality rooms in a budget hotels. However, what is more upsetting is that they are thieves that take personal items, and there is no recourse. The day that I checked out I happened...

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Helpful?
Thank Derek S

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Extended Stay America - Columbia - Columbia Parkway

Address: 8870 Columbia 100 Pkwy, Columbia, MD 21045-2136
Region: United States > Maryland > Columbia
Price Range: RM388 - RM640 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Columbia - Columbia Parkway 2.5*
Number of rooms: 104
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Also Known As:
Extended Stay America Columbia
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Columbia - Columbia Parkway staff and other travellers.
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Questions? Get answers from Extended Stay America - Columbia - Columbia Parkway staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Regular rooms are spacious enough for a family of 2 or 3”
jakef434, 29 Mar 2017 | Read review
“The third floor is the best, there is no one over you.”
724priscillam, 22 Jan 2017 | Read review
“i imagine the rooms on the top floor are better because they don't have people walking above. ask for a room that doesn't smell of smoke.”
andrewt167, 4 Jul 2016 | Read review
“Anywhere upstairs that's not a former pet room is fine”
JANEENN, 25 Apr 2016 | Read review
“Don't stay here”
lalaMaryland, 5 Aug 2015 | Read review
5 of 5