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Fairfield Inn & Suites Cumberland

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447 Reviews from our TripAdvisor Community

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Showing 443: English reviews
Reviewed 1 week ago

This hotel is situated in a small town in Western Maryland - Cumberland, Maryland. Overall experience was very good. Staff were very friendly, hotel room and ammenities were kept clean and organized. The lounge area and some other parts of the room were recently renovated so you get the modern look. I would definitely come back here again.

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Helpful?
Thank Karen R
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Karen R, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Janine Pitner General Manager

Reviewed 4 December 2016

Traveled to Cumberland for a last minute work trip. Found hotel and price on line - Grerat Rate, even without a AAA or AARP discount. This Fairfield Inn is by far one of the nicest ones I've been too. The room was quite (no noisy air/heat unit), clean and the bedding ultra 'fluffy' and comfortable. The breakfast is your typical...

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Helpful?
1Thank Maria A
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Maria A, We appreciate you sharing your kind recommendation. It’s great to hear that you enjoyed our value, clean accommodations and ample breakfast. Your words serve as encouragement to our associates who strive to provide a pleasant stay. Best, Janine Pitner General Manager

Washington DC, District of Columbia
Reviewed 4 December 2016 via mobile

Arrived very late and had a speedy check-in. The rooms seemed very dated but clean. Included a microwave and fridge. Nice staff and good location right off the highway. Breakfast offered had a good variety. Would stay again when in the area.

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Helpful?
Thank cylandrum
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear cylandrum, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; we work hard to provide a pleasant experience. Your kind comments, which highlight our successes and areas for improvement, are appreciated as they foster change for the better. We look forward to a return visit. Best,...

Pekin, Illinois
Reviewed 30 November 2016

Located in the historic city of Cumberland right off the interstate. The hotel was very clean and the staff very friendly (especially the desk clerk Jay) and helpful. Fresh air with windows that open. People who cycle long distances apparently stay here as there was a large area for bicycles including facilities to wash the bicycles. If you are just...

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Helpful?
1Thank Pippadude
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Pippadude, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our amenities and accommodations. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We hope to host you again on a return visit. Best, Janine Pitner General Manager

Myrtle Beach, South Carolina
Reviewed 27 November 2016 via mobile

I got a last minute amazing deal for this place while visiting family and friends. The place looks brand new, room was spotless, clean, and cozy. Front desk staff was courteous, amenities are a great, definitely a 5 star place considering what I paid. Id definitely stay here again.

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Helpful?
Thank tennboy1981
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear tennyboy1981, Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor our guest experience. I’m glad to hear you enjoyed our value and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Janine Pitner General Manager

Winchester, Virginia
Reviewed 27 November 2016

Took the Mrs. here for an overnight get away. Used this hotel as it is right on the walkway/bikeway. Convenient to the bike rentals, the Crabby Pig and the Visitor's centers. In addition, the walking mall is just a few blocs away. The hotel itself is just outstanding. Front desk staff check in and check out smiling and cheerful. Breakfast...

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Helpful?
Thank nriemen
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear nriemen, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and amenities while visiting for your overnight get-a-way. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice. Best, Janine Pitner General Manager

Pardeeville
Reviewed 15 November 2016

We travel a lot and it's rare to find a hotel with as much class as Fairfield Inn in Cumberland. Just off the Interstate it's easy to get to. From the lobby to your room it's clean and well maintained. Breakfast is pretty much normal. Close to a wonderful museum. We walked downtown, where there are several good eateries. All...

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Helpful?
2Thank Christopher S
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Christopher S, I'm delighted to hear that you enjoyed your stay. It’s great to receive your kind comments about our fun location, clean rooms and amenities. We appreciate your patronage and hope to see you again soon. Best, Janine Pitner General Manager

New Cumberland, PA
Reviewed 15 November 2016

This hotel was a nice place to stay while exploring the area. We had never been to western Maryland and were impressed with the beautiful drive through the mountain areas before arriving in the town. The location of the Fairfield was within walking distance to some of the local sights including the visitor's center and canal walk. Our room was...

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Helpful?
Thank Lynnette S
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Lynnette S, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced due to our great location and amenities. On behalf of our entire team, I thank you for your kind remarks. Please visit...

Reviewed 14 November 2016

Very, very friendly and helpful staff. Clean hotel. Consistent with the quality and service that I become accustom to with the Marriott family of hotels. Right next to the C&O canal, and walking distance to downtown, and scenic train station. ( highly recommend the scenic train ride) The hotel has a work out room and pool, which I didn't use,...

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Helpful?
Thank Emptynest7
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Emptynest7, We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Reflections like yours allow us to monitor our guest experience. Thank you for choosing us and we look forward to seeing you again soon! Best, Janine Pitner General Manager

Lutherville, Maryland
Reviewed 10 November 2016

Quick, easy, uncomplicated check in courtesy of Jennifer. Room was great. Linens and towels perfect and wifi was, as usual, stellar. Breakfast was typical but good although I missed that teriyaki hot sauce. Many dining options downtown; all independent and worthy of trial although I prefer one place in particular. There's a reason I keep coming back to this great,...

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Helpful?
Thank CandyMan627
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear CandyMan627, Welcome back! Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated and we look forward to a return visit. Best, Janine Pitner General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Fairfield Inn & Suites Cumberland

Address: 21 N Wineow St, Cumberland, MD 21502-3547
Region: United States > Maryland > Cumberland
Price Range: RM527 - RM701 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Cumberland 2.5*
Number of rooms: 108
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Also Known As:
Fairfield Inn & Suites Cumberland Hotel Cumberland
Fairfield Inn And Suites Cumberland
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Cumberland staff and other travellers.
6 questions
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Laurel, Maryland
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Cumberland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always ask for a room away from the elevator”
 of 5 bubbles L67TDmariaa, 3 Dec 2016 | Read review
“Rooms at front of hotel are quietest; although none would have out of the ordinary noise.”
 of 5 bubbles Pippadude, 30 Nov 2016 | Read review
“Ask for a room with the river/ canal view.”
  • taken from the canal path, just behind the hotel. Similar view in our room
 of 5 bubbles Emptynest7, 14 Nov 2016 | Read review
“choose odd numbered rooms.”
 of 5 bubbles CandyMan627, 10 Nov 2016 | Read review
“Back of the hotel has a great view of the canal and mountains”
 of 5 bubbles gho4, 26 Oct 2016 | Read review
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