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Ramada Cumberland Downtown

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Ramada Cumberland Downtown
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547 Reviews from our TripAdvisor Community

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There are newer reviews for Ramada Cumberland Downtown
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Showing 546: English reviews
Falling Waters, West Virginia
Reviewed 10 August 2016

Our room was not clean the tub had hair in the drain. There was trash on the floor a used ear plug. The sheets had thread bear spots in them. I will not stay there again.

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Helpful?
Thank deborahe518
Saint Albans, West Virginia
Reviewed 6 August 2016

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Helpful?
Thank vickit713
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Jackson, New Jersey
Reviewed 3 August 2016

We have stayed at the Ramada three times in 2015 and were pleased with our stay each time. Our stay this June was an utter disappointment. We checked in rather late and went straight to the room. Unlike previous visits the room was dirty and smelled. It wasn’t until the next day we figured out that the hotel is a...

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Thank pap08527
Cleveland OH
Reviewed 3 August 2016

First the cons; I was here for a convention, and either our people forgot to tell the hotel or the hotel didn't believe them that our gang is not a drinking crowd, but we do like to eat at the hotel so we can get back to our activities. The hotel restaurant food was pretty good, but when we arrived...

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Helpful?
Thank ClevelandOHFrank
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Frank, thank you for your accolades and your constructive comments. Quite obviously our normal staffing levels for dinner were inadequate. My apologies for our lack of planning. We will be better prepared for future groups without planned meals. Thank you for staying with us and again for your understanding.

Richmond, Virginia
Reviewed 3 August 2016

A clean and nice hotel! The staff is very courteous and professional. Keep up the great work! I will be back!

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Thank S6763MObillm
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Thank you for your words of encouragement. We look forward to your return.

Severna Park, Maryland
Reviewed 2 August 2016

The front desk was very helpful with a slight problem at check in and everything was OK. I had a King Size bedroom which was very spacious. Housekeeping was very good and honored all small request. The FREE morning breakfast until 1030AM was very good. The waiting staff were all very good, especially Deane..... I was a member of a...

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Thank 411arthurh
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Arthur, it was our pleasure to serve your group. Always nice to see train enthusiasts getting excited about the arrival and departure of our trains. Being located downtown where plenty of other dining options are available requires I operate our restaurant and bar with a small staff. Thank you for your patience and understanding. Please come see us again.

Gambrills, Maryland
Reviewed 1 August 2016

We have stayed at this hotel I would guess for about 25+ years now, back when it was a Holiday Inn! Ramada has done some upgrades which are nice and I am sure there will be many more to come. If you love trains, be sure to ask for the track side rooms. If you don't like to hear them...

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Thank roberthK8722GG
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Robert, thank you for being such a loyal guest. It is our pleasure to continue to serve you.

Delphos, United States
Reviewed 1 August 2016

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Thank Greg G
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Hurricane, West Virginia
Reviewed 1 August 2016

seem to lack staff for food service.the only cook they had did not make it to work one night so NO food that night. Breakfast the same every day.very slow service.Who I think was General Manager should have been helping rather than being in the office off the front desk.

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1Thank wvtrainday
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

I am sorry we were unable to provide dinner for you one of the nights you were with us and will take your comments about my availability to heart so that future guests are not inconvenienced. Your group was exceptional and we hope to have the pleasure of serving you again.

Reviewed 31 July 2016

Stayed here on our bike trip on the C&O and Gap. They are bike friendly (let you take your bike into your hotel room). Breakfast was very good and included with the stay. Only issue is that trains blow their horns all night long. They do give you ear plugs but if you are not use to wearing those it...

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Helpful?
Thank Dana F
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Dana, I am sorry the trains were an issue during your stay and that you found the ear plugs less than helpful. Please request city side the next time you are with us so you get the restful nights sleep you were hoping for following a day on the trails. Remember, the leaves turn in October.

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Ramada Cumberland Downtown

Address: 100 S. George St., Cumberland, MD 21502 (Formerly Holiday Inn Cumberland Downtown)
Region: United States > Maryland > Cumberland
Price Range: RM332 - RM487 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Cumberland Downtown 3*
Number of rooms: 130
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Also Known As:
Holiday Inn Cumberland Downtown Hotel Cumberland
Cumberland Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Cumberland Downtown staff and other travellers.
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Maurertown, Virginia
over a year ago
Pasadena, Maryland
9 months ago

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Questions? Get answers from Ramada Cumberland Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose the side with parking garage, away from train tracks”
 of 5 bubbles MimiC2011, 13 Mar 2017 | Read review
“Set the AC slightly lower than you's think”
 of 5 bubbles E2530EWbobw, 21 Feb 2017 | Read review
“For a single traveler, staying for business, the double bed is wonderfully priced for the amenities available.”
 of 5 bubbles maryjoc612, 8 Jan 2017 | Read review
“Best view from room. Quite and peacful hotel!!”
 of 5 bubbles pratik21s, 4 Jan 2017 | Read review
“City view are the quieter rooms.”
 of 5 bubbles WheelingWVMarty, 28 Nov 2016 | Read review
5 of 5