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Extended Stay America - Baltimore - Glen Burnie

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Ratings and reviews
  • Excellent51%
  • Very good18%
  • Average12%
  • Poor7%
  • Terrible12%
Travellers talk about
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What's included
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Self-Serve Laundry
2 Star Hotel
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be...
Offers from Extended Stay America - Baltimore - Glen Burnie
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Location and contact
104 Chesapeake Center Ct, Glen Burnie, MD 21060-6529
Hotel website
5.8 km to Balt.-Wash. Intl Airport
16 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (103)
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LanguageEnglish
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All reviewspackaged muffinsbest hotel i have ever stayedfront deskgranola barsrooms are cleanstayed for nightswalmartesahousekeepingironwakekitchenette
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1 - 5 of 102 reviews
Reviewed 1 June 2018 via mobile

Manager 'samara has a horrible attitude, not helpful have no problem solving skills always chatting on her personal phone calls people and workers insulting names find excuses not to talk to guests about problem.also while I was discussing a matter created by her she hangups...More

Thank Jon D
Response from 00esa, Manager at Extended Stay America - Baltimore - Glen BurnieResponded 2 June 2018

Jon, thank you for your constructive review. We apologize that we did not provide the responsive service you should have received from us. Our staff normally does a terrific job in providing attentive service, so we're sorry we dropped the ball during your visit. We...More

Reviewed 13 May 2018 via mobile

Staff is very friendly and helpful.Hotel could be cleaner. Stair Wells are dirty. I don't get empty garbage bags on cleaning days, I had to ask them to clean my toilet on cleaning days. iron did not work. The location is good for me.More

Thank alayers147
Response from 00esa, Manager at Extended Stay America - Baltimore - Glen BurnieResponded 14 May 2018

Thanks for evaluating your stay. We are glad to read you like dour overall service and that our location. having said that, we are sorry for the housekeeping issue you experienced while here. Your concern will be shared with the respective team so that they...More

Reviewed 31 January 2018 via mobile

Hats off to ESA, Glen/Balt. I had to commend you on two of your front desk receptionist/clerks. The two i'm referring to are Marie and Ciara. These two ladies are shining examples of customer service. Both ladies go above and beyond to accommodate their guests...More

Thank Jalen B
Response from 00esa, Manager at Extended Stay America - Baltimore - Glen BurnieResponded 1 February 2018

Thank you so much for the wonderful review, most especially the kind comments about our Marie, Ciara, and Mark. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay with us. It was a pleasure having...More

Reviewed 24 January 2018

We had to attend a wedding in the area so choice Extended Stay because we needed a suite and with a kitchenette this location was everything we needed then some! The staff was great and provided everything we needed. It's also conveniently close to a...More

Thank Tim L
Response from 00esa, Manager at Extended Stay America - Baltimore - Glen BurnieResponded 25 January 2018

Tim, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Reviews such as yours mean...More

Reviewed 18 January 2018 via mobile

This place is a great place too stay the rooms are clean the staff is nice especially the lady that works in the mornings marie she very good and helpful I don't know why they haven't gave her a new job title because she deserves...More

Thank jaymattison1289
Response from 00esa, Manager at Extended Stay America - Baltimore - Glen BurnieResponded 19 January 2018

Jay, thanks for the excellent review. We are thrilled to know you liked the service provided by our friendly staff and were impressed with your well-maintained room. Everyone including Marie from our team has appreciated you for highlighting their efforts. Reviews such as yours mean...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$90 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$90 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Questions & Answers
Ask a question
Donna F
15 April 2015|
Answer
Response from Shane B | Property representative |
Hello Donna - yes our location in Glen Burnie is pet friendly and does accept pets. In fact all our locations nationwide does accept pet. There is a one time non refundable fee of $25.00 plus tax per night per pet that is... More
0
Votes
Room Tips
"Stay away!"
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"At 2:15 AM halls full loud drunks"
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"Tip: Unless you are a chain smoker, stay somewhere else."
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"Just choose your preference, smoking or non-smoking."
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