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Hilton Garden Inn Kent Island

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Hilton Garden Inn Kent Island
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747 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Kent Island
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Showing 740: English reviews
Ellicott City, United States
Reviewed 6 February 2017

My husband and I have stayed here twice (thanks to the in-room hot tub). We were very impressed with the staff....especially Angel and Bridgette! On the downside, the hallway on our floor had a strong cigarette smell, but the room did not smell of smoke at all. Overall, a great experience.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 148melindaw
KentNarrows, General Manager at Hilton Garden Inn Kent Island, responded to this review

Thank you for your review and for mentioning some of our great staff members! I do apologize for the smell of smoke. As we renovate the hotel this year we are going to be a smoke free hotel! Be sure to come back and see us!

Pittsfield, MA, United States
Reviewed 5 February 2017

All the staff at this Hilton Garden Inn were very friendly and helpful. They were very accommodating when we asked if we could check in early because of our flight arrival and and event we were there to attend. Well done.

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Thank sharonmS6634VE
KentNarrows, General Manager at Hilton Garden Inn Kent Island, responded to this review

Thank you for your review. We are very blessed to have a great staff and we appreciate it when someone tells us there stay was "well done"!! Thank you and come back and see us!

Delaware
Reviewed 2 February 2017

Nice clean hotel on the water! Nice lobby. Rooms are nice size with Microwave and small refrigerator. Nice balcony with waterview. Beds are comfortable, nice bathroom. Does have a small bar, but seems to close early, especially in the cold weather. Nice breakfast area in the morning.

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Helpful?
Thank DELAWHERE58
KentNarrows, General Manager at Hilton Garden Inn Kent Island, responded to this review

Thank you for your review. You mentioned our small bar. We are renovating our lobby and restaurant this year and we are expanding our bar! Come back and see us!

Reviewed 31 January 2017

Clean, neat, gorgeous views, easy access, proximity to restaurants and shopping, trails, beaches, energetic and friendly staff. What???? I have to have a MINIMUM??? This is getting a bit annoying. I have a mountain of homework to do. I don't mind filling out surveys, but this is ridiculous! I fault TripAdvisor for this, not the hotel. Am I there yet?...

Review collected in partnership with Hilton Garden Inn
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Thank 396dannap
KentNarrows, General Manager at Hilton Garden Inn Kent Island, responded to this review

Thank you for taking the time to do a survey. I know they can be annoying...but they are so appreciated. Come back and see us!!

Chestertown, Maryland
Reviewed 28 January 2017

Everything we wanted for a get away week end. Really nice room and sitting room. Work out/ pool area. Great breakfast. Quiet. Wonderful views. Comfortable sitting area around fireplace in the lobby area that wrapped around the back of the open fireplace, so you still had privacy. Parking excellent.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank ellenp866
KentNarrows, General Manager at Hilton Garden Inn Kent Island, responded to this review

thank you for your review. So glad you enjoyed your get-a-way and the great views of the water from our lobby. Come back when it is warm and sit on our beautiful terrace that overlooks the water.

Bowie, United States
Reviewed 25 January 2017

The hotel was nicer than we expected when we walked in - very nice lobby, everything was pretty and clean. The evening front desk crew were very welcoming, nice and helpful. The room was very nice, right off the water, great view! However, when we checked out the lady at the front desk was very unapproachable/unpleasant. She barely made eye-contact...

Review collected in partnership with Hilton Garden Inn
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Thank gaynellg2017
KentNarrows, General Manager at Hilton Garden Inn Kent Island, responded to this review

Thank you for your review. I do apologize for your treatment at check out. We pride ourselves on great customer service, but you certainly didn't receive it. I will speak with the front desk agents and make sure every guest receives a pleasant good bye. I was pleased to hear that the restaurant went above and beyond and that is...

Reviewed 24 January 2017 via mobile

I can't believe how clean this hotel is! We had a lovely stay on our way home from BWI after a tiring day of travel. Our room, with a spectacular view, overlooked the marina. Breakfast was very good & prepared to order. We are planning another trip & look forward to seeing the staff again. They were memorably friendly!

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Thank McBeachy0
KentNarrows, General Manager at Hilton Garden Inn Kent Island, responded to this review

Thank you for your review and for mentioning our great, friendly staff!! We are grateful to have them!! Our spectacular view is always there, so come back and see us!

Vineland, New Jersey
Reviewed 23 January 2017

We had no disappointments with this hotel. It is on beautiful Kent Island situated in the scenic Chesapeake Bay. The employees at all levels were professional, respectful, friendly and helpful. The room was clean with a very comfortable bed, a refrigerator and a coffee pot. The shower had good water pressure. Our balcony overlooked the boat docks. There were multiple...

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Helpful?
Thank Rosanne C
KentNarrows, General Manager at Hilton Garden Inn Kent Island, responded to this review

Thanks for the great review. You travel log is bound to bring lots of guests our way...thank you!!!!! We look forward to seeing you in the future.

Laurel, Delaware
Reviewed 22 January 2017

Would have liked the opportunity to purchase a smaller breakfast without getting the whole buffet. For as new as this hotel is, would have expected more upscale room. Front desk clerk was very welcoming.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank kathy b
KentNarrows, General Manager at Hilton Garden Inn Kent Island, responded to this review

Thank you for your review. We have a 12.95 buffet that is all you can eat, but you also have the opportunity to order any item al a cart. I am sorry you were not aware of this. We are getting ready for a full hotel renovation in the fall and you will definitely see our rooms become very upscale....

Pickerington, Ohio
Reviewed 14 January 2017

Nice and clean room and hotel. Breakfast was good, the room and linens were clean. The business center was accessible and user friendly. Internet connection was fast and reliable. Great restaurants within walking distance.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank chad r
KentNarrows, General Manager at Hilton Garden Inn Kent Island, responded to this review

Thank you for your review. We always love to hear from our business travelers. It is nice of you to take the time when your time is so valuable. Come see us again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Banquet Room

Additional Information about Hilton Garden Inn Kent Island

Address: 3206 Main St, Grasonville, MD 21638-1030
Region: United States > Maryland > Grasonville
Price Range: RM651 - RM1,346 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Kent Island 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Hilton Garden Inn Kent Island Hotel Grasonville
Hilton Garden Inn Grasonville
Hilton Grasonville
Grasonville Hilton Garden Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Kent Island staff and other travellers.
7 questions
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8 months ago
Frederick, Maryland
maryland
over a year ago

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Questions? Get answers from Hilton Garden Inn Kent Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all have water views, so great no matter where they put you.”
 of 5 bubbles DELAWHERE58, 1 Feb 2017 | Read review
“You want a room on the opposite side of the hotel of the Jetty restaurant if there during warmer weather since music probably gets loud.”
 of 5 bubbles MarilynM591, 28 Dec 2016 | Read review
“Prices this time of year are about $140.00/night”
 of 5 bubbles rez3852gsr, 28 Dec 2016 | Read review
“The rooms on the highest floor and south facing are the absolute best...and as far to the West as you can get.”
 of 5 bubbles 16CarolynF, 29 Nov 2016 | Read review
“Get a suite overlooking the water; the views are fantastic as are the sunsets!”
 of 5 bubbles 350shannon, 29 Nov 2016 | Read review
5 of 5