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Homewood Suites Hagerstown

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615 Reviews from our TripAdvisor Community

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Showing 608: English reviews
Harrisonburg, Virginia
Reviewed 4 weeks ago

2 bedroom units roomy.hotel clean and well run. Staff friendly and helpful. Breakfast as expected. Location good. Loved ceiling fans and desks in both bedrooms. Sink separate from toilet and shower which made it easy to get everyone ready in mornings. Plenty to do in area.

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Helpful?
Thank 782kathieh
GREGG C, Front Office Manager at Homewood Suites Hagerstown, responded to this review

Dear 782kathieh, Thank you for your recent review of Homewood Suites Hagerstown MD. I am glad to hear that both the hotel and our staff met your expectations. It is a Hilton standard to provide excellent service and take whatever steps is necessary to satisfy our guests. I am also pleased that you found our hotel's location to be conveniently...

Kearneysville, West Virginia
Reviewed 5 weeks ago

extremely satisfied I love it here anyway the workers can help make your stay comfortable they go above and beyond. kids loved indoor pool and hot tub they even have basketball court outside and a grill and it close to malls and plenty of restaurants. I will definitely stay again soon

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Helpful?
Thank ashleycG9217DA
GREGG C, Front Office Manager at Homewood Suites Hagerstown, responded to this review

Dear ashleycG9217DA, Thank you for your recent review of Homewood Suites Hagerstown. We are glad to hear that you had such a wonderful experience at our hotel. The staff here at Homewood Suites works very hard to ensure that we please our guests and it is great to hear when we have successfully done so. Thank you again for the...

Hagerstown Md, United States
Reviewed 4 November 2016

Clean, and well run. Staff is courteous and amenities are good. The rooms are spacious. The breakfast staff works hard to please the residents. The evening crew is good as well. I would recommend staying at this Homewood suites. There are restaurants nearby that you can walk to.

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Helpful?
Thank Michael R
GREGG C, Front Office Manager at Homewood Suites Hagerstown, responded to this review

Dear Michael R, Thank you for staying with us while in the area on business. I am glad to hear that both the hotel and our staff met your expectations. It is a Hilton standard to provide excellent service and take whatever steps is necessary to satisfy our guests. I am also pleased that you found our hotel's location to...

Gainesville, Virginia
Reviewed 2 November 2016

We stayed here when attending a show at the Maryland Theatre. The staff was very helpful in finding us transportation. The room was excellent and beyond expectations. We had a 3 bedroom suite and each bedroom was very nice. The beds were comfortable as well. Also they provided POPCORN!!

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Helpful?
Thank damostdaja
GREGG C, Front Office Manager at Homewood Suites Hagerstown, responded to this review

Dear damostdaja, We thank you for choosing our hotel to stay at while you were in the area attending a show. We are glad to hear that you had such a wonderful experience at our hotel. The staff here at Homewood Suites works very hard to ensure that we please our guests and it is great to hear when we...

Hagerstown, Maryland
Reviewed 1 November 2016

I arrived at the hotel from driving 5 hours to hear that i did not have a room. I stated that i made my reservation 3 months prior to day. The front desk agent stated that i didnt have a room because i was already checked in. I asked a 2nd time how is that possible if i just arrived....

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Helpful?
Thank karrimj2016
GREGG C, Front Office Manager at Homewood Suites Hagerstown, responded to this review

Dear karrimj2016, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. I am sorry to hear about the error that was committed and the time it took to resolve the error. I was not working the night of your arrival...

Fredericksburg, Virginia
Reviewed 31 October 2016

My wife surprised me with a trip to Hagerstown, MD to see Ron White at the Maryland Theatre. The venue was only a short drive away and easy to find. Also, there were an assortment of quality restaurants nearby for dinner options. The breakfast in the lobby good, but the attentive staff made it better than most of our experiences....

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Helpful?
Thank snakelegs
GREGG C, Front Office Manager at Homewood Suites Hagerstown, responded to this review

Dear snakelegs, Thank you for your recent review of Homewood Suites Hagerstown MD. I am glad to hear that both the hotel and our staff met your expectations. It is a Hilton standard to provide excellent service and take whatever steps is necessary to satisfy our guests. I am also pleased that you found our hotel's location to be convenient...

Reviewed 31 October 2016

Easy check in and out, great pool and breakfast. Hotel staff was friendly and helpful. Suite was clean and comfy. Quiet and close to lots of entertainment/shopping. Would recommend this hotel to everyone

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Helpful?
Thank Stephanie R
GREGG C, Front Office Manager at Homewood Suites Hagerstown, responded to this review

Dear Stephanie R, Thank you for your recent review of Homewood Suites Hagerstown MD. We are glad that you enjoyed our hotel and the many quality amenities that we offer. I am also glad that you found our hotel's location to be convenient for shopping and entertainment. Again thank you for your kind words and we look forward to your...

Asheville
Reviewed 31 October 2016

Don't stay here!. Carpet stains, kitchen sink needed repair, mold in ceiling corners, crumbs in bedsheets, stains on walls. Gross. Location is good in that it is just off the interstate with a Starbucks less than 1 mile away!. Other than that, not much else to say.

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Helpful?
Thank Rodney P
GREGG C, Front Office Manager at Homewood Suites Hagerstown, responded to this review

Dear Rodney P, Thank you for your recent review of Homewood Suites Hagerstown MD. We are very sorry that our hotel did not meet your expectations. I have read your comments and have forwarded them to our head of maintenance, head of housekeeping and general manager for their review. It my sincere hope that you return to our hotel in...

Snow Hill, Maryland
Reviewed 28 October 2016

We walked in last minute and were taken care of very well. The room was nice and the accommodations were clean. The staff was very friendly and respectful and the hotel had a friendly feel and clean homey look. We had a very nice visit.

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Helpful?
Thank trileyspot
GREGG C, Front Office Manager at Homewood Suites Hagerstown, responded to this review

Dear trileyspot, Thank you for stopping by our hotel while traveling through our area. We are glad to hear that you enjoyed your stay and appreciated the many quality amenities that we provide. Our staff works very hard to please our guests and it is great to hear when we are successful in doing so. We would like thank you...

Hagerstown, Maryland
Reviewed 27 October 2016

Our experience with this hotel was perfect in every way. Our only complaint was that none of us liked the eggs at breakfast. And that is hardly worth mentioning but proves that since that was the only negative, you'll be happy here.

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Helpful?
Thank O4005AIjennyb
GREGG C, Front Office Manager at Homewood Suites Hagerstown, responded to this review

Dear O4005AIjennyb, We thank you for choosing our hotel for your family get together. We are glad to hear that you had such a wonderful experience at our hotel. The staff here at Homewood Suites works very hard to ensure that we please our guests and it is great to hear when we have successfully done so. I will pass...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Homewood Suites Hagerstown

Address: 1650 Pullman Lane, Hagerstown, MD 21740-7132
Region: United States > Maryland > Hagerstown
Price Range: RM514 - RM732 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Hagerstown 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Homewood Suites Hagerstown Hotel Hagerstown
Homewood Hagerstown
Hagerstown Homewood Suites
Hotel Style:
#1 Romantic Hotel in Hagerstown
#1 Business Hotel in Hagerstown
#1 Family Hotel in Hagerstown
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites Hagerstown staff and other travellers.
1 question
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Nyack, New York
over a year ago

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Questions? Get answers from Homewood Suites Hagerstown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Smile, people respond better to your requests.”
 of 5 bubbles 756MarkB756, 4 Jul 2016 | Read review
“If you are with a large family, upgrade to one of their huge suites.”
 of 5 bubbles GreenMountain73, 29 Jun 2016 | Read review
“Please ask for a room in the top floors.”
 of 5 bubbles ROVP, 3 Mar 2016 | Read review
“The lower the room number, the closer you are to the lobby.”
 of 5 bubbles forteiii, 18 Feb 2016 | Read review
“Non-smokers should avoid the 5th floor”
 of 5 bubbles TravelinFamVA, 1 Feb 2016 | Read review
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