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Homewood Suites Hagerstown

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Traveller (47)
Room & Suite (23)
Dining (4)
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Overview
  • Excellent74%
  • Very good19%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“basketball court”(23 reviews)
“full kitchen”(20 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Offers from Homewood Suites Hagerstown
Special Offer: Double Points, Every Stay
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Offers from Homewood Suites Hagerstown
Special Offer: Double Points, Every Stay
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (722)
There are newer reviews for Homewood Suites Hagerstown
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Traveller rating
514
141
32
18
9
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LanguageEnglish
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514
141
32
18
9
Show reviews that mention
All reviewsbasketball courttwo bedroom suitefull kitchenevening receptionceiling fancomplimentary dinnersmall kitchengreat hotelhome away from homebob evansbuffalo wild wingsrooms are spaciouspool and hot tubi highly recommend this hotelgreat rooma great staybusiness trip
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11 - 15 of 714 reviews
Reviewed 30 January 2018

My husband and I stayed with our two children for a quick weekend getaway. We had a suite with a separate room for the kids, which made them feel very grown up. They loved the indoor pool and we all loved the free breakfast. Everything...More

Review collected in partnership with Homewood Suites by Hilton
Thank Todd T
Response from Ashley D, Front Office Manager at Homewood Suites HagerstownResponded 31 January 2018

Thank you for taking a moment to share your experience. I am very happy to hear that our staff and services met your needs and expectations. We look forward to welcoming you and your family back to the Homewood Suites BY Hilton Hagerstown in the...More

Reviewed 26 January 2018 via mobile

Breakfast better than expected from this low cost hotel. Room was ok and clean Gave us s mattress pad as a blanket. All the carpeting needs to be replaced especially in public areas. Looks dirty and worn. Chairs in dining area needed to be reupholstered....More

Thank Leonore Kublin L
Response from Ashley D, Front Office Manager at Homewood Suites HagerstownResponded 28 January 2018

We appreciate you taking the time to provide us with such detailed feedback about your stay. We give the utmost importance to our guest comments as they help us improve, and provide the best guest experience possible. I have taken note of your valuable comments...More

Reviewed 24 January 2018

Poor customer service. Staff were neither courteous nor welcoming. Service with a smile, definitely not their motto. For the same price (or lower), you may find better hospitality from other hotels nearby.More

Review collected in partnership with Homewood Suites by Hilton
Thank krish_sriram
Response from Ashley D, Front Office Manager at Homewood Suites HagerstownResponded 25 January 2018

Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. We strive to exceed the expectations of every...More

Reviewed 24 January 2018

Don't forget anything here because you won't get it back. I suppose you can say that about all hotels though. Room stank. It was gross. I didn't complain, but, it shouldn't smell like feces when you first walk in.More

Review collected in partnership with Homewood Suites by Hilton
Thank Jesse K
Response from Ashley D, Front Office Manager at Homewood Suites HagerstownResponded 24 January 2018

Dear Jesse K, Thank you for taking the time to write a review about your recent stay with us at our hotel. We really appreciate your comments and are very sorry for the condition of your room. We will address your comments with our team...More

Reviewed 23 January 2018

Friendly and helpful staff. Hotel was clean and very well kept in the lobby and halls. Breakfast was hot and replenished when needed. Room was clean and very tidy. Plenty of towels in the bathroom and enough kitchen supplies.More

Review collected in partnership with Homewood Suites by Hilton
Thank X5427JLtinac
Response from Ashley D, Front Office Manager at Homewood Suites HagerstownResponded 25 January 2018

Thank you very much for taking the time to write a review of your stay at Homewood Suites By Hilton Hagerstown. We are delighted to know that you enjoyed your stay with us, and we look forward to welcoming you back in the near future!...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$135 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Hagerstown
#1 Family Hotel in Hagerstown
#1 Business Hotel in Hagerstown
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$135 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Hagerstown
#1 Family Hotel in Hagerstown
#1 Business Hotel in Hagerstown
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (47)
Room & Suite (23)
Dining (4)
Pool & Beach (2)
Questions & Answers
Ask a question
Stephanie M
14 April 2017|
AnswerShow all 4 answers
Response from GREGG C | Property representative |
Check in is at 3pm and checkout is 12pm. You may request a later checkout (1pm) but that is subject to availability.
0
Votes
Illdo C
29 June 2015|
AnswerShow all 2 answers
Response from Katie S | Property representative |
Yes the pool is heated :)
0
Votes
Room Tips
"Avoid 2nd and 3rd floors"
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"We booked a suite which was only $10 more than a standard room - nice having more space to relax in."
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"Stay away from lower floor rooms."
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"Ask for a room on the front side of the building or be prepared to walk-and walk-and walk to your room..."
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