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Comfort Suites

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193 Reviews from our TripAdvisor Community

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Showing 191: English reviews
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Columbus, Ohio
Reviewed 1 week ago NEWvia mobile

We stay at this hotel several times per year and are always. Dry happy with it's comfort, cleanliness and service. One of their long time reception clerks, Stephanie, is always friendly and welcoming after a long day's drive!

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Helpful?
Thank tracy1956
ComfortSuitesTeam1, General Manager at Comfort Suites, responded to this review

Thank you very much for your loyalty to us and to our staff! Stephanie will be delighted to hear all your great compliments! We really appreciate your business, and also that you took the time to share your comments with others on-line. We hope that your next visit is even better! Sincerely, Barb Estrada

Aventura, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 4 January 2017

This is one of the best Choice facilities we have stayed at. It is too bad it is a bit off of our usual migration north to south. The room was very comfortable and clean. The breakfast was better than the usual. Internet log in was basically instantaneous, the fastest of anywhere we have stayed. That earns bonus points. I...

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Helpful?
1Thank dardimond
About Hotel's Favourite Review
ComfortSuitesTeam1, General Manager at Comfort Suites, responded to this review

Thank you so much for posting your review of the Comfort Suites. We are delighted that you enjoyed your stay with us. It is very encouraging to hear such positive comments. We are working hard to improve the quality of the services we provide, and your feedback shows us we are moving in the right direction. Thank you again for...

Akron, Ohio
Reviewed 1 week ago via mobile

I thought the overall experience at this hotel was great, especially for the price. Check-in was quick and easy. The room was surprisingly nice and enjoyable. The room was clean, the bed was comfortable, and the bathroom was great. That's really all we needed for this overnight stay to jump back on the road in the morning. I will have...

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Helpful?
Thank Ajack_Akron
ComfortSuitesTeam1, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to post your review of the Comfort Suites. It is always a pleasure to receive positive feedback! We are so happy you found the room to be clean, comfortable, and a good value. The issue with the back door lock has been taken care of and requires a valid guest keycard to access it....

Hagerstown, Maryland
Reviewed 2 weeks ago via mobile

very nice and clean hotel front desk lady was great at check in. breakfast was great. pool was great. room was great and very clean. beds was very comfortable loved it if your in town STAY HERE ITS THE BEST

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Helpful?
Thank CandiRCurry
ComfortSuitesTeam1, General Manager at Comfort Suites, responded to this review

Thank you for posting such a great endorsement of the Comfort Suites! We are delighted to hear that you enjoyed your stay with us. We value your business, and really appreciate all the nice comments. We hope to see you the next time you are in Hagerstown! Sincerely, Barb Estrada

Reviewed 2 weeks ago via mobile

My friends & I meet in Hagerstown every few months and we were happy to find this hotel. I've stayed at others in the area, but they were all more expensive. Here you get the same amenities for a much better rate. The rooms are clean and well decorated. The bathroom isn't as cramped as in some hotels, but, yes,...

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Helpful?
Thank joshandhelen
ComfortSuitesTeam1, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to post your review of the Comfort Suites. We are pleased you found us to be a good value compared to the more expensive brands. We are working on a solution to the noisy bath fans, and hope to have this issue resolved soon. We appreciate your business and look forward to seeing you...

Myrtle Beach, South Carolina
Reviewed 2 weeks ago

My wife and I always try to get to the Hagerstown Comfort Suites on our way from Montreal, Quebec to Myrtle Beach, South Carolina, and also on the way back North. The hotel is almost exactly half way between the two cities, is easily accessible and is very clean, comfortable and friendly. Wouldn't stay anywhere else unless the weather forced...

Review collected in partnership with this hotel
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Helpful?
Thank H7114TVbarrym
ComfortSuitesTeam1, General Manager at Comfort Suites, responded to this review

Thank you very much for being such a loyal customer, and for sharing your review on-line. We are always delighted when a guest chooses to stay with us each time they are in the area. The positive comments will go a long way in encouraging the staff to strive for 100% customer satisfaction. We know we have a long way...

Baltimore, MD
Reviewed 3 weeks ago via mobile

This is one of the newest hotels in town but really dirty. One lamp wasn't plugged in. Air burns my eyes. Pillows smell of smoke in a nonsmoking hotel. Electric cord coated in dust. Freezer iced up so fridge hums. Molded tape in the back of the fridge. Front desk staff is nice but housekeeping is very poor.

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Helpful?
Thank MDPinkbird
ComfortSuitesTeam1, General Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to post a review of your stay with us. It is quite evident that our housekeeping staff needs to be retrained on the basics of the proper way to clean a guest room. We regret that we failed to provide you with the exceptional service and accomodations you deserve. I will be...

Acton, Massachusetts
Reviewed 4 weeks ago

Used as a stopover on my way to and from Charlotte, NC Clean, good nights sleep. The breakfast provided me with good coffee , cereal and abanana for breakfast! I was very happy with accommodations. I will stay again!

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Helpful?
Thank CINDYCK
ComfortSuitesTeam1, General Manager at Comfort Suites, responded to this review

Thank you for your review and all your positive comments. There is no better endorsement than to have our guests tell us they would choose to stay with us again! We are glad you enjoyed your visit, and got a good nights sleep. We are also pleased you enjoyed the breakfast. Thank you again for choosing the Comfort Suites. Happy...

Minneapolis, Minnesota
Reviewed 17 February 2017

Reasonably clean, the bed and pillows were comfortable. The room was large and solved the problem for a single night. Front desk was fast and efficient. Now... it is outdated, the area is not the greatest, I could see how a single female might be uncomfortable walking around, and overall it has a vibe that suggests it is not very...

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Helpful?
Thank RequiemMN
ComfortSuitesTeam1, General Manager at Comfort Suites, responded to this review

Thank you for your recent review of the Comfort Suites. We are happy that you found the staff to be efficient and the room to be clean and comfortable. The area around the hotel is mainly commercial and retail shops, along with numerous restaurants. While the area is genarally safe, we discourage anyone from walking around town alone, no matter...

Ripton, MA
Reviewed 12 February 2017

Room was fine, comfortable but had a bit of a sanitizer smell. Bed was comfortable. Some quirks: door ill fitting in the frame, light from the hallway intruded, no PBS in the TV selections, noisy bathroom fan, no lock on the back door from the parking lot. Can walk to restaurants which makes up for it being a ways off...

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Helpful?
Thank Cosmosfabrica
ComfortSuitesTeam1, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to post your review of the Comfort Suites. We are pleased that you found the room to be comfortable. I will have maintenance address the issue with the door frame and the noisy bath fan. There are so many great restaurants in the area and we hope you had the opportunity to enjoy some...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Comfort Suites Hagerstown.For history buffs you’ll find we are centrally located between three major Civil war battlefields and a Colonial Fort. Antietam National Battlefield is the closest and only a 15 minute drive. Harpers Ferry and Fort Frederick State Park are about a 25 minute drive with Gettysburg 39 miles from the hotel. This area also offers many historical attraction...s and museums.While in Hagerstown, sports fans can enjoy a baseball game at Municipal Stadium. Relax and take in a Suns game, the single-A affiliate of the Washington Nationals.Enjoy cultural attractions? Then you will want to visit the Washington County Museum of Fine Arts or spend an evening at The Maryland Theatre, home of the Maryland Symphony Orchestra.During your stay you will enjoy a 100% smoke free environment. Each large one room suite offers a microwave, refrigerator, coffee maker, iron and ironing board and hair dryers.Also included:Complementary hot breakfastIndoor pool and hot tubExercise roomFree wired and wireless high-speed internet access. ... more   less 

Additional Information about Comfort Suites

Address: 1801 Dual Hwy, Hagerstown, MD 21740
Region: United States > Maryland > Hagerstown
Price Range: RM288 - RM509 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Comfort Hotel Hagerstown
Comfort Suites Hagerstown
Hagerstown Comfort Suites
Hotel Style:
#5 Romantic Hotel in Hagerstown
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Questions & Answers

Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the lowest floor have their own exit door - but you cannot re-enter via this door (unless you prop it open with some object)”
 of 5 bubbles CTsnowbird, 2 Nov 2016 | Read review
“Just go somewhere else!!!!!!!!!!!!!!!!!”
  • Blowout left by previous tenant
  • Zoomed in
 of 5 bubbles jgumms, 9 Oct 2016 | Read review
“Avoid rooms near ice-maker or elevator.”
 of 5 bubbles bit57, 1 Oct 2016 | Read review
“Stay away from first floor back door. Or find another hotel that is smoke free and has working locks”
 of 5 bubbles mas4467, 23 Aug 2016 | Read review
“Be sure to remember to ask for Pet-Friendly Room if needed”
 of 5 bubbles FlashandWW, 19 Aug 2016 | Read review
5 of 5