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Aloft Arundel Mills

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Aloft Arundel Mills
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500 Reviews from our TripAdvisor Community

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There are newer reviews for Aloft Arundel Mills
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Showing 499: English reviews
Montclair, New Jersey
Reviewed 20 April 2015

The staff was friendly, the room was lovely and the bed was super comfortable got some really good sleep. Jimmy the guy who took us on the shuttle back and forth was awesome and very attentive and on time . Can't wait to visit again loved it

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Helpful?
Thank Kelly M
Apex, North Carolina
Reviewed 12 April 2015

I have nothing but fantastic things to say about the staff and the property. The room was spotless, well-maintained, and characteristically trendy as tends to be the case with Aloft properties. The staff was informative and helpful, and the shuttle drivers were prompt and friendly. The Aloft will certainly be my first choice the next time I find myself in...

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Helpful?
Thank Ian S
Baltimore, Maryland
Reviewed 9 April 2015

Hotel checkin process was pretty good. The room is nice. I requested a 10am check-in, extra towels and a microwave in my room at the time of reservation. I didn't have a room assigned upon arrival but Joey was able to put me in a room on the 2nd floor which was what I assumed the only one available even...

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Helpful?
Thank 79JMF2015
Megan L, Starwood Hotels at Aloft Arundel Mills, responded to this review

Dear 79JMF2015, Thank you for your review. At Aloft, we understand the importance of having the ability to plug in to WiFi at any moment which is why we provide fast and free WiFi to our guests; however, we do understand that complications with our service provider arise on occasion. We sincerely apologize for the complications you encountered with the...

Baltimore, Maryland
Reviewed 3 April 2015

The shuttle driver Jimmy was very professional, helpful, and fast about picking up the customers. he advised me about promotions with the casino, I would definetly comeback to the aloft and not worry about transportation at all I know jimmy got me covered.

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Helpful?
Thank kiesha j
Elkridge, Maryland
Reviewed 3 April 2015

Stayed 2 nights at the Aloft Arundel Mills, March 31 - April 2nd. Love this hotel and will definitely stay again. The "Amazing Aloft" Antonio checked me in. What a fun and knowledgeable guy! He deserves a raise or at least a top hat to go with his title. A shout out to Joey, who checked me out. Nice guy....

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Helpful?
Thank Conniec23
Megan L, Starwood Hotels at Aloft Arundel Mills, responded to this review

Dear Conniec23, Our team is committed to delivering the best experience for our guests, so it’s our pleasure to make your stay memorable. We will be sure to congratulate Antonio, Joey, and the rest of our team for providing you outstanding service during your stay. Thank you for taking the time to write us a review, and we look forward...

Reviewed 29 March 2015 via mobile

We had a room reserved for late arrival at the attached Element hotel. They gave away our room and said they could find us a room at ALOFT. The lobby was dark and had loud music playing. Seemed more like a bar than a hotel. Another family in the lobby was in the same boat as us and told us...

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Helpful?
Thank LJBeem
Megan L, Starwood Hotels at Aloft Arundel Mills, responded to this review

Dear LJBeem, Aloft is a contemporary brand set apart from the competition by our unique, loft-inspired design and trendy styling. We understand our design will not appeal to everyone; however we do strive to provide each of our guests with superior customer service and a memorable stay. We are disheartened to hear that you did not like our hotel, and...

Picayune, Mississippi
Reviewed 28 March 2015

I've stayed at the Aloft in Arrundel Mills about a half dozen times now and each time has been a pleasure. It's close to the airport and close to lots of shopping and dining. The staff at the Aloft have always gone above and beyond, especially Antonio, this guy is awesome and he really helped me out with some last...

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Helpful?
Thank bbjones3
Megan L, Starwood Hotels at Aloft Arundel Mills, responded to this review

Dear bbjones3, Thank you for your strong loyalty to our hotel and for taking the time to share your review with us. It’s our team’s goal to provide each of our guests with the most outstanding experience, and it’s truly our pleasure to make your stays memorable. We appreciate your review, and we look forward to hosting you for your...

Los Angeles, California
Reviewed 22 March 2015

i was snowed in at baltimore washington airport {BWI} two weeks ago, and after many, many hours of flights being cancelled i gave up and requested a hotel room which i had to pay for because airlines dont pay when its weather related. i was sent to the *aloft Arundel Mills* and what a pleasant surprise there was a microwave...

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Helpful?
Thank reignbeaux
Megan L, Starwood Hotels at Aloft Arundel Mills, responded to this review

Dear reignbeaux, While we are sorry the weather held up your travel plans, we are happy it caused you to experience our hotel. We’re thrilled you loved your stay and enjoyed our comfortable rooms, free amenities, and friendly team. Thank you for taking the time to write us a review, and we hope to see you again. All the best

Baltimore, Maryland
Reviewed 21 March 2015

I loved my stay at the Aloft, I was checked in by Joey who was so wonderful and has great customer service and is very knowledgeable of the Hotel. My stay by far was excellent 5 thumbs up ill be back!

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Thank K S
Orlando, Florida
Reviewed 16 March 2015

I stayed at the Aloft property in Hanover Maryland from March 11th, through March 14th. This was my third stay at this property. I flew in from out of state for a medical appointment at Johns Hopkins Hospital as I have twice before in the past year. On this trip I arrived in Baltimore at 9 a.m. I called the...

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Helpful?
Thank juniorbeagle

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The new Aloft Arundel Mills Hotel, located just minutes outside Baltimore and the BWI Airport, is near fantastic shopping at the Arundel Mills Mall, great restaurants and lots of family-friendly fun. ... more   less 

Additional Information about Aloft Arundel Mills

Address: 7520 Teague Rd, Hanover, MD 21076-1200
Region: United States > Maryland > Hanover
Price Range: RM414 - RM717 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Arundel Mills 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Aloft Arundel Mills Hotel Hanover
Aloft Hotel Arundel Mills
Hotel Style:
#2 Green Hotel in Hanover
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Arundel Mills staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Aloft Arundel Mills staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay in the room next to the elevator. You can hear it running up and down all night.”
 of 5 bubbles markcS8837QP, 2 Feb 2017 | Read review
“Comfortable, clean and more than adequate for just one night.”
 of 5 bubbles SpecialVistas, 30 Dec 2016 | Read review
“Elevators were fast. Call ahead at the front desk and shuttle will be waiting for you.”
 of 5 bubbles bkautz415, 25 Nov 2016 | Read review
“Ask for an odd room. The view is beautiful.”
 of 5 bubbles , 30 Jul 2016 | Read review
“a solid hotel for the business traveler”
 of 5 bubbles MattG8732, 25 Jul 2016 | Read review
5 of 5