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Holiday Inn Express Baltimore - BWI Airport West

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Holiday Inn Express Baltimore - BWI Airport West
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247 Reviews from our TripAdvisor Community

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Showing 244: English reviews
Delmar, New York
Reviewed 4 days ago NEW

Under the circumstances of not planning to need a hotel, the facility was a pleasant surprise. The desk manager, Leon was professional, helpful and extremely kind. Ron the shuttle operator reminded us of a Hallmark Christmas character, we were tired and stressed and he made us feel so comfortable. On a trip and you need to stay by the airport,...

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Helpful?
Thank Quietmon
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Unfortunately a lot of guests come to us with your same situation. You are laying over or arriving to the aurport and the flight gets cancelled due to things out of your control. We know this can be disappointing. However, we try our best to be there for you during this unexpected situation and make your stay as comfortable as...

Arlington, Virginia
Reviewed 2 weeks ago

In addition to staying at the HIE, I've sometimes just left my car there (for $5/day) to take advantage of their shuttle to the airport. This saves me from any parking hassles at the airport itself, esp not having to haul luggage from the airport garages.

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Helpful?
Thank C3343UCmichaels
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear C3343UCmichaels, What a username! Thank you for your generous 5 star rating and for using our hotel for your park and fly needs. We have the best park and fly service around. We greatly appreciate you for choosing us and we look forward to your return in the future!

Warsaw, North Carolina
Reviewed 2 weeks ago

Complimentary shuttle to casino & nice breakfast... overall hotel was clean & staff very friendly... only down fall was drivers of shuttle were using cell phones while driving and while waiting on stop lights..

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Helpful?
Thank Cutnqueen
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear Cutnqueen, We thank you for your candid review. We communicate with our drivers through phone so that we can get our guest picked up in the fastest times possible. We are so glad that you enjoyed our services and breakfast, and do hope that your come back to stay with us soon!

Dover, United Kingdom
Reviewed 3 weeks ago

Outstanding rooms, excellent choice of foods for breakfast, friendly and helpful staff, and a perfect location for traveling around the Baltimore-Washington area. I definitely recommend this Holiday Inn.

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Helpful?
Thank Jacob H
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear Jacob H, We at the Holiday Inn Express BWI strive to make sure that your rooms are comfortable, clean, and well kept, that the breakfast choices are plenty and bountiful, and that our staff is the most accommodating and helpful of any in the hospitality world! We thank you so much for this glowing review and we invite you...

Wichita, Kansas
Reviewed 3 weeks ago

We had many families stay here for week leading to a weekend wedding. The room was clean and comfortable. But what earns the excellent rating is the entire staff. They really stepped up to make our stay fun and memorable. We had a lot of families in many rooms, coming and going in different directions in preparation for the wedding....

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Helpful?
Thank Cubemaker
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear Cubemaker, We understand how hectic weddings can be either through personal experiences or guest ones. It was our pleasure to make sure we were there for you with whatever you needed. Our staff couldn't be happier that we were able to help assist you and make things easy. Should you ever need us in the future it would be...

Fort Atkinson, Wisconsin
Reviewed 3 weeks ago

Very Good Stay. The hotel was older compared to the other Holiday Inn Express that I have stayed in. The staff was very friendly and courteous. The breakfast was maintained well all items were fresh and available. Overall a very Good Stay and I would recommend.

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Helpful?
Thank timothye226
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear Timothye226, We have been here to serve our guests for nearly 20 years. And for that time, we have always strived to provide our guests with great service, comfort, and reliability. Thank you for your great feedback and we hope to see you again.

Reviewed 4 weeks ago via mobile

I was very thankful that I came across this hotel when I was traveling for the holidays. They had a delicious breakfast and a free shuttle to the airport. The room was very clean and the bed was comfortable. I would definitely stay here again when I travel to Maryland.

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Helpful?
Thank Lkparks4
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear Lkparks4, We appreciate this great review and implore to come back and stay with us very soon. Thank you so much.

Pinehurst, North Carolina
Reviewed 5 weeks ago

From the moment I made my reservation, his place was nothing but professional and awesome. Chris, manager, ensured that we had everything we needed. The room was awesome, the shuttle was always willing to help, the front desk always had a smile, the rooms were clean and breakfast was delicious and coffee was hot and available all day! Every single...

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Helpful?
Thank parks112
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

From the bottom of our hearts we thank you for this glowing review. You and all our guests are the reason we do what we do and appreciate you for taking time out of your day to give us such positive feedback.

Gastonia, North Carolina
Reviewed 12 December 2016 via mobile

Great place to stay! Clean, comfortable accomodations, friendly front desk personnel, and amazing shuttle drivers! This was a great place to stay outside of Baltimore, convenient to local attractions by light rail travel. The free local shuttle was so helpful and the drivers were friendly and helpful..especially Yolanda! Can't say enough about Deja, Beth,and Sharteba at the front desk! An...

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Helpful?
Thank beth e
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear Beth E, From all of us here, including our superstars Yolanda, Beth, Shatebra, and Deja, we thank you for giving us such a great review and always choosing us for your stay when in the area. We are the epicenter for so many things whether going to DC or travelling to Baltimore, and we are so glad that you...

York, Pennsylvania
Reviewed 6 December 2016

Clean hotel with friendly staff! Rooms smell fresh and bathrooms are gleaming. Breakfast has the basic for Holiday Inn Express however this one makes sure nothing is ever empty. I stay monthly for business and it has as been the same.

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Helpful?
Thank Amie M
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear Amie M, We are thankful to you, our loyal repeat guest for always choosing us and for showcasing our clean rooms, our plentiful breakfast, friendly staff. We make sure that every guest sees and experiences what you do every time you stay, and we are grateful to you for taking time to rate and review us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Express BWI has heard your comments about the need to upgrade our hotel and are happy to report that we have just completed a 100% total renovation. From walls and cielings to carpet and furniture you will find we have thought of all your comments and needs. We eagerly look forward to your comments as you visit our location and see for yourself what a great product we have to compliment our staff that is eager to make your stay a great one. Hotel offers free shuttle service to BWI Airport & local attractions within 5 miles. Stay Smart at the Holiday Inn Express BWI Airport Hotel West! Conveniently located just 7 minutes from BWI Airport; and 3 minutes from Arundel Mills Mall featuring over 200 stores, Dave & Buster's and Medieval Times Dinner Theatre. The hotel is an 18 minute drive to the Baltimore Inner Harbor, Baltimore Orioles at Camden Yards, and the home of the Baltimore Ravens at M&T Bank Stadium. Other attractions include the Baltimore National Aquarium, Annapolis Naval Academy and Historic Annapolis, Six Flags, Timonium Fairgrounds and Washington DC points of interest. The hotel is minutes to Northrop Grumman, Daimler Chrysler, Siemens, John Hopkins, Ft. Meade and NSA. Enjoy the comfort and services you have come to expect from Holiday Inn Express, including the complimentary Express Start Breakfast Bar with our signature Cinnamon Rolls and Simply Smart bedding and bath initiative. The hotel offers free local phone calls, high-speed Internet and shuttle 24/7 to BWI Airport, MARC Commuter Train, MTA Light Rail, and Amtrak Station. Tired of paying expensive parking fees at BWI Airport? Our park and fly package is the perfect solution! Make the Smart Choice for a good night's sleep. ... more   less 

Additional Information about Holiday Inn Express Baltimore - BWI Airport West

Address: 7481 Ridge Road, Hanover, MD 21076
Region: United States > Maryland > Hanover
Price Range: RM446 - RM727 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Baltimore - BWI Airport West 2.5*
Number of rooms: 159
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Priceline and Travelocity so you can book your Holiday Inn Express Baltimore - BWI Airport West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Baltimore - Bwi Airport West Hotel Hanover
Holiday Inn Hanover
Hanover Holiday Inn
Hotel Style:
#3 Family Hotel in Hanover
#4 Business Hotel in Hanover
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Baltimore - BWI Airport West staff and other travellers.
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Shillington, Pennsylvania
Oakland, California
3 months ago
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9 months ago

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Questions? Get answers from Holiday Inn Express Baltimore - BWI Airport West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 307 hard bed ”
 of 5 bubbles Cutnqueen, 3 Jan 2017 | Read review
“Quiet floors, professional staff, free breakfast, manager is awesome and professional, fitness center and free internet”
 of 5 bubbles parks112, 16 Dec 2016 | Read review
“Bathrooms have always been very clean which is important to me!”
 of 5 bubbles , 6 Dec 2016 | Read review
“5.00 daily”
 of 5 bubbles jaysU2636RD, 27 Nov 2016 | Read review
“Rooms away from the elevators are quieter.”
 of 5 bubbles DORISL802, 8 Sep 2016 | Read review
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