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Holiday Inn Express Baltimore - BWI Airport West

273 reviews
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Traveller (12)
Room & Suite (27)
Dining (8)
Overview
  • Excellent49%
  • Very good36%
  • Average8%
  • Poor5%
  • Terrible2%
Travellers talk about
“front desk”(47 reviews)
“free breakfast”(19 reviews)
“wide array”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (273)Write a Review
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129
97
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15
5
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129
97
24
15
5
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All reviewsfront deskfree breakfastwide arraydenny's attached to the hotellight railroom was cleanan early morning flightshuttle servicethe rental car returnbreakfast was excellentcomplimentary shuttleperfect hotelparking lothot breakfastdefinitely stay here againarundel mills mallbusiness trip
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21 - 25 of 270 reviews
Reviewed 27 February 2017

Stayed here for 2 nights recently on a business trip. The hotel is doing some renovation but this is not giving any problems with loudness or anything (at least not on the upper floor). Service at the reception is good and rooms are well equipped....More

Thank AvdV80
Response from ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport WestResponded 28 February 2017

Dear AvdV80, We certainly are happy that you were pleased with our hotel, it's staff, and our services. I'm sure you, like me, cannot wait until the renovation is over and our beautiful first floor is finished and ready for our guests to enjoy. Thank...More

Reviewed 24 February 2017

The hotel is well locate near BWI and all you need inside and around - basic good breakfast, very good service, functional gym and it's close to arundel mills mall which has everything you'll want regarding shopping experience. Rooms are a bit old fashioned but...More

Thank Nirunir
Response from ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport WestResponded 1 March 2017

Dear Nirunir, We really appreciate the time it took to leave such a detailed and great review. We do hope that you come back to see us soon and thank you for spreading the word about us.

Reviewed 5 February 2017

This hotel is great. The front desk was helpful. The rooms were clean. But what I especially liked was the convenience. First of all, its a few minutes away from the rentacar pickup. There is a Denny's connected to the hotel building. The Hanover post...More

Thank garrellm
Response from ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport WestResponded 7 February 2017

Dear GarrellM, From the bottom of our hearts, all of us would like to thank you for your wonderful and very detailed review. I hope that all of the people you reach will be able to choose our hotel and know that everything you said...More

Reviewed 30 January 2017

We need a hotel to leave our car at for a week while we were on vacation. This was the perfect hotel for that. The shuttle to the airport was on time, clean and the driver was very nice. I don't know about amenities because...More

Review collected in partnership with this hotel
Thank luvthebeach35
Response from ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport WestResponded 1 February 2017

Dear luvthebeach35, We are so thankful that you loved our hotel and that you enjoyed our park and fly option! Our shuttle service, free breakfast, comfortable and clean rooms and great staff are just a few of our amenities we offer and we hope that...More

Reviewed 23 January 2017

Staff was wonderful, included breakfast was delicious with a wide variety (pancake machine was cute), coffee and tea were delish, great workout area, clean rooms, loved the complimentary citrus water by the front door.More

Review collected in partnership with this hotel
Thank samanthasgr
Response from ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport WestResponded 25 January 2017

Dear Samantasgr, Wow what a great review! We really do appreciate that you not only chose our hotel, but enjoyed every aspect of your stay, from the breakfast to the fitness room. Thank you for taking the time to give us this great review and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Tennis Court
Details
Price range
US$87 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Hanover
#4 Business Hotel in Hanover
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$87 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Hanover
#4 Business Hotel in Hanover
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (12)
Room & Suite (27)
Dining (8)
Pool & Beach (6)
Questions & Answers
Ask a question
Brittney J
4 September 2017|
AnswerShow all 2 answers
Response from HIEBWIManager | Property representative |
Our hotel is conveniently located 5 minutes from the Live Casino as well as Arundel Mills Mall. We have a free shuttle service that will take you anywhere within 5 miles of the hotel. We don't permit parties in our rooms but... More
0
Votes
Drew C
1 April 2017|
AnswerShow all 2 answers
Response from HIEBWIManager | Property representative |
Dear Drew C, Unfortunately child care is not a service we provide at our hotel. If you would like assistance to find a place in the area, we would be glad to help. Thank you for your inquiry.
0
Votes
Kimberly H
20 February 2017|
AnswerShow all 2 answers
Response from HIEBWIManager | Property representative |
The shuttle absolutely will provide you with service to the mall. It runs on demand and is secondary to the airport. Just let us know about 10 to 15 minutes before you want to go, and we will inform you on when the shuttle... More
0
Votes
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Room Tips
"Go across the road to another property that is actually MANAGED."
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"Plan ahead for the shuttle services provided. They can get really busy."
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"Low-number rooms closest to the laundry room. 24-hour Denny's attached to the high-number end on the..."
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"Room 307 hard bed"
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