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Holiday Inn Express Baltimore - BWI Airport West

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Holiday Inn Express Baltimore - BWI Airport West
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251 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Baltimore - BWI Airport West
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Showing 248: English reviews
Forest, Virginia
Reviewed 9 November 2016

Our club members stayed here previously and had a wonderful experience . We stayed again 11/5-11/6/16 and we're just as pleased. Thank you for a great hotel with amazing staff! We plan to return hope to bring many others along the next bus trip!!!

Thank lataundra71
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear Lataundra, We had so much fun serving you and your group! Thanks so much for the great review and we cannot wait until the next one trip that brings you back! Take care until then!

Reviewed 6 November 2016 via mobile

Thoroughly enjoyed ourselves!!! Everything was clean and smelled fresh!!Breakfast was awesome! The room service was prompt and shuttle ran every 30 minutes to and from hotel to airport and/or the casino and mall!!! Awesome customer care staff! Thank you!

Thank wattscd
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear Wattscd, We thoroughly enjoyed having you stay with us! We appreciate the time you took out of your day also, to give guests your experience with our great breakfast, clean hotel, and awesome service. Thank you for staying with us and we can't wait to have you back again soon!

Reviewed 6 November 2016 via mobile

The staff was friendly and went out of there way for us during our stay. The rooms were clean and the hotel environment was excellent. I would definitely recommend this hotel to anyone traveling to this area.

Thank SemajJe
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear SemajJe, From our staff to you and yours, thank you so much for your visit. We loved having you and we are so grateful that you enjoyed our friendly staff, our clean rooms, and our great location and positive environment! Your recommendation means the world to us and we cannot express how happy we are that you thought so...

Reviewed 2 November 2016

This is my second time staying here while in the area on military rated business. The staff is extremely courteous and the rooms are consistently clean and well maintained. I would like to advise everyone though on the following: 1. The complimentary breakfast is hit or miss on quality. Some days it was good and other days the food was...

Thank Dustin N
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear Dustin N, I love when we have our regular guests review us. Your reviews are the ones that really give a complete picture of what our hotel is about. We love serving our guests, especially our loyal ones like you, and we thank you for your candid review. Our breakfast is one of our best features alongside service, and...

Valley Bend
Reviewed 28 October 2016 via mobile

This was a great stay. Comfortable and clean rooms. Great people at the desk and everywhere else in hotel. You are about 1/2 mile from Live Casino and 4.4 miles from light rail. We will stay again when back in area

1Thank Hawgheadwv
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for rewarding us with such a great review. Whether it's our warm inviting smiles to our wonderful amenities, we strive to provide you with perfection and appreciate you for taking time to give us your great feedback.

Smithfield, Virginia
Reviewed 4 October 2016

I have made Holiday Inn my hotel of choice for over a year now, and I must say that the staff at this Holiday Inn were the friendliest that I have ever encountered. The ladies at the front desk were awesome and the two drivers that we met for the shuttle service were great as well. My husband and I...

Thank ap862016
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

We at the hotel can't express yo you how much we value your feedback and appreciate that you like so many others, have taken time out of your day to give that feedback. We thank you from the bottom of our hearts for your wonderful review and more importantly for your choosing us as your accommodation needs in the future!

Wallingford, Connecticut
Reviewed 3 October 2016 via mobile

this hotel was very good. A plus is the free hot breakfast and outdoor pool. Hotel and room was clean and beds were very comfortable. Staff was very friendly. Dennys is at the hotel and is open 24hrs! Would stay again.

Thank Lisa K
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

We think the world of you and are so glad that our breakfast, outdoor pool, and Denny's next door stood out for you as the highlight of your stay. We aim to please in any way we can and your review is so appreciated. Thank you and come back and see us soon!

Reviewed 2 October 2016 via mobile

We stayed here even though we had meetings at the Baltimore Convention Center. The drive was very manageable into downtown Baltimore. We had a great rate and the convenience to the airport was perfect when it was time to leave. Breakfast was the normal Holiday Inn Express breakfast. I also jogged in the morning and found a great path to...

Thank Jamgrace
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear Jamgrace, We are so grateful to you for taking time out of your day to give potential guests your feedback concerning your stay. Our close and easy access to Baltimore, DC, and other areas guests visit is definitely one of our greatest strengths, second to our service. We loved serving you and hope your business here will have you...

Virginia Beach, Virginia
Reviewed 1 October 2016

I am a real stickler for customer service and cleanliness. My husband and I have stayed her a couple of times previously on trips. I have to honestly take the time to relay to anyone reading this. This Hotel has been consistently clean and graciously accommodating on each of our stays. There is no other place we would even consider...

Thank NLaw1102
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear NLaw1102, Reading reviews like yours obviously makes us so happy. We are happy because it pleases us to make our guests feel like royalty, and when guests can feel this and articulates this, it means that we are not only doing our job, but exceeding that. Serving our guest is what we we love to do, and we are...

Reviewed 26 September 2016 via mobile

Simple, basic, reliable...this is one of many trips where I've had to stay close to the airport and this is my go-to location. Rental car facility is less than a mile as is the required gas fill-up. Complimentary shuttle and breakfast are certainly a plus. For the budget conscious this is a top pick. The staff is very friendly and...

Thank Jill M
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear Jill M, We love that you choose our hotel time and again for you accommodation needs. Your candid and thorough review is most appreciated and we thank you for taking the time to let everyone know why we are the best hotel in the hanover area.

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Express BWI has heard your comments about the need to upgrade our hotel and are happy to report that we have just completed a 100% total renovation. From walls and cielings to carpet and furniture you will find we have thought of all your comments and needs. We eagerly look forward to your comments as you visit our location and see for yourself what a great product we have to compliment our staff that is eager to make your stay a great one. Hotel offers free shuttle service to BWI Airport & local attractions within 5 miles. Stay Smart at the Holiday Inn Express BWI Airport Hotel West! Conveniently located just 7 minutes from BWI Airport; and 3 minutes from Arundel Mills Mall featuring over 200 stores, Dave & Buster's and Medieval Times Dinner Theatre. The hotel is an 18 minute drive to the Baltimore Inner Harbor, Baltimore Orioles at Camden Yards, and the home of the Baltimore Ravens at M&T Bank Stadium. Other attractions include the Baltimore National Aquarium, Annapolis Naval Academy and Historic Annapolis, Six Flags, Timonium Fairgrounds and Washington DC points of interest. The hotel is minutes to Northrop Grumman, Daimler Chrysler, Siemens, John Hopkins, Ft. Meade and NSA. Enjoy the comfort and services you have come to expect from Holiday Inn Express, including the complimentary Express Start Breakfast Bar with our signature Cinnamon Rolls and Simply Smart bedding and bath initiative. The hotel offers free local phone calls, high-speed Internet and shuttle 24/7 to BWI Airport, MARC Commuter Train, MTA Light Rail, and Amtrak Station. Tired of paying expensive parking fees at BWI Airport? Our park and fly package is the perfect solution! Make the Smart Choice for a good night's sleep. ... more   less 

Additional Information about Holiday Inn Express Baltimore - BWI Airport West

Address: 7481 Ridge Road, Hanover, MD 21076
Region: United States > Maryland > Hanover
Price Range: RM446 - RM651 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Baltimore - BWI Airport West 2.5*
Number of rooms: 159
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Also Known As:
Holiday Inn Express Baltimore - Bwi Airport West Hotel Hanover
Holiday Inn Hanover
Hanover Holiday Inn
Hotel Style:
#3 Family Hotel in Hanover
#4 Business Hotel in Hanover
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Baltimore - BWI Airport West staff and other travellers.
11 questions
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Shillington, Pennsylvania
Oakland, California
4 months ago
Ankara, Turkey
10 months ago

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Questions? Get answers from Holiday Inn Express Baltimore - BWI Airport West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 307 hard bed ”
 of 5 bubbles Cutnqueen, 3 Jan 2017 | Read review
“Quiet floors, professional staff, free breakfast, manager is awesome and professional, fitness center and free internet”
 of 5 bubbles parks112, 16 Dec 2016 | Read review
“Bathrooms have always been very clean which is important to me!”
 of 5 bubbles , 6 Dec 2016 | Read review
“5.00 daily”
 of 5 bubbles jaysU2636RD, 27 Nov 2016 | Read review
“Rooms away from the elevators are quieter.”
 of 5 bubbles DORISL802, 8 Sep 2016 | Read review
5 of 5