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policies should always be printed in full. apparently t shirt cover up for a bathing suit is not covered up enough for Pam. I told the manager she said she would take care of it. Pam emailed me, who gave her that permission I'm unsure...More
Thank Myra R
Response from dalila b, General Manager at Home2 Suites by Hilton Arundel Mills BWI AirportResponded yesterday
Thank you for your rating of Home 2 Suites Arundel Mills following your recent stay. We strive to ensure that each guest is comfortable and taken care of. We are sorry to hear that you were not happy with your stay. We hope.
Across the road from the outlet mall, about a 30 minute drive to either Baltimore or Annapolis. The room was spacious and immaculate. Room amenities were nice - small kitchen area with a full fridge and small but clean, sleek bathroom. Breakfast offerings were good....More
1 Thank jillatin
Response from dalila b, General Manager at Home2 Suites by Hilton Arundel Mills BWI AirportResponded 29 December 2017
Thank you for taking the time to complete a survey regarding your recent stay at our hotel. We very much appreciate and value your feedback which we will share with our team. Your survey response will serve as encouragement to all of our staff as...More
Good hospitality great smile helpful at the front desk answered all questions. Clean rooms good excitement atmosphere I would come back again highly recommended the rooms are so nice full service with kitchen and outdoorMore
Thank Leonardo D
Response from pam s, Front Office Manager at Home2 Suites by Hilton Arundel Mills BWI AirportResponded 3 days ago
Thank you so much for taking out the time to give us feedback on your recent stay with us. Marsha and I both were excited to be able to greet you with a "Home 2 Suites" smile and welcome you to our property. We were...More
So, as a former Hilton Diamond member (in 2010), I am working my way back up. Most of my point were earned from a long stay at Hilton's Homewood - excellent and unmatched. Until now!
THIS HOTEL IS AWESOME!! The design, the amenities (the incredibly...More
Response from dalila b, General Manager at Home2 Suites by Hilton Arundel Mills BWI AirportResponded 5 days ago
We greatly appreciate your warm feedback. Our Team here at Home 2 Suites are seeking ways to perfect the Guest experience. We are thrilled that you enjoyed your stay and hope that you will return agai Thanks for sharing!
My wife and I have stayed at this hotel several times and have never been disappointed. Both Pam and Vernette are always pleasant and professional and always make us feel at home. Great hotel and great staff.More
Response from pam s, Front Office Manager at Home2 Suites by Hilton Arundel Mills BWI AirportResponded 1 week ago
Thank you, Mr. Davis, for choosing us over and over again. Your comments means a lot to our team. It is our pleasure in making sure your stay with us is a memorable one. This is definitely your home-away-from home. We look forward to seeing...More
Response from dalila b | Property representative |
We normally charge one fee for 1-2 people and 2-4. If you are visiting and not planning to stay overnight no fees apply but if you need a key to the facilities you must let the front desk know so they can add you as a guest.