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I thought surely the reviews cant be right, Im sure the issues have been addressed. Nope. Aside from the dirt and odor, our biggest problem was a safety issue. A door to the outside was propped open. I removed the prop but the door still...More
Response from garden0900, Guest Relations Manager at Northeast Garden InnResponded 1 week ago
Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for...More
First, their website says they are pet-friendly, but their signs at the front desk make it clear pets are NOT welcome, so don't be fooled!!
The first room they put me in was not cleaned - bed was unmade, bathroom still dirty. The second room...More
1 Thank litlmissy65
Response from garden0900, Guest Relations Manager at Northeast Garden InnResponded 2 weeks ago
Thank you for letting us know about the inconveniences that you encountered during your
recent stay at our hotel. I am so sorry that you found our pet policy to be lacking and if your room was not cleaned according to the standards,...More
No reading lamps by the beds, no tissues in dispenser, no iron, no ironing board, no vacuuming IN DAYS, great shower head.
Roaches in bed and bathroom room. Dead bugs on night stand.
Mattress was so bad I have a sore back.
Mini refrigerator door...More
Response from garden0900, Guest Relations Manager at Northeast Garden InnResponded 2 June 2017
Thank you for submitting your review of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility...More
I've stayed here for a while and it was better than I expected, no bugs the people are nice and it is across the street from Popeye's and on the other side it has a Shopper's , and Little Caesar's I like the fact that...More
Response from garden0900, Guest Relations Manager at Northeast Garden InnResponded 24 March 2017
We are so glad to hear from you and to learn that we were able to give you a pleasant,
comfortable and convenient experience. Thank you for taking the time to share this five star experience with our management, staff, and future guests....More
I will certainly come again ... good stay ...
I came to visit my friend, it was good for one night stay .. I had to visit my friend in laurel. Front desk guy was friendly and did not needed housekeeping service, WiFi worked great...More
Response from garden0900, Guest Relations Manager at Northeast Garden InnResponded 1 March 2017
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We always aim to give you the...More
US$62 - US$71 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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