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The front office staff here is very hospitable. When I first checked in there was a bit of a billing mix up, but it was resolved promptly. Kia, Nell, Robyn and Abby are the ladies I have interacted with the most. My room was clean...More
Thank Anna M
Response from 00esa, General Manager at Extended Stay America - Lexington Park - Pax RiverResponded 16 August 2017
Anna, thank you for your fabulous review about Extended Stay America - Lexington Park - Pax River. We are thrilled to know you were impressed with your well-appointed room and the attentive service provided by our associates added to your joy. I will be sure...More
The staff is very friendly, rooms are clean, beds are comfy, and the neighborhood is safe. My husband and I came up here from Tennessee for his job. There is plenty to do and see within a half hours drive and traffic is moderate. The...More
Thank Stephanie M
Response from 00esa, General Manager at Extended Stay America - Lexington Park - Pax RiverResponded 23 May 2017
Stephanie, thank you so much for confirming to others that what a great choice Extended Stay America - Lexington Park - Pax River is! We are delighted to know you thoroughly enjoyed your time with us and that our outstanding hospitality and convenient location made...More
Due to an event in town, I could not find a room at any other hotel. I checked in and the young lady was very nice at the front desk. I went to my room to find that the AC was not working. It literally...More
Response from 00esa, General Manager at Extended Stay America - Lexington Park - Pax RiverResponded 1 August 2017
Andrew, although difficult to know, candid reviews such as yours make us refocus our efforts to create a better stay experience for our guests, and we sincerely apologize for the maintenance issue in your suite. We have a duty to follow the processes in place...More
The staff was great. No complaints at all there. However, the pots and pans we are all used to in an extended stay were by request at the front desk and not already in the rooms. The rooms were cleaned weekly. The rooms smelled of...More
Response from 00esa, General Manager at Extended Stay America - Lexington Park - Pax RiverResponded 21 July 2017
Thank you for your candid review. Although you liked some aspects of our hotel, we apologize for all the difficulties you experienced during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to...More
1. I have a feeling the hotel not meeting the expectation for the price we paid. 2. Area to be improved: a) Collect trash at lease once for 2 days. b) Breakfast not served instead muffins and natural bars served. Even if you are not...More
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Thank Arcot D
Response from 00esa, General Manager at Extended Stay America - Lexington Park - Pax RiverResponded 7 July 2017
Thank you for choosing to stay at our hotel. I am sorry we missed meeting some of your expectations in regard to your visit and regret the inconvenience it caused. I have shared your concerns with my management team in an effort to improve our...More
US$78 - US$100 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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