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DoubleTree by Hilton Hotel Baltimore - BWI Airport

1,449 reviews
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Traveller (69)
Room & Suite (48)
Dining (15)
Overview
  • Excellent50%
  • Very good23%
  • Average14%
  • Poor8%
  • Terrible5%
Travellers talk about
“cookies”(173 reviews)
“double tree”(57 reviews)
“front desk”(277 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Baltimore - BWI Airport
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,449)Write a Review
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251 - 255 of 1,440 reviews
Reviewed 29 September 2016

For the price I expected more from a Hilton! The room was not equipped with a refrigerator, or microwave, and the bed was uncomfortable. The maid service only made the bed and replaced the towels, they did not empty the trash or replenish the coffee....More

Review collected in partnership with DoubleTree by Hilton
Thank pameladL5963YD
Response from Miri L, on behalf of the staff at DoubleTree by Hilton Hotel Baltimore - BWI AirportResponded 2 October 2016

Dear pameladL5963YD Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with...More

Reviewed 27 September 2016

Our experience overall as a family of numerous guests for a wedding was NOT what we expected from a Hilton Hotel! Many of the rooms were NOT ready at our pre-arranged check-in time; and people were very upset, especially those involved in the preparation of...More

Review collected in partnership with DoubleTree by Hilton
Thank Colette D
Reviewed 27 September 2016 via mobile

Place was ok. Not great, but not horrible either. Would I stay here again? I would give it another try. We booked a stay, park and fly deal and the gentlemen covering the front desk never informed us about the procedures for the shuttle until...More

Thank Tony C
Response from Scott M, General Manager at DoubleTree by Hilton Hotel Baltimore - BWI AirportResponded 28 September 2016

Thank you for letting us know. We will make sure this is brought to the attention of the department manager. I apologize for the inconvenience. If you would need our services again, you will see a big change with the help of guests like you....More

Reviewed 26 September 2016

We have stayed at this Doubletree as well as various others across the country and have always been more than satisfied. The rooms and beds are very comfortable. This stay we had booked a room before flying to the west coast the next morning as...More

Thank Patsydee
Response from Scott M, General Manager at DoubleTree by Hilton Hotel Baltimore - BWI AirportResponded 28 September 2016

Dear Patsydee, thank you for letting us know what happened late that night. Feel free to give me a call so that I can get a little further information about your experience. I am sorry this happened, especially that late at night. We always look...More

Reviewed 24 September 2016

I arrived and was told my room was not ready for check in (which was fine since I arrived at 1pm), but was not fine was that they told me the room available ready, but were for VIPs. As a hilton honors gold member, I...More

Thank Josh W
Response from Scott M, General Manager at DoubleTree by Hilton Hotel Baltimore - BWI AirportResponded 28 September 2016

Dear Josh W, I apologize for the issue that you endured here at the Doubletree. Feel free to contact me at the hotel and we will get the points in the correct place. Thank you for letting us know.

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$88 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Linthicum Heights
#9 Romantic Hotel in Linthicum Heights
#9 Family Hotel in Linthicum Heights
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$88 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Linthicum Heights
#9 Romantic Hotel in Linthicum Heights
#9 Family Hotel in Linthicum Heights
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (69)
Room & Suite (48)
Dining (15)
Pool & Beach (3)
Hotel & Grounds (48)
Bathroom (18)
Business Centre & Event Rooms (16)
Questions & Answers
Ask a question
gretaob
5 October 2017|
AnswerShow all 6 answers
Response from JanWaldorf_MD | Reviewed this property |
No difference
1
Vote
jeanne f
27 July 2015|
Answer
Response from 75070KP68 | Reviewed this property |
Hi - There is an AmTrak station within three miles from the hotel. The hotel shuttle will take you to the AmTrak station (or pick you up). The AmTrak website would have information about rates and schedules. Another... More
0
Votes
Reviewer2900
13 May 2015|
Answer
Response from tutana | Reviewed this property |
I don't know. We only went to the restaurant and that was open until 9 or 10 I think. You should call the hotel and ask them.
0
Votes
Room Tips
"If you're looking for a conference site, this is a great place!"
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"Just don’t bother going to this hotel."
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"Rooms further from the elevators are quieter."
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"Upper floors away from the elevator"
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