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Really like your customer service. Young Lady was so friendly ,will be coming back very soon. Do you have King beds in this hotel, reason being love the location? When will there be another pricing ad you had this past weekMore
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Response from 00esa, Manager at Extended Stay America - Baltimore - BWI Airport - Aero Dr.Responded 3 weeks ago
Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and were impressed with the friendly service provided by our staff. We will be sure to share your compliments with our entire team for a job...More
Not sure why bad reviews .We have stayed here 3x past week due to traveling from Florida storm. My family and us truely have said best one yet!! Great breakfast in morning rooms are updated and clean!! They have many things for kids to do...More
Thank Donna C
Response from 00esa, General Manager at Extended Stay America - Baltimore - BWI Airport - Aero Dr.Responded 15 September 2017
Donna, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. We appreciate your positive...More
Stayed October 24-October 31 at a rate of $60 per night plus tax. Excellent deal with my perks rewards. Room 129 is very noisy near elevator. Management staff very accommodating. They fill in when housekeeping and shuttle staff are not available. Eddie, General Manager, vacuumed...More
Response from 00esa, Manager at Extended Stay America - Baltimore - BWI Airport - Aero Dr.Responded 4 weeks ago
Thank you for choosing our hotel. It’s a pleasure knowing you loved many aspects of your trip, especially our reasonable rates and excellent service. We look forward to welcoming you back soon at Extended Stay America.
Jomar W. Was the desk clerk and he was great he went out of his way to help me with any questions and concerns I had. This was the first time I had stayed at a extended stay America and because of him I will...More
Response from 00esa, Manager at Extended Stay America - Baltimore - BWI Airport - Aero Dr.Responded 20 October 2017
Michael, thanks for including Extended Stay America in your travel plans. We are so happy you had a comfortable stay and that you loved our courteous service. Your comments have been shared with our entire team, especially with Jomar and all of us look forward...More
This room was o.k for the deal I got on it, but really lacking in many ways. It was an efficiency but no cooking utensils or dishes were provided. We had to go to the housekeeping cart just to get a plastic cup. No amenities...More
Response from 00esa, Manager at Extended Stay America - Baltimore - BWI Airport - Aero Dr.Responded 18 October 2017
Thank you for choosing to stay at our hotel. We are pleased to know you had a pleasant visit. However, we apologize for the smoke smell you experienced while being here and regret the inconvenience it caused. We have strict policies where we prohibit smoking...More
US$73 - US$91 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from Manager_0658 | Property representative |
I to apologize you have not received your certificate. I am a new manager to the property and would like to get this resolved for you as soon as possible. If you contact the hotel directly and ask for the General... More
I to apologize you have not received your certificate. I am a new manager to the property and would like to get this resolved for you as soon as possible. If you contact the hotel directly and ask for the General Manager, I will be happy to get your certificate issued.
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"Avoid first floor rooms near front desk and elevator, if you want quiet."