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Metro Points Hotel - Washington North

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Metro Points Hotel - Washington North
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382 Reviews from our TripAdvisor Community

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Showing 310: English reviews
Manchester Township, New Jersey
Reviewed 3 days ago NEW

There was plenty of available parking when we arrived, walking up to the front desk we were greeted by both people at the front desk were very professional and friendly. We decided to have a drink at the bar before dining in their restaurant. Since it was a slow night, the young woman at the bar also was acting as...

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Helpful?
Thank george-n-pam
New Jersey
Reviewed 1 week ago NEW

I only stayed at this hotel for one night but the staff was absolutely fabulous! From check in to check out - top notch! They were extremely quick to address the unfortunate incident of extremely rowdy guests on the floor at unreasonable hours. They have a free shuttle to and from the metro which is so convenient and nice. Don't...

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Helpful?
Thank liss143
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Liss, We were delighted to welcome you and we appreciate your wonderful review! We take pride in offering excellent customer service and we’re thrilled to see that our team was so responsive to your needs. It’s great to hear that our guests are comfortable with us and appreciate the convenience of our location. Thank you again for sharing; come...

Reviewed 1 week ago via mobile

Just driving out of Metro points and totally disappointed with our stay here. Right from the basic services this hotel has very poor management and outdated amenities. Most importantly, do not trust the online reservation system at this hotel as they have some third party website taking care of the reservations which is not even linked to their main system....

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2Thank hussain s
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Hussain, Our team appreciates guest feedback and we thank you for sharing yours. We’re sorry to see that your recent experience with us fell short of your expectations and we appreciate you letting us know where we could do better in the future. We pride ourselves in offering welcoming hospitality and we regret that this was not your impression...

rehoboth, delaware
Reviewed 1 week ago via mobile

I spent some time looking for affordable hotel options in the greater DC area for a one day visit into the city. This was one of very few hotels offering free parking wifi and breakfast! Usually these things are pretty standard hotel things but in DC it seems you get one or another but not all. Rooms are extra spacious...

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Helpful?
Thank delaroma
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Delaroma, We were delighted to have you as our guest and appreciate your thorough review! We strive to offer a great value to our guests and we’re glad to read that you appreciated all the “extras”. We know that staying in the city and paying for parking can add up quickly, so we offer complimentary guest parking and a...

Berkshires, Massachusetts
Reviewed 19 December 2016

We stayed in the hotel on our way to Massachusetts, room was clean , but we try to seat in on table lobby, and they told us we can't, never mind the tables was empty. The general manager KEVIN BEARD coming and told us we can't seat , we need to move to our room because they was waiting for...

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Helpful?
Thank vivike1983
Hotel_Mgr_365, General Manager at Metro Points Hotel - Washington North, responded to this review

Dear Vivike1983, Thank you for staying with us; we appreciate you sharing your review. First off, please allow me to apologize if I came off as unfriendly on our recent interaction. It certainly wasn’t my intention. On the occasion you mentioned, as you noted, we were preparing to receive a large group and had marked off the area as reserved...

Connecticut
Reviewed 13 November 2016 via mobile

We were in town for a Redskins game & booked this hotel for 2 nights because of the low price & it looked nice on the website. Upon arrival, we were pleasantly surprised at how nice it is in the inside & out. The front desk staff were SO polite & professional. Other guests were hanging out in the lobby/bar...

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2Thank Miss_America21
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Miss_America21, It was a pleasure to host you as our guest and we’re delighted that you had such a good time here! Thanks for the great review and recommendation! We pride ourselves on having an amazing team and it’s great to hear that you enjoyed their hospitality. We’re so pleased that you appreciated our spacious and comfortable accommodations and...

Mumbai (Bombay), India
Reviewed 11 November 2016 via mobile

We stayed in this hotel on our way to Washington DC. A very neat and clean hotel. The lobby is a bit cramped but the room was spacious, well appointed with modern amenities. Bed was comfy, TV was working as also the coffee maker . The bathroom nice. Best part is the free buffet breakfast. Plenty of bread, butter, tea...

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Helpful?
Thank Gopal L
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Gopal L., We were delighted to welcome you to our property and we’re thrilled to see that you enjoyed the experience! We pride ourselves on offering clean and comfortable accommodations and friendly customer service at a great rate and we’re pleased to see that your stay offered a great value. Because of our proximity to Washington, DC we offer...

Reviewed 7 November 2016 via mobile

My stay was great. The room was nice with plenty of room. The customer service was exceptional. Plenty of restaurants and stores nearby so I didn't have to travel far. I would recommend this hotel....

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Thank DPeters5589
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear DPeters, We were delighted to welcome you and we thank you for taking the time to share your feedback! We’re thrilled that you enjoyed our clean and comfortable accommodations and our convenient location. We pride ourselves on sincere customer service and we’re so happy to see that you appreciated the welcoming hospitality of our team! We thank you for...

Reviewed 3 November 2016

Clean tidy rooms with a good turn down service. Very comfy bed - we slept extremely well and a good selection of TV channels. The bus service to and from the local train station was very convenient - they forgot about us once, but it wasn't a big deal. Breakfast is OK, it would be great if they had porridge...

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Helpful?
Thank Matt5665
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Matt5665, We were delighted to welcome you and we thank you for sharing your review! We’re thrilled to hear that you enjoyed our clean and comfortable accommodations and got a good night’s sleep. It’s also great to see that you took advantage of our complimentary hot breakfast and our free shuttle service to the Metro. We’re very pleased that...

Reviewed 30 October 2016 via mobile

Overall I wasn't that impress, maybe they had remolding going on. When you walked in the hotel smells really great. Was on the 5th not too much of a view, but it was ok. The ice machine on the 5th floor wasn't working so I had to go a floor lower to get ice lol didn't mind was just inconvenient....

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Thank Travelnaddict F
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Travelnaddict F, We were delighted to host you as our guest and we’re pleased to see that you enjoyed your experience with us! Thank you for sharing your review. We pride ourselves on providing welcoming hospitality and we’re pleased to know that you found our team to be friendly and helpful. We’re thrilled that you enjoyed our complimentary hot...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
The Metro Points Hotel-Washington North, is the ideal full service hotel for individuals or groups looking to visit the Washington, DC Metro area…without having to pay the high rates of Washington, DC. New boutique style public spaces & guest rooms will wow you as you walk in through our front doors. Located about ¼ mile from the New Carrollton METRO station, giving you access to Washington, DC and other DC areas within minutes, without the hassle of the traffic and parking nightmares. Free automobile as well as bus parking on the premises. Our guestrooms at Metro Points Hotel-Washington North feature 32-inch LCD TVs with satellite channels and pay movies, as well as desks with ergonomic chairs. All guest rooms also have safes to accommodate laptops, coffee/tea makers, and wireless high speed internet access is complimentary. The Metro Points Hotel-Washington North is a part of a new development that has a shopping center with a verity of food outlets like IHOP®, Five Guys Burgers®, Starbucks®, and more. Without the worries of high franchise fees from a major hotel chain, the Metro Points Hotel-Washington North is able to offer you low rates and a commitment to focus on the services and quality that you would appreciate. ... more   less 

Additional Information about Metro Points Hotel - Washington North

Address: 8500 Annapolis Road, New Carrollton, MD 20784 (Formerly Four Points by Sheraton New Carrollton)
Region: United States > Maryland > New Carrollton
Price Range: RM325 - RM1,081 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Metro Points Hotel - Washington North 3*
Number of rooms: 197
Reservation Options:
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Also Known As:
Four Points New Carrollton
Sheraton New Carrollton
New Carrollton Sheraton
New Carrollton Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Metro Points Hotel - Washington North staff and other travellers.
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Questions? Get answers from Metro Points Hotel - Washington North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ran away from this hotel....”
 of 5 bubbles 254anar, 27 Oct 2016 | Read review
“Ask for the rooms on the top floors - 8 or 9 or 10”
 of 5 bubbles MArasu2000, 18 Jul 2016 | Read review
“If book online call directly to hotel to get description of room type”
 of 5 bubbles peaceofmind3, 24 Jun 2016 | Read review
“Ask for the 8th floor if reserving King bed”
 of 5 bubbles brokenhearthappy, 23 Jun 2016 | Read review
“Anywhere is fine. I was on the 9th floor and never had to wait more than 30 seconds for an elevator.”
 of 5 bubbles SFMS18D, 4 May 2016 | Read review
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