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Metro Points Hotel - Washington North

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Traveller (169)
Room & Suite (79)
Dining (11)
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Overview
  • Excellent25%
  • Very good38%
  • Average17%
  • Poor8%
  • Terrible12%
Travellers talk about
“washington dc”(18 reviews)
“shuttle service”(21 reviews)
“school trip”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (456)
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All reviewswashington dcshuttle serviceschool tripfront desk staffredskins gamefree shuttlegeneral managerfree breakfasthot breakfastlate at nightbeds were comfortablenoracarrolltonproximity
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181 - 185 of 368 reviews
Reviewed 30 June 2015

Conveniently located just off the interstate, but in a dubious neighborhood. The hotel has a nice fitness center and a great free breakfast (scrambled eggs, sausage, baked goods). Last time I stayed here the restaurant was very limited but has expanded the menu and I...More

3  Thank Anne S
Response from GuestRelationsTeam15, Manager at Metro Points Hotel - Washington NorthResponded 8 July 2015

Dear Annie, Thank you for your candid review. It pleases us greatly to know that you've noticed improvements in the experience. I hope this goes to show that we really do listen to feedback from our guests and our leadership team is always focused on...More

Reviewed 26 June 2015

I had not heard of this hotel before and only remembered seeing the building under another hotel name a few years prior. Visiting family for a special occasion, several of us spent a night at the hotel at our family's suggestion. The lobby greeted us...More

2  Thank AliceH_11
Response from GuestRelationsTeam15, Manager at Metro Points Hotel - Washington NorthResponded 9 July 2015

Dear Alice H., Thank you for such a flattering review. Knowing that you were able to check-in, feel at home, that’s really what it’s all about. Come back again soon to see the additional updates that are planned!

Reviewed 24 June 2015

I arrived around 7pm for check in and found a line of 5 people and only one desk clerk. The lobby was not properly air conditioned and I began to think this was a mistake. About 5 minutes later an additional clerk showed up and...More

1  Thank Pat R
Response from GuestRelationsTeam15, Manager at Metro Points Hotel - Washington NorthResponded 8 July 2015

Dear Pat R., We're delighted to read that you were able to stream the Wold Cup Game without any challenges! We appreciate your comments including that of the bath terry and breakfast. The constructive feedback regarding breakfast is greatly appreciated and will be reviewed with...More

Reviewed 22 June 2015

We stayed at Metro Points during a trip to visit DC. I realized before we left that access to the metro station was going to be very important, but felt comfortable with the hotel's information about their free shuttle service to and from the metro...More

Thank review4u359
Response from GuestRelationsTeam15, Manager at Metro Points Hotel - Washington NorthResponded 8 July 2015

Dear Review4u359, Thank you for your review. We're delighted that you enjoyed your stay with us. We appreciate your feedback on the shuttle service, and understand that working around a schedule is not as convenient as an "on demand" service. As I am sure you...More

Reviewed 18 June 2015 via mobile

Really enjoyed our stay here. The front desk staff were very courteous and helpful. The grill serves an excellent chicken parmigiano that is better than some high class restaurants I've been and morning breakfast too. Also the shower was fantastic! We will be sure do...More

2  Thank Dawn G
Response from GuestRelationsTeam15, Manager at Metro Points Hotel - Washington NorthResponded 20 June 2015

Hi Dawn G, We love the Chicken Parm too, but sometimes it’s hard to choose! Thanks for your flattering review, it means a lot to the team! We hope to welcome you back soon!

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About
Amenities
Top amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$79 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$79 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (169)
Room & Suite (79)
Dining (11)
Questions & Answers
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Cavscountry
9 July 2017|
AnswerShow all 4 answers
Response from Hotel_Mgr_365 | Property representative |
Greetings from New Carrollton! We are located approximately 5 miles from FedEx Field. We love welcoming fans to stay with us before game day and we look forward to seeing you soon! Best regards, Metro Points Hotel
0
Votes
ecreed6
17 February 2017|
AnswerShow all 2 answers
Response from Hotel_Mgr_365 | Property representative |
Greetings, Cynthia! We are looking forward to welcoming you and we appreciate your question. Our check in starts at 3 p.m. and check out is 12 p.m. During the slow season we try to honor requests for early arrivals as... More
0
Votes
Special12k
20 November 2016|
AnswerShow all 4 answers
Response from Hotel_Mgr_365 | Property representative |
Greetings Stuart! We are a short drive from the New Carrollton Metro station, just about 5 minutes away. As some of our past guests have pointed out, we ask that you call from the station so that we can dispatch our... More
0
Votes
Room Tips
"Chose a room at another hotel!"
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"Make sure you ask for clean sheets"
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"The most clean and new they can offer. With a real view."
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"Chosen from 3 they do not have any good rooms."
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