I had a lovely time! The hotel staff were friendly and helpful. My room had been renovated and was very nice-had a mid-century modern feel. I had the double Queen with a city view (the ocean was to the right). The balcony only had a see-through divider to the next room so there was no privacy and could be a break-in opportunity if I didn’t lock my slider. I left some clothing and they directed me to the site to retrieve right away-that’s a great service!!! Thanks for a wonderful week at the beach!!
Our hotel room was disgusting and moms was all over the molding and ceiling. You could see they tried to paint over it. It smelled moldy and terrible. I can’t believe the health department lets them rent rooms like this!!!
I booked this Holiday Inn due to the overall excellent review but I was a bit disappointed with my stay. The room was humid and definitely not as cold as the AC said. It smelled super musty and the bathroom tub was in desperate need of refurbishment. The lobby and elevator area were super small considering the amount of people staying. The pool was nice but super small considering the amount of people as well. Great access to the beach and the staff was nice and helpful but this hotel needs a complete overhaul and updating. It was totally not worth the over $300 we spent for one night. Not to mention there was no free breakfast! I thought that was a guarantee with Holiday Inn!!! Gotta say I am disappointed with the Holiday Inn brand :(
Staff was friendly and accommodating. Building is nice but the room was damp and the air conditioning was hard to control. The bathroom is not properly ventilated and floor was very slippery after showering. Had to use extra towels on the floor.
-Easy to make Reservations and Check-In Service -Clean Rooms -Friendly Staff/House Keeping -Great Service -Family Friendly -A variety of Amenities(Pools/Fitness Room/Kids Activities -Great Location -Lots of Parking available -Beautiful View of the Pool, Beach, and Ocean
Nice employees! Comfortable bed. Super convenient as it’s right on the beach. Easy access to restrooms and umbrella /chair rentals. While clean, everything just needs a facelift. Shower head not great, bath tub needs refacing, towels are smallish . I will say, I think this is better than Fenwick Islander which was more tired and not as convenient... but hey, you’re not in the room much when at the beach!
Horrible service. Foul stench in room, BLACK MOLD over entirety of ceiling, wall, moist couch, soggy roof. Night manager Purnell refunded our week reservation w/ attitude. Zero accommodations. Bad exp
Travelled to Ocean City for our 20th Wedding Anniversary. This is a great hotel! They are extremely attentive to guests requests. I must call out Dawn and team at the front desk. She and I emailed prior to our stay. I requested the room to be decorated for our anniversary. They went above and beyond in making the room look fabulous! The entire facility is in good shape. It is located directly in front of the beach so super easy access. There is a nice outdoor pool with a pool bar as well as an adjacent outdoor bar and restaurant. While it has a small "poolside menu", the food and drinks were great. Some of the best mozzarella sticks I have ever had, honestly. There are outdoor hammocks to relax. As typical with many resorts, people take a lot of chairs by the pool, but that never bothers us. There were ample chairs to go around. My only negative about the pool area is the lack of any umbrellas for shade. It is full sun all day. Not that this is a bad thing, but I like a little shade from time to time. There are umbrellas available for rental on the beach. The crowd at the pool was very nice with mostly families. The pool bar was awesome and the bartenders were great. There is also an Italian restaurant on site for dinner take out of eat-in. The food was good. My kids enjoyed the pizza on a few occassions. Overall, we truly enjoyed our stay and would reccomend this hotel to others!…
I enjoyed my visit the Ocean View was awesome and customer service was excellent especially Michelle she answered all questions with a smile ! Me and my family were very pleased ! I used my gift card at Touch of Italy and the food was very good with large portions !! I will return in future !
I had a sisters long weekend planned from Thursday until Monday morning. Our room was very clean and great staff. Everyone was very helpful. We were very happy and definitely will come back. The room was so comfortable and the view was spectacular. The Touch of Italy italian restaurant in the building was fabulous and staff were very pleasant!