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Our off season stay was pleasant. Check in was quick and easy, but they do have a narrow window for check in of 5 PM to 7 PM. Room was small but very clean. Décor and furniture from 50/60s era. Bathroom was very tiny with...More
We are RCI owners, so this was an exchange for us, into a 1 bedroom unit.
The unit is a 'middle of the road' resort for RCI. The kitchen was well stocked, so you could prepare a meal there if you chose to, or just...More
We own a timeshare at Club Ocean Villas II, and we have had it for more than 20 years. We usually rent it, however, this July, we spent a week in our unit (266). What's good about COV II is its location and amenities. Located...More
Response from Tisha P, Manager at Club Ocean Villas IIResponded 25 July 2017
Please allow me to thank you for being an Timeshare Owner for such a great length of time. You, as all of our owners, are extremely important to us.
I sincerely apologize you were a recipient of such an unpleasant experience with your resort....More
While in a good location, this property shows serious signs of neglect. Our unit was cramped and small with little room to move around.
Many items were in disrepair. One of the dresser drawers wouldn't stay shut while another was hard to open. The closet...More
We attempted to check in last night and called the after hours number as it was 7:05 and the office closed at 7:00. We would have made it of there were any signage directing us to the check in center. The person on the phone,...More