We came in on a Friday afternoon, checked in and asked about our room. We were able to upgrade and have a nicer room! Jessica was helping us at the front desk, didn't even ask us and was able to help. When we come into Ocean City again, we will stay here again!
Greeted pleasantly. Got to our room and, while the view (of the parking garage) wasn't inspirational, we were just a few steps from the FABULOUS sundeck!! Walked through the lovely atrium onto the sundeck and got a drink and sat and looked at the ocean...ahhhhhh! Bed was so comfortable. The suite was just lovely. We hope to return...maybe get an atrium room in the winter!
Visited here as a birthday getaway. Day 1…Check in was pleasant, the building itself is beautiful. After a smooth check in, we get to our room; 507. We swipe the key, open the door and immediately transform to the 50’s 60’s/70’s! Horrible brown carpet! Looked like it was from the 50’s and had never been upgraded. A filthy jacuzzi tub that wasn’t fit for anyone entering until a good bleaching! Dirty looking tiles, old curtains, etc. In the spirit of being thankful, I ignored the ruined tile, the terrible, way too soft bed and loud air conditioning unit. Day 2…We get up to take a shower and 1/4 way through, the shower goes completely cold! Couldn’t finish our showers. I go to call the front desk for maintenance and can’t get an answer. Why? Because the phone in the room had NO dial tone and YES, it was plugged in. I called the hotel from my cell phone, spoke with someone who said maintenance would be up to check it. They NEVER showed so we ended up taking a cold shower…for TWO days! Can’t forget about the room curtains, shower curtains, ants, etc. Not to mention the dingy towels, wash rags, etc. I don’t know what has happened here but this oceanfront “resort” felt nothing short of a 2 star hotel. Positives…GORGEOUS ocean view!…
It was a remarkable experience from checking in all the way to checking out, Wassim at the Reception Desk was very helpful and gave us some nice recommendations for nearby places. room was clean, everything was functioning properly and the a great view of the Ocean.
From the moment we entered the beautiful lobby to check in, Jessica and the front desk staff were amazing. They made us feel right at home and it set the pace for such a beautiful relaxing weekend! The hotel and the rooms were clean and beautifully decorated. The staff throughout the hotel were kind and accommodating. Our Oceanfront room provided the most breathtaking views and was near so many restaurants and stores that we never had to travel far for food or necessities. We have been here several times through the years and we have never been let down. We already can’t wait to go back!
2 day stay was a great stay I will be back to this hotel again. Friendly staff and love all the things they have here to do. Right on the beach short walk to the water itself love the view from the ocean front patio
Enjoyed a great overnight stay at Princess Royale Oceanfront over Labor Day Weekend. From the moment we pulled up to unload the car we were greeted with smiles, helping hands and friendly service. Check-in was equally friendly and fast, despite the busy (full) weekend. Our oceanfront room had a breathtaking view of the entire shoreline -- one of the best views we've seen staying anywhere. The room was recently updated with a kitchenette, sitting room, new flooring, and comfy bed. We did not try the restaurant, but we WILL be back to do that!
Thank you to the Princess Royale for a great weekend! The staff was so fun and friendly and the room was clean and much larger than we expected. It had a beautiful ocean view and the Starbucks in the lobby was a huge plus!! We plan to stay there again on our next trip to Ocean City.
We were greeted with kind friendly staff immediately upon pulling up with the valet and help with our baggage. The young man at the counter was genuinely happy to see us and Sistas. He was also the same person that greeted us early in the morning with the same kind smile and enthusiastic greeting. The maid service were always working hard with a smile, giving us extra towels and offering assistance with anything else needed. Our family all met at the pool at 9 PM. That’s such a great time. The staff was so wonderful allowing full-time till the last minute I’m patiently waiting for the kids to finish playing. The morning staff was bustling with activity. Everyone seem to genuinely love their job and happy to see us and help in any way needed. The rooms are also clean spacious, with everything we needed. My son and wife had a newer room overlooking the beach and sunrise. It was beautiful. Thank you for top-notch service! We will be back again! Alison C…
Perfect location right on the beach. Our room was updated and clean. We had a beautiful view! We did not use room or made service during our stay, so I cannot comment on those amenities. Maybe next time. Grateful to Jessica and Rama who went the extra mile to make our stay exactly what we needed and more! Thank you!