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DoubleTree by Hilton Baltimore North - Pikesville

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DoubleTree by Hilton Baltimore North - Pikesville
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597 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Baltimore North - Pikesville
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Showing 594: English reviews
Houston, United States
Reviewed 4 weeks ago

Enjoyed the Hotel. In room coffee was excellent. Great Bed and furnishings. Restaurant a little pricey. But nice. Overall a above average stay. They made a cold rainy night feel like our port in a storm.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank ralphb506
Pinebluff NC
Reviewed 4 weeks ago via mobile

We stayed here overnight on a trip up to NYC. Very convenient for those driving up 95, easy to get on and off interstate. Staff was friendly. Room was very clean and the bed was comfy. My husband also enjoyed the complimentary cookies.

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Helpful?
Thank AutumnFoskey
Chicago, Illinois
Reviewed 4 weeks ago

Staff demonstrate lack of care for customer satisfaction and behave inconvenienced when customers request assistance. For example. It took 30 min. for a duplicate key. At check-in, front desk acted like she hated her job. No smile, no emotion and she just went through the notions of checking you in.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank M7810CPfrankc
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Baltimore North - Pikesville, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give...

Rochester, United States
Reviewed 4 weeks ago

Had a pleasant stay as an HHonors member with no problems related to my hotel room...except the restaurant. The staff, as others have attested, were disinterested or non-attentive, especially during breakfast. One waitress was awesome though, so I'll ask for her again next time! Other than that it is a standard DoubleTree experience - the lobby looks and feels a...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank chrismD9876MA
Derby, New York
Reviewed 4 weeks ago

For the amount of money I paid for a room I would have expected better. 4 night stay, one day there was no housekeeping had to go to front desk for fresh towels. the trash cans in the rooms are a joke. I can't believe a corporation would consider them acceptable. Checking in took 15 minutes because the clerk had...

Review collected in partnership with DoubleTree by Hilton
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1Thank Thomas T
Wadsworth, Ohio
Reviewed 5 weeks ago

Overall the hotel was average with standard amenities and pretty good service. Some of the soda machines were not working and would take your money when used. The restaurant was pricey as expected. Staff seemed friendly but I have encountered better.

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Helpful?
Thank kegriffin6
Rakeem B, Front Office Manager at DoubleTree by Hilton Baltimore North - Pikesville, responded to this review

Thank you for your feedback @kegriffin6. We do take your concerns serious and are working on better strategies to have enhance our service here. Thank you again for the feedback and we look forward to seeing you again. Warmest Regards,

Dallas, Texas
Reviewed 5 weeks ago

I stayed at this hotel 1/10-1/12, first time at this location. I forgot a razor and deodorant. I saw the "Make it Right" notice in my room, so I called down to the front desk. They did have these options. Not only were the items waiting for me at the front desk, but they actually provided two razors, which I...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Katrina C
Rakeem B, Front Office Manager at DoubleTree by Hilton Baltimore North - Pikesville, responded to this review

@Katrina C Thank you so much for the feedback. We do our best to make sure we are attentive and sensitive to the needs of our guests. I'm happy to hear that we had the opportunity to "Make It Right" for you and exceeded your expectations. Please come and see us again I the near future. With Hospitality,

New York, United States
Reviewed 5 weeks ago

I came to this hotel as part of a wedding, where all the guests for the wedding stayed. The room was very nice, but the staff was not. They had attitude. We were there the coldest weekend of the season, and between the 40+ guests, only 2 had cars. We planned on relying on the shuttle the hotel supplies. But...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank elliotw326
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Baltimore North - Pikesville, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience...

Hagerstown, Maryland
Reviewed 5 weeks ago

On Jan 7th my Chapter of Phi Beta Sigma Fraternity, Inc. Nu Sigma Sigma Alumni Chapter held our 10th Anniversary Gala and the service we received was outstanding. The front desk staff were very friendly and professional. The management that night made sure our event went off well. The food was great. The manager who set our event up was...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank O1983ESkevinp
Rakeem B, Front Office Manager at DoubleTree by Hilton Baltimore North - Pikesville, responded to this review

Thank your for the wonderful feedback @O1983ESkevinp. It was most certainly our pleasure to serve you and your Fraternity. It is our goal to make each experience a memorable one and we are elated we could do that for each of you. When booking your next event please keep us in mind. Warmest Regards,

Reviewed 15 January 2017

The staff was very friendly and helpful. They tried to accommodate our needs and made exceptions when applicable. The wait staff was good but the meals were expensive. Dinner was expensive and not tasty. Breakfast was ok.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jeromew350
Rakeem B, Front Office Manager at DoubleTree by Hilton Baltimore North - Pikesville, responded to this review

Thank you @jeromew350 for the positive feedback and for recommending us to the TripAdvisor Community. Should you come to our beautiful city again please come back and visit with us. It will be our pleasure to serve you again and make another stay memorable. With Service,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
DoubleTree by Hilton Baltimore North - Pikesville is a full-service hotel north of Baltimore. The hotel features stylish and comfy guest rooms, deluxe amenities such as complimentary WiFi, and event space perfect for weddings or corporate functions. Whether staying for business or leisure, you'll enjoy all of the perks provided at this hotel in Pikesville, MD. ... more   less 

Additional Information about DoubleTree by Hilton Baltimore North - Pikesville

Address: 1726 Reisterstown Road, Pikesville, MD 21208 (Formerly Hilton Pikesville)
Region: United States > Maryland > Pikesville
Price Range: RM512 - RM798 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Baltimore North - Pikesville 3*
Number of rooms: 171
Reservation Options:
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Also Known As:
Hilton Pikesville Hotel Pikesville
Pikesville Hilton Hotel
Hilton Hotel Pikesville
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Baltimore North - Pikesville staff and other travellers.
4 questions
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Brooklyn, New York
11 months ago
Indiana
over a year ago
Jersey City, New Jersey

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Questions? Get answers from DoubleTree by Hilton Baltimore North - Pikesville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The further you have to walk, the quieter the rooms.”
 of 5 bubbles SheldonR394, 13 Feb 2017 | Read review
“Request even number room facing back”
 of 5 bubbles glenside, 5 Dec 2016 | Read review
“High Floor, Even Numbers, Farthest away from the elevators and the #20 room on each floor work best.”
 of 5 bubbles AlbertS572, 27 Aug 2016 | Read review
“don't stay here unless you like hotel staff treating you like a second class citizen”
 of 5 bubbles nadaz_13, 11 Aug 2016 | Read review
“ask for room away from highway”
 of 5 bubbles hermsherm, 4 Aug 2016 | Read review
5 of 5