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Extended Stay America - Washington, D.C. - Rockville

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Traveller (7)
Room & Suite (27)
Dining (1)
Overview
  • Excellent29%
  • Very good16%
  • Average15%
  • Poor16%
  • Terrible24%
29 May 2018
“The Good...and the Bad”
5 Feb 2018
“It served its purpose for the price.”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2 Star accommodation
All hotel details
Additional information
Offers from Extended Stay America - Washington, D.C. - Rockville
Special Offer: Save up to 10% TODAY!
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Offers from Extended Stay America - Washington, D.C. - Rockville
Special Offer: Save up to 10% TODAY!
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (86)
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1 - 5 of 84 reviews
Reviewed yesterday

We had a reservation but arrived at 4 pm and the room was not ready. We had to ask several times before they let us use the bathroom in the Lobby since our room was not ready. It was locked and they said it was...More

Thank lilesforperu
Hotel's Favourite
Reviewed 4 March 2018 via mobile

Nice, clean hotel. Spacious room with stocked kitchenette. Curtis was great at the front desk, very helpful completing check in and amenities. Grab and go breakfast included and pet friendly. I would stay again.More

Thank K C
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - RockvilleResponded 5 March 2018

Thank you for the five-star review of Extended Stay America. We are delighted to know how much you and your family enjoyed your stay and the excellent service provided by our staff. We will share your compliments with our entire team, especially with Curtis. Thanks...More

Reviewed 3 weeks ago

This is my first and last time staying at an Extended Stay America. I was stunned to learn the rate did not include housekeeping until the 7th day. In addtion to that insult, the internet connection was lousy and the TV did not work half...More

1  Thank Steve B
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - RockvilleResponded 3 weeks ago

Steve, thank you for staying with us. We apologize for the inconvenience you had due to our hotel policy and for not meeting some of your exceptions. Please know, our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we...More

Reviewed 3 weeks ago via mobile

This hotel claims "free continental breakfast", but it is only packets of instant oatmeal. Claim "free wi-fi" but it boots you off every 20 minutes unless you buy their premium wifi. There is NOTHING in these room, not even a pen. I had to go...More

2  Thank Miranda S
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - RockvilleResponded 3 weeks ago

Miranda, we are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to...More

Reviewed 12 June 2018

First stayed in May at the Research Blvd property. Difficult to get into hotel with luggage cart as doors are single (not double) and are not automatic. Travelocity and Extended Stay computers didn't talk with each other so spent 45 minutes working on my reservation....More

Thank Thursdays C
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - RockvilleResponded 13 June 2018

Thank you for staying at our hotel. We sincerely apologize for the maintenance issues you experienced during your stay. This is certainly not acceptable and will be working with our concerned department heads to see where we fell short and to ensure it does not...More

View more reviews
About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Breakfast included
Self-Serve Laundry
Laundry Service
Room amenities
Microwave
Details
Price range
US$90 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$90 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Suites
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Traveller (7)
Room & Suite (27)
Dining (1)
Questions & Answers
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Room Tips
"For the best room, choose another hotel."
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"Choose a different hotel or stay here as an informed customer."
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"2nd floor has been nice"
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"Good staff."
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