We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

BEST WESTERN Plus Rockville Hotel & Suites

Show Prices
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
BEST WESTERN Plus Rockville Hotel & Suites
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

880 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for BEST WESTERN Plus Rockville Hotel & Suites
See the most recent reviews
Showing 852: English reviews
Eastpointe, Michigan
Reviewed 27 May 2015

My husband and I stayed at this location May 14th-17th. The location of the hotel was perfect, right off the freeway! The hotel itself wasn't bad or great, is was ok. It was clean, the rooms were a good size, but customer service was limited. I never stayed at a hotel were the employees didn't know anything about the area,...

 Report
Helpful?
Thank Jessica H
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for taking the time to post your feedback, and we apologize for your recent experience with a new staff member. We take pride in our offerings and ability to go above and beyond for our guests. We are in the process of reviewing our local knowledge data for new employees and that should not be a problem next...

Reviewed 26 May 2015

We recently stayed in this hotel for a youth sports tournament. We were traveling with a group, and had reserved a room for 2 nights. When we arrived late Saturday evening, I was pleasantly surprised by how quickly we were checked in and the quality of the room. The lobby was also big and comfortable enough to sit and visit...

 Report
Helpful?
1Thank Beth A
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for taking a moment to post your review. I am sorry that you had a less than adequate experience with a staff member. We take pride in our training and will look into the possible causes for your experience as described. and can assure you that your next visit will be much better. Thanks again and we look...

Henderson, United States
Reviewed 24 May 2015

room 204 was very bad.New room was fine.food was good and service was very good.There were many buses arriving late at night with young students who were very noisy.If i went to this area again I would search for a hotel which is newer and not a stop for four buses very night.

Review collected in partnership with Best Western
 Report
Helpful?
1Thank Donald O
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for posting your review, we'll look into the room's condition to determine the proper action steps. As far as buses go, the area is a destination for student tour groups and sports groups at this time of the year so 90% of the area's hotels will have students and buses. The only hotels that might not have student...

Washington DC
Reviewed 20 May 2015

I stay here often for a day or two, well over a dozen times a year. I am a Diamond card Best Western blah blah -- they couldn't care less. No upgrades (from a double to a king when my husband decided to join me for one of the nights), not even to move to a room where everything worked...

 Report
Helpful?
1Thank Love2TravelDC
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for being a loyal customer despite the challenges you've experienced in the past. We really try hard to make a guest's stay pleasant and rewarding in every way and it shows in all the great reviews we get on a consistent basis. Now and then, we drop the ball and nature does her share in the...

Hollywood, Florida
Reviewed 13 May 2015

This hotel was the nicest BW property we've ever stayed at. Beautiful spacious lobby, very large, well-appointed room with comfortable king bed, desk with chair and very large arm chair with hassock. Large clean bathroom had great shower. Staff was friendly, courteous, and helpful. Shuttle to Metro available hourly. Breakfast fine; could have used more variety, but perfectly acceptable.

Review collected in partnership with Best Western
 Report
Helpful?
Thank SUSAN G
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for taking the time to post your review, we appreciate your feedback and it really helps our future guests who take in the whole picture on the reviews. We look forward to your next visit and wish you safe travels.

Laporte, Pennsylvania
Reviewed 11 May 2015

This Best Western Plus is a good value for the money. The room was clean and the breakfast provided excellent. I found the bathroom to be a bit small to get around in. The front desk staff was helpful when needed. The reservation person accommodated my request for a quiet room. There was some mold in the caulking in the...

Review collected in partnership with Best Western
 Report
Helpful?
Thank 932ellens
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for taking the time to provide an objective and sound review of our property. I am sure that it will go a long way in helping potential visitors realize the value in our offerings.

Boston, Massachusetts
Reviewed 10 May 2015

Noisy if you are placed next to giant A/C, tired/old/not really kept up, hot breakfast but low quality, mattresses never turned so must be old and are therefore slanting towards where everyone sits down so had a terrible sleep.

Review collected in partnership with Best Western
 Report
Helpful?
Thank RoadWarriorXYZ
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Hmmmm - really interesting review.... but it sounds like they're writing about an entirely different property; competitors are sneaky at times! Tisk tisk.

harper woods, United States
Reviewed 9 May 2015

Excellent experience, great service great location wonderful bed, Would stay here again and would recommend Best Western Plus all over the world. Don't need a fancy hotel when a reasonably priced hotel gives you the same value.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Gerold M
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much! I couldn't have put it better myself and we look forward to your return visit.

Milwaukee
Reviewed 8 May 2015 via mobile

Stayed on a short road trip to Washing DC, conveniently located with access to the highway, the room was spacious & bright, we arrived just prior to the check in and checked in without any issues, we had species that we wanted then room to be further from the elevator but were given a room right next to it on...

 Report
Helpful?
Thank Fahnan F
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for your helpful feedback, we'll look into the unaccommodating situation as that is not our methods - normally. There are a few times during the year when the hotel is really full especially summer but we always try to be accommodating. Hope to see you soon...

delaware
Reviewed 7 May 2015 via mobile

I decided to take my kids ( ages 10 $13) to DC to see the sights..hotels in any condition near the national mall were ridiculous in price. I found this online for $129 ( before tax/fees) a night , about 13 miles from the national mall and a ten min drive to the metro. Here is the perk there is...

 Report
Helpful?
1Thank kids9778
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for this review, I am sure that it will be helpful to displace those reviewer comments that say "drove for hours to find a restaurant" or that there is nothing nearby... See you soon!

159 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (94)
Viewed
Bathroom (4)
Viewed
Dining (10)
Viewed
Hotel & Grounds (16)
Viewed
Business Centre/Function Rooms (5)
Viewed
Room/Suite (27)
Viewed
Pool/Beach Area (1)
Viewed
Other (31)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (65)
Viewed
Hotel & Grounds (8)
Viewed
Room/Suite (16)
Viewed
Pool/Beach Area (2)
Viewed
Dining (1)
Viewed
Business Centre/Function Rooms (6)
Viewed
Bathroom (1)
Viewed
Other (31)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Rockville hotels
2.3 km away
Cambria hotel & suites Rockville
5.6 km away
EVEN Hotel Rockville
EVEN Hotel Rockville
#6 of 15 in Rockville
304 reviews
2.2 km away
Radisson Hotel Washington D.C. - Rockville
Show Prices
Show Prices
Show Prices
1.8 km away
Homewood Suites Rockville - Gaithersburg
2.1 km away
Sleep Inn Shady Grove
Sleep Inn Shady Grove
#7 of 15 in Rockville
244 reviews
1.7 km away
Hilton Garden Inn Rockville - Gaithersburg
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Breakfast included
  • Conference Facilities
Official Description (provided by the hotel)
When visiting the greater Washington DC area, stay at the BEST WESTERN PLUS Rockville Hotel & Suites. With 164 non-smoking guest rooms and suites, FREE parking, FREE breakfast and FREE Wi-Fi, you'll be hard pressed to find a better deal. Our prime location is convenient for work and play in Rockville Maryland and is just 12 miles north of the greater Washington DC area and directly off I-270 also known as Maryland's Technology Corridor. Our hotel is near historical sites, lovely parks, major corporations, government agencies and family attractions. Family, business, kid and pet friendly accommodations to suit your needs for a comfortable and relaxing stay... Traveling with an RV - no worries - bring it and park for the night or the weekend, there is plenty of space. ... more   less 

Additional Information about BEST WESTERN Plus Rockville Hotel & Suites

Address: 1251 W Montgomery Ave, Route 28, Rockville, MD 20850-3133
Region: United States > Maryland > Rockville
Price Range: RM453 - RM801 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Plus Rockville Hotel & Suites 3*
Number of rooms: 164
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Orbitz, Best Western, Hotels.com, Priceline, Travelocity, Cancelon, getaroom.com and HotelQuickly so you can book your BEST WESTERN Plus Rockville Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Rockville Hotel Rockville
Best Western Plus Rockville Hotel And Suites
Best Western Rockville Hotel
Rockville Best Western
Hotel Style:
#2 Green Hotel in Rockville
#6 Romantic Hotel in Rockville
#6 Business Hotel in Rockville
#6 Family Hotel in Rockville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Plus Rockville Hotel & Suites staff and other travellers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from BEST WESTERN Plus Rockville Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose another hotel”
707suzanner, 19 Apr 2017 | Read review
“Don't use the safe unless you want to have the charge added on. There are no warnings of this until you leave.”
ElaineandJoesTravels, 12 Apr 2017 | Read review
“Ask desk to put you in a north facing room. Quiet and back to a parking lot.”
212claudineb, 8 Apr 2017 | Read review
“Given the proximity of the road I'd be surprised if any of the rooms give a good night's sleep.”
659DavidP659, 8 Apr 2017 | Read review
“very noisy”
, 14 Feb 2017 | Read review
5 of 5