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Red Roof PLUS+ Washington DC-Rockville

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Red Roof PLUS+ Washington DC-Rockville
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233 Reviews from our TripAdvisor Community

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Showing 229: English reviews
Gaithersburg, Maryland
Reviewed 1 week ago NEW

I stayed at the Rockville location and my check-in was very nice. The front desk attendant (Noel) was very helpful and pleasant. I was booking on a special and the site would not allow me to book according to the advertisement. When I got in the room it was not cleaned prior to my entry. I cleaned it myself, without...

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Helpful?
Thank knwill510
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Good afternoon knwill, It's disappointing for us to hear of any issue where a guest is disappointed with their stay. I apologize for your experience. I will assure you this is not a typical experience and I apologize again. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. I am sorry...

Schellsburg, Pennsylvania
Reviewed 1 week ago NEW

Average place. Price was reasonable. We had king size bed. Room was nice and clean. No continental breakfast. Ate breakfast down the road at Panera Bread which has very good oatmeal. We never ate there before..

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Helpful?
Thank Susan D
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Good afternoon Susan D, Thank you for providing feedback regarding your recent stay. I was pleased to hear that your room was nice and clean and at a reasonable price. Thank you again for sharing your experience. We do hope to see you again if your travels return you to the Rockville area. Sincerely, Bill D.

Brooklyn
Reviewed 1 week ago

All was well with room. Gave us a stack of extra towels. Minor set-back upon check-out. Our 3 free nights were not on receipt. Took a bit to fix it, but all OK. We have been staying at this location for many years on our trip to that area. Updated rooms are nice. Safe location. Fine restaurants in the area....

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Helpful?
1Thank Larry B
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Good afternoon Larry B., Thank you for providing feedback regarding your recent stay. We're pleased to know you enjoyed your stay. We want to provide a clean, well maintained hotel that provides great service. Thank you for allowing us to resolve the billing issue you noted. We appreciate you taking the time to share your experience. We do hope to...

University Heights, Ohio
Reviewed 3 weeks ago

The Red Roof Plus Washington DC-Rockville was a terrific place to spend the night after a long day of travel, particularly for the price point. It is also convenient. While not located directly off of 270, the hotel was easy to find in the dark and was only a short distance from the freeway. Getting back to the interstate was...

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Helpful?
1Thank JasonC12
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Dear Jason C., I appreciate your comments regarding your recent stay with us. Thanks for pointing out that we are easily accessible to both Interstate 270 and the Metro. You are a valued guest and it is our pleasure to provide you with a clean comfortable room while you enjoy your stay in the D.C. area. I will make sure...

Philadelphia, Pennsylvania
Reviewed 3 weeks ago

Stayed at this location for a soccer tournament so we had no choice in where we stayed. We are accustomed to staying in 2-3 star hotels to keep price in check, however, this hotel was by far the worst I've stayed. Upon check in, I was immediately concerned with how unsafe the hotel appeared. When we got to our room,...

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Helpful?
Thank thereidcrew1
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Dear Thereidcrew, It's disappointing for us to hear of any issue where a guest is disappointed with their stay. I apologize for your experience. I will assure you this is not a typical experience and I apologize again. Thanks for providing us with your feedback. Best regards, Bill D.

Reviewed 4 weeks ago

I'm a local small business owner. This is my second stay at this location. I came back for the convenience and reliable cleanliness. Very nice, friendly staff. I'll certainly be a regular here when I need a place to stay.

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Helpful?
Thank Bubba P
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Hi Bubba P, Thank you for staying with us and sharing your experience. You are a valued guest and it is our pleasure to provide you with a clean comfortable room while you enjoy your time in Rockville. I will make sure to share your comments with our staff. We look forward to seeing you on your next trip to...

Baltimore
Reviewed 27 October 2016

The front desk staff was very friendly and professional. When I entered the lobby to check in, I overheard them trying to resolve a guest's issue. They were exhausting all possibilities to make sure the guest was happy. The property is undergoing renovations and they have done a great job with the rooms, but the grounds and exteriors of buildings...

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Helpful?
Thank Olynn99
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Dear Olynn99, Thank you for providing feedback on your recent stay with us. We want to provide a clean, well maintained hotel with great service. Thank you for your comments about our front desk staff. As you could see we are working to make improvements to the exterior of the hotel. It was nice of you to point out our...

Orlando, Florida
Reviewed 25 October 2016 via mobile

Easy to find, we pulled in late and had a room in less than 5 min. The front desk was kind both in meeting and in the morning. We felt like we were in a higher class hotel. It was clean and well presented. Very comfortable.

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Helpful?
Thank JasBarone
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Dear JasBarone, I appreciate your comments regarding your recent stay with us. We always enjoy hearing about the positive experiences our guests have at our hotel. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve...

Pikesville, Maryland
Reviewed 29 September 2016

The desk clerks were friendly but the problem was the first room I was assign. I couldn't get into it without a struggle. I literally had use my body weight in order to open the door. When I brought this to the attention of the clerk he came to see if he could open it and he couldn't without force...

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Helpful?
Thank Reba D
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Good morning Reba, Thank you so much for choosing to stay with us. We appreciate you taking the time to give us valuable feedback on your recent stay. I am sorry that your stay did not meet your expectations. Please accept our sincerest apologies. Thank you for letting us know about the problem with your door. I was glad to...

Silver Spring
Reviewed 23 September 2016

It was a last minute decision to stay at the Red Roof Plus. So I was glad I could get a room at a reasonable price at a good location close to the subway. The room was basic with two double beds; A/C, cable; free wifi; bathroom with tub, shower and hot water; and towels and wash cloths. No coffee...

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Helpful?
Thank Juana G
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Hello Juana, Thank you for providing feedback regarding your recent stay with us. We're very pleased to know you enjoyed your stay. We want to provide a clean, well maintained hotel that provides great service. I am sorry that we don't have an elevator in the hotel. We appreciate you taking the time to share your experience. We do hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof PLUS+ Washington DC-Rockville

Address: 16001 Shady Grove Rd, Rockville, MD 20850-4010
Region: United States > Maryland > Rockville
Price Range: RM315 - RM554 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ Washington DC-Rockville 2.5*
Number of rooms: 188
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Also Known As:
Red Roof Hotel Rockville
Red Roof Inn Rockville
Rockville Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Rockville
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof PLUS+ Washington DC-Rockville staff and other travellers.
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Questions? Get answers from Red Roof PLUS+ Washington DC-Rockville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the front side”
 of 5 bubbles knwill510, 3 Dec 2016 | Read review
“Request a room closer to the office. If near the office, the front desk staff can actually witness what is going on.”
 of 5 bubbles Olynn99, 27 Oct 2016 | Read review
“Ask for Premium Rooms”
 of 5 bubbles 870assemm, 22 Aug 2016 | Read review
“The place is overall very quiet, surrounded by trees. As a medical tourist, I was given a ground floor room with handicap parking.”
 of 5 bubbles skiffb2016, 18 Jul 2016 | Read review
“Lower level king rooms are nice and come with a refrigerator.”
 of 5 bubbles scooie, 3 Jun 2016 | Read review
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