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Red Roof PLUS+ Washington DC-Rockville

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Red Roof PLUS+ Washington DC-Rockville
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240 Reviews from our TripAdvisor Community

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Showing 236: English reviews
Start your review of Red Roof PLUS+ Washington DC-Rockville
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Reviewed 2 days ago NEWvia mobile

This place is so nice. Very clean room. Front desk personal is very helpful is got plenty parking I will continue staying there for all my business purposes it is close to metro station and really gast access to main highway I270

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Helpful?
Thank Jose M
Silver Spring, Maryland
Reviewed 3 days ago NEW

I thought this was an inexpensive, high quality establishment because of the location, I was so wrong. The room was exactly what the price of the stay, cheap and inexpensive. First, my T.V. remote didnt work and after finally getting thru to the front desk, someone came and fixed it. That alone was an hour. Second, the noise level of...

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Helpful?
Thank wad919
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Good afternoon Wad919, It's disappointing for us as well to hear of any issue where a guest is disappointed with their stay. I do apologize for your experience. I would like to let you know that we have contracted outside security service to help eliminate any problems. I will assure you that this is not a typical experience and I...

Grand Rapids
Reviewed 2 weeks ago via mobile

Staff very nice. Access to rail, not too bad. Had to drive and park. Shady people staying(living?) @Red Roof. Say a guy on ground in parking lot, another guy standing next to him--telling him to 'get up.' Pick-up truck running in parking lot constantly. Let front desk know, I'm person--said they had been 'trying to catch that guy.' Lots of...

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Helpful?
Thank danettesherman
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Good morning, Thank you for taking the time to complete our survey, I appreciate your comments regarding your recent stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. We do apologize for any inconvenience you experienced from other guests during your stay. We appreciate your concerns and we encourage all...

Chester, NJ
Reviewed 24 February 2017

I must admit, I don't usually stay at properties that have their doors open to an "exterior corridor." I was VERY nervous when I arrived. The check-in was pleasant, fast, and painless. The staff at the hotel were courteous and efficient. When I went to my room, I noticed several shady looking guys hanging out in door frames in the...

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Helpful?
Thank Carmen M
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Hello, Thank you very much for your extensive feedback regarding your recent stay. We want to provide a clean, well maintained hotel that provides great service at a reasonable price. Thank you again for taking the time to share your experience. We do hope to see you again if your travels return you to Rockville. Best regards, Bill D. General...

Cape Cod, Massachusetts
Reviewed 31 January 2017

This hotel is about a mile from the Shady Grove Metro station, so it can be a good base for visiting the area. If you can get a room for $100 or less, it is a great deal. If you pay more than that, it becomes less of a deal since breakfast is not included (not available) and it is...

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Helpful?
Thank BostonNix
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Good afternoon BostonNix, Thank you so much for choosing to stay with us and sharing your comments with us. We appreciate your pointing out the many different aspects of your stay. We want to provide a clean, well maintained hotel that provides great service. We appreciate you taking the time to share your experience with us as well as other...

Montgomery Village, Maryland
Reviewed 28 January 2017 via mobile

This is a very quiet place to stay and staff is helpful and welcoming when checkin in. Would stay here again best expierence ever. The only thing not so great is the initial smell when walking in they really need To put air freshners in each room. And well check out is at 11am but you can call if u...

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Helpful?
Thank Mglopez1971
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Hello, I appreciate your comments regarding your recent stay with us. We always enjoy hearing about the positive experiences our guests have at our hotels. I am sorry about the initial smell of the room and we will be checking into the situation. I will make sure to share your comments with the rest of our team. Positive guest feedback,...

Reviewed 27 January 2017 via mobile

Really nice place to spend the night ,. When I'm in the area this is my favorite place. Very clean, this place have a really nice people special Claudia one of the manager there .100% recommend always enjoy it here

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Helpful?
Thank luis o
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Hello, Thank you for providing feedback regarding your recent stay. We're very pleased to know that you enjoyed your stay. We want to provide a clean, well maintained hotel that provides great service. We also appreciate your comments about Claudia and will make sure to pass them along to her. We do hope to see you again when your travels...

Gaithersburg, Maryland
Reviewed 4 December 2016

I stayed at the Rockville location and my check-in was very nice. The front desk attendant (Noel) was very helpful and pleasant. I was booking on a special and the site would not allow me to book according to the advertisement. When I got in the room it was not cleaned prior to my entry. I cleaned it myself, without...

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Helpful?
Thank knwill510
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Good afternoon knwill, It's disappointing for us to hear of any issue where a guest is disappointed with their stay. I apologize for your experience. I will assure you this is not a typical experience and I apologize again. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. I am sorry...

Schellsburg, Pennsylvania
Reviewed 3 December 2016

Average place. Price was reasonable. We had king size bed. Room was nice and clean. No continental breakfast. Ate breakfast down the road at Panera Bread which has very good oatmeal. We never ate there before..

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Helpful?
Thank Susan D
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Good afternoon Susan D, Thank you for providing feedback regarding your recent stay. I was pleased to hear that your room was nice and clean and at a reasonable price. Thank you again for sharing your experience. We do hope to see you again if your travels return you to the Rockville area. Sincerely, Bill D.

Brooklyn
Reviewed 2 December 2016

All was well with room. Gave us a stack of extra towels. Minor set-back upon check-out. Our 3 free nights were not on receipt. Took a bit to fix it, but all OK. We have been staying at this location for many years on our trip to that area. Updated rooms are nice. Safe location. Fine restaurants in the area....

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Helpful?
1Thank Larry B
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Good afternoon Larry B., Thank you for providing feedback regarding your recent stay. We're pleased to know you enjoyed your stay. We want to provide a clean, well maintained hotel that provides great service. Thank you for allowing us to resolve the billing issue you noted. We appreciate you taking the time to share your experience. We do hope to...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof PLUS+ Washington DC-Rockville

Address: 16001 Shady Grove Road, Rockville, MD 20850
Region: United States > Maryland > Rockville
Price Range: RM339 - RM563 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ Washington DC-Rockville 2.5*
Number of rooms: 188
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Also Known As:
Red Roof Hotel Rockville
Red Roof Inn Rockville
Rockville Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Rockville
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof PLUS+ Washington DC-Rockville staff and other travellers.
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Questions? Get answers from Red Roof PLUS+ Washington DC-Rockville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the front side”
knwill510, 3 Dec 2016 | Read review
“Request a room closer to the office. If near the office, the front desk staff can actually witness what is going on.”
Olynn99, 27 Oct 2016 | Read review
“Ask for Premium Rooms”
870assemm, 22 Aug 2016 | Read review
“The place is overall very quiet, surrounded by trees. As a medical tourist, I was given a ground floor room with handicap parking.”
skiffb2016, 18 Jul 2016 | Read review
“Lower level king rooms are nice and come with a refrigerator.”
scooie, 3 Jun 2016 | Read review
5 of 5