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Red Roof PLUS+ Washington DC-Rockville

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Red Roof PLUS+ Washington DC-Rockville
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237 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof PLUS+ Washington DC-Rockville
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Showing 233: English reviews
Waldorf
Reviewed 12 June 2016 via mobile

My stay was interesting to say the least. The hotel is located in a safe area (I actually work in the area). However, so much of safety is about perception, rather then being grounded in reality. I checked in and there was an armed guard which lead me to think that either the hotel has experienced situations that justify the...

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Helpful?
Thank lrcurtis
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Hello, It's disappointing for us to hear of any issue where a guest is disappointed with their stay. I am sorry that you didn't feel comfortable while at the hotel. On the nights that we do have an outside security onsite it is actually to provide for a safe environment for guests. We require them to be in uniform but...

Norridge, Illinois
Reviewed 10 June 2016 via mobile

I swore off staying at red roof in 2009 due to terrible accommodations and service but was stuck this past week! I was stunned at the room quality and decor. Either red roof has gotten their act together or I hit their best facility. The parking lot facing rooms exterior was clean and well kept .... Not so much with...

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Helpful?
Thank Bill L
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Hello, Thank you for providing feedback regarding your current stay. We're very pleased to know that you enjoyed your stay and the comments about the improvements from your previous stay. We want to provide a clean, well maintained hotel that provides good service. We appreciate you taking the time to share your experience. We do hope to see you when...

Irwin
Reviewed 9 June 2016

Kelli The women who helped me book my reservation was outstanding. she was understanding and helpful. She went out of her way to make my stay pleasant. She is a true credit to the hotel. It is because of her that the next time I need a place to stay in the area I am going to the Red Roof...

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Helpful?
Thank Renee M
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you for staying with us and sharing your experience. You are a valued guest and it is our pleasure to provide you with a clean comfortable room while you stay with us. I did share your comments with Kellie and it brought a big smile to her face. Thank you for your business and we hope to see you...

Rockville, Maryland
Reviewed 3 June 2016

I've been staying at RedRoof in Rockville, Maryland over the past six months for work. Aside from the hotel's excellent wireless Internet and other great features, Kellie at the front desk has been an absolute pleasure to talk to and get to know. She always greets me with a smile and we pick up the conversation right where we left...

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Helpful?
Thank scooie
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Hello, Thank you very much for providing feedback on your recent stay. It was good to hear that our recent WiFi upgrade is being effective for our guests. It was nice to hear about your experience with Kellie. I have shared your comments with her which brought a big smile to her face. We want to provide a clean, well...

northeast US
Reviewed 14 May 2016

I'd give a 2 1/2 if we could. I've used mostly a quick stay after a long day in the DC area and too tired to drive home and needed a few hours sleep, or to meet friends coming from different directions for takeout and socializing (hockey mom here with friends all over the place) due to it's very easy...

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1Thank eastcoastgirlforever
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Hello, Thank you for staying with us and sharing your experience. You are a valued guest and it is our pleasure to provide you with a clean comfortable room. Thanks for mentioning that our location is an easy on and off Interstate 270. We're also located about a mile from the Shady Grove Metro Station on the Red Line. I...

Washington DC, District of Columbia
Reviewed 26 April 2016 via mobile

Rooms were ok, but I did not have wifi internet as the website was claiming. As adised by frontdesk I had to call to a third party in order to fix the connection, only to find out that I need to stand close to the wall to get wifi connection.

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Helpful?
1Thank Rob112002
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Hi Rob, Thank you for staying with us and sharing your experience. You are a valued guest and it is our pleasure to provide you with a clean and comfortable room. I do apologize for your experience with the WiFi. I do want you to know that we are aware of the problem and have planned and scheduled an upgrade...

Reviewed 17 April 2016

Quiet, safe neighborhood with restaurants within easy walking distance. MetroBus and Metrorail transportation easily accessed and convenient. Front desk staff friendly and helpful, Kellie is a new friend and the General Manager, Bill was very professional and provided personal service. Beds were wonderful! Would definitely recommend and would return in the future.

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Helpful?
Thank Pam D
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Dear Pam, I appreciate your comments regarding your recent stay with us at Rockville. We always enjoy hearing about the positive experiences of our guests. Kellie and I would both like to thank you for the nice comments. It really was a pleasure getting to know you while you were staying with us. Positive guest feedback, like yours, is always...

Abu Dhabi, United Arab Emirates
Reviewed 12 April 2016

Service and cleaning was good and daily or in demand. room was big and tidy and green view. many shops and restaurants close to the hotel and close to Shady grove metro station. front desk was so sweet and lovely specially (Kellie and Ron). she was very helpful.

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Helpful?
Thank Assem M
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you for staying with us and sharing your experience. You are a valued guest and it was our pleasure to provide you with a clean and comfortable room. Our location is convenient to area restaurants and Metro. I will make a special point to share your comments with both Kellie and Ron. I'm sure they will appreciate hearing what...

Reviewed 6 April 2016

Four of us stayed five nights. Congenial staff responded nicely to all requests, but routinely stocked room with towels for two so we had to be proactive to get enough towels each day. Double sized beds were comfortable but felt cramped. Appreciated low cost in a high-cost area, and would stay there again.

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Helpful?
Thank James S
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you for providing feedback regarding your recent stay. We're pleased to know you enjoyed your stay. I do apologize about the towel situation. We want to provide a clean, well maintained hotel that provides great service. I was happy to hear that our staff responded nicely to all of your requests. We appreciate you taking the time to share...

Clarksburg, West Virginia
Reviewed 5 April 2016

This Red Roof used to be a comfort inn in the past. The front desk staff were fantastic! Kelly was kind and funny, chatting with us while taking care of our check in. The room was clean and comfortable and located close to where we needed to be daily. Our room faced a courtyard type of green area and was...

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Helpful?
Thank Mtngrl67
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay. It's always a pleasure to hear from a customer. Kellie was elated to read your compliment. Your comments were inspirational for the entire staff. We want to provide clean and comfortable rooms with great service. Thank you again for sharing your experience. We do hope to see...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof PLUS+ Washington DC-Rockville

Address: 16001 Shady Grove Road, Rockville, MD 20850
Region: United States > Maryland > Rockville
Price Range: RM399 - RM611 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ Washington DC-Rockville 2.5*
Number of rooms: 188
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Also Known As:
Red Roof Hotel Rockville
Red Roof Inn Rockville
Rockville Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof PLUS+ Washington DC-Rockville staff and other travellers.
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Questions? Get answers from Red Roof PLUS+ Washington DC-Rockville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the front side”
 of 5 bubbles knwill510, 3 Dec 2016 | Read review
“Request a room closer to the office. If near the office, the front desk staff can actually witness what is going on.”
 of 5 bubbles Olynn99, 27 Oct 2016 | Read review
“Ask for Premium Rooms”
 of 5 bubbles 870assemm, 22 Aug 2016 | Read review
“The place is overall very quiet, surrounded by trees. As a medical tourist, I was given a ground floor room with handicap parking.”
 of 5 bubbles skiffb2016, 18 Jul 2016 | Read review
“Lower level king rooms are nice and come with a refrigerator.”
 of 5 bubbles scooie, 3 Jun 2016 | Read review
5 of 5