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BEST WESTERN Westminster Catering & Conference Center

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BEST WESTERN Westminster Catering & Conference Center
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389 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Westminster Catering & Conference Center
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Showing 382: English reviews
Reviewed 7 November 2016

Hotel is Ok based on the value...only $114/night. The hotel is old (even smelled old), like most Best Westerns, and the interior, including the rooms need updated. Bed was very comfortable. Breakfast was not anything special. Location is good.

Review collected in partnership with Best Western
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Helpful?
Thank kevinmX1104BB
gmwestminster, General Manager at BEST WESTERN Westminster Catering & Conference Center, responded to this review

Thank you for your review, I would love to hear how we can improve our complimentary hot buffet breakfast. Breakfast is most important meal of the day and we have made great strides over the last 6 months to improve our breakfast. I would sincerely love to hear your feedback. We are in the midst of starting a full renovation...

Reviewed 4 November 2016

There are limited number of places to stay in this rural area. Reservation was easy, front desk staff friendly. Building is old and outdated. After check in, I pulled sheets back on bed and there was hair on it. I don't know if linens werent washed correctly or something else. Staff quick to get me another set of sheets. Sheets...

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Helpful?
Thank LoveJoy777
gmwestminster, General Manager at BEST WESTERN Westminster Catering & Conference Center, responded to this review

It is very important to my staff and I that we deliver a great experience to all our guests, I apologize for the items you encountered during your stay. I will be discussing your feedback with my Housekeeping Manager. Please know that every room everyday is cleaned and inspected, I will be reviewing our procedures to ensure your experience will...

philadelphia, United States
Reviewed 31 October 2016

Completely unhelpful and rude staff. Promised us early check-in, didn't have it and so we had to get ready for a wedding in the hallway of the hotel without any apologies or attempts to satisfy our customer experience. They did not have a room for the bride and groom and made the bride cry due to how unhelpful and rude...

Review collected in partnership with Best Western
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Helpful?
3Thank Simone J
gmwestminster, General Manager at BEST WESTERN Westminster Catering & Conference Center, responded to this review

I can understand there is a lot of stress during a wedding and all that is involved. My apologies as our check in time is 3:00pm, we do our best to allow our guests to check in earlier however, it is sometimes not possible, if we are sold out on Friday as our check out time is 11:00am. We need...

Perry Hall, United States
Reviewed 25 October 2016

First if you can not do steps, request the first floor. There is no elevator, but only two floors. Otherwise this hotel is clean, updated, plenty of parking, nice breakfast, and congenial staff. I would certainly recommend. Location is convenient to restaurants, shopping, and weddings at Atrim.

Review collected in partnership with Best Western
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Helpful?
Thank Margaret F
gmwestminster, General Manager at BEST WESTERN Westminster Catering & Conference Center, responded to this review

Good Afternoon, Thank you for choosing to stay with us, we appreciate your patronage! I know this day and age we are all use to elevators and I do apologize we do not have any. We are a walk up, approximately 12 steps to the second floor; however, if we have rooms available on our first floor we will definitely...

rural maryland
Reviewed 18 October 2016 via mobile

Comfortable beds, reasonably priced, decent coffee, clean rooms and good breakfast choices - oh and dog friendly too! We stayed here 3 nights. No reason to have much contact with staff other than check in. They were friendly enough. Pretty quiet even though there were two weddings the weekend we were there. Parking lot is a little stupid, getting in...

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Helpful?
Thank luv2swimandbike
gmwestminster, General Manager at BEST WESTERN Westminster Catering & Conference Center, responded to this review

Thank you! We are delighted you enjoyed your stay with us and appreciate your review. It's very important to my staff and I to deliver and exceptional stay to all of our guests, we appreciate your sharing with our future customers. Thank you again for your review. Best regards, Cammy Hipp General Manager Best Western Westminster Catering and Conference Center...

Shippensburg, Pennsylvania
Reviewed 17 October 2016

I am loyal to the Best Western Brand. Anywhere I go I usually stay with Best Western. On my most recent trip to Westminster, Maryland I found this hotel to for some reason to be more expensive than the Best Western Plus located outside the Baltimore Washington Airport. I had stayed at the airport BW many times until a casino...

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Helpful?
Thank Dennis B
gmwestminster, General Manager at BEST WESTERN Westminster Catering & Conference Center, responded to this review

My apologies, Thank you for bringing this to my attention! I can assure you we use the Jacuzzi cleaner from our Distributor to clean the Jets. This cleaner is certified in the hospitality industry and is made specifically for hotels to use on their Jacuzzi tubs. I will certainly check with my Housekeeping and Maintenance staff to see what happen...

Blairsville, Georgia
Reviewed 16 October 2016

Staff was great. Breakfast was fine and coffee was excellent. I don't know if they are in the process of updating rooms or not, but the room we were in was very outdated. It was clean, but felt very damp and smelled very musty. So musty our suitcase and clothes smelled when we left and we were only in the...

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Helpful?
Thank tlegge2016
gmwestminster, General Manager at BEST WESTERN Westminster Catering & Conference Center, responded to this review

Thank you for staying with us for the night, we appreciate you choosing to stay with us. Yes, we are in the process of a full renovation! Lobby & Breakfast areas will be renovated in early Winter 2017 & Overnight accommodations will be renovated in the Fall of 2017. I do apologize for the dampness and I will have my...

Louisville, Kentucky
Reviewed 14 October 2016 via mobile

I stayed here for a business trip this week. The rooms were clean and the beds were quite comfortable. I loved the remodel on the bathrooms with the walk in showers, clean, modern, and very nice. The only thing I didn't like was breakfast. They had premade pancakes, a waffle iron, a few yogurts, and a chef making omelets. I...

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Helpful?
Thank babybear_111
gmwestminster, General Manager at BEST WESTERN Westminster Catering & Conference Center, responded to this review

Thank you for your review, I appreciate your feedback. I am happy to hear you like our New Look in our bathrooms. I agree the walk in shower is wonderful and granite countertops along with our new lighting gives it the perfect atmosphere. My apologies, you did not enjoy our complimentary hot breakfast. Please email me and let me know...

Raleigh, North Carolina
Reviewed 11 October 2016 via mobile

I rarely stay at a Best Western but this location was the most convenient to local family. Room was VERY clean, staff members were very helpful, and breakfast was above average. No complaints! I would return to this motel without hesitation.

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Helpful?
Thank MurfmomNC
gmwestminster, General Manager at BEST WESTERN Westminster Catering & Conference Center, responded to this review

Thank you! We know you have many choices when traveling and we are appreciate you choosing to stay with us. We are delighted you found your accommodations clean and comfortable and most of all our amenities satisfying. Respectfully, Cammy Hipp General Manager Best Western Westminster Catering & Conference Center Direct Line 410-857-1907 Email gm@bestwesternwestminster.com

Lodi, Ohio
Reviewed 10 October 2016 via mobile

We stayed at this hotel because it was close to every event and all relatives. The hotel staff was very friendly and greeted you each and every time they saw you. The room was spacious and clean. The "HOT" Breakfast was hot and plenty of items to choose from. We will definitely stay again when in Westminster.

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Helpful?
Thank bartman44270
gmwestminster, General Manager at BEST WESTERN Westminster Catering & Conference Center, responded to this review

Thank you for staying with us during your visit to Westminster, Md. We appreciate your business and so very happy you enjoyed your stay. Congratulations on your grandson's Baptism! We hope everyone had a wonderful time celebrating him. Hope to see you in the future! Best regards, Cammy Hipp General Manager Best Western Westminster Catering and Conference Center Direct Line...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry

Additional Information about BEST WESTERN Westminster Catering & Conference Center

Address: 451 Wmc Dr, Westminster, MD 21158
Region: United States > Maryland > Westminster
Price Range: RM444 - RM597 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Westminster Catering & Conference Center 2.5*
Number of rooms: 148
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Also Known As:
Best Western Westminster
Westminster Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Westminster Catering & Conference Center staff and other travellers.
3 questions
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Macungie, Pennsylvania
6 months ago
Montoursville, Pennsylvania, United States

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Questions? Get answers from BEST WESTERN Westminster Catering & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request the ground level since there are no elevators to the second floor. Inside rooms face the pool, outside rooms face the parking lot.”
TBRD113, 14 Apr 2017 | Read review
“book ground floor if stairs are a problem. no elevator”
Cannuk2014, 28 Dec 2016 | Read review
“Check window and form that they lock especially if you are on street level.”
LoveJoy777, 4 Nov 2016 | Read review
“If they have renovated rooms ask for one. The room we had was not and was very damp and uncomfortable.”
tlegge2016, 16 Oct 2016 | Read review
“No elevator”
michelleTelAviv, 22 Aug 2016 | Read review
5 of 5