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The Boxboro Regency

Traveller (72)
Room & Suite (21)
Pool & Beach (9)
Overview
242 Adams Pl, Boxborough, MA 01719-1799 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (495)
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1 - 5 of 493 reviews
Reviewed 2 weeks ago

This place is in need of a serious makeover. Upon checking into hotel the first issue was with bathroom. Very much in need of basic repairs. The previous individual failed to flush . . . how sweet. Why did room service not notice. Bedding dirty,...More

Date of stay: December 2018
1  Thank Mary H
Response from Christina P, Manager at The Boxboro RegencyResponded 1 week ago

Dear Mary, Thank you so much for taking the time to write such an informative review. We will absolutely be discussing your points of concern with our team. While the hotel is an older property, we pride ourselves on our great customer service, cleanliness and...More

Reviewed 6 December 2018

Rooms are dated, common areas are kept up well. The service and responsiveness of the staff was top notch. Got my room service order in 15 minutes. Gail in particular was very helpful and attentive. I can't say enough good things about her.More

Date of stay: December 2018
Thank Sarah F
Response from Christina P, Manager at The Boxboro RegencyResponded 8 December 2018

Dear Sarah, Thank you for sharing your feedback. Your kind acknowledgement of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive...More

Reviewed 4 December 2018

I was there for 3 days. My first room was so moldy and had drilled holes in the walls from where they were trying to dry the flooded room that you could NOT stay in it. They moved me to a new room (they said...More

Date of stay: November 2018
Thank PABuglady
Response from Christina P, Manager at The Boxboro RegencyResponded 6 December 2018

Dear Guest, Thank you for your comments. We are certainly disappointed to know that we failed to meet your expectations on so many levels. I have shared your comments with our team members and we will focus on ways to make sure that this does...More

Reviewed 1 November 2018

I attended a hobby conference here. This was an acceptable location. The conference areas were fine. The banquet for our event was decent. The hotel is getting a bit worn though and could really use an update. The pool area was nice, but a bit...More

Date of stay: May 2018
Thank kgilbert78
Response from Christina P, Manager at The Boxboro RegencyResponded 3 November 2018

Dear kgilbert78, We greatly value your feedback as our guest, and are glad to hear you enjoyed your overall stay with us while you were attending your conference. Thank you for your review, and we look forward to welcoming you back in the future! Kind...More

Reviewed 18 October 2018

This place was disgusting. I found myself stuck north of Boston and this was the only hotel available in the immediate vicinity. I had to switch rooms twice after arrival. This place looks like it gets cleaned once every other year. Nasty. Nasty. Nasty.

Date of stay: October 2018
1  Thank mark78613
Response from Christina P, Manager at The Boxboro RegencyResponded 19 October 2018

Dear mark78613, I am so sorry you found your stay so unsatisfactory. We deeply regret your experience at the hotel. The experience was certainly not reflective of our usual standards. Thank you again for your feedback. Kind regards, Christina

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Room types
Suites, Non-Smoking Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms
Number of rooms
143
Price range
US$92 - US$143 (Based on Average Rates for a Standard Room)
Formerly known as
Holiday Inn Boxborough (I-495 Exit 28)
Also Known As
Holiday Inn Boxborough (i-495 Exit 28) Hotel Boxborough
,
Boxborough Holiday Inn
Location
United States > Massachusetts > Boxborough
Hotel class
Room types
Suites, Non-Smoking Rooms
Number of rooms
143
Price range
US$92 - US$143 (Based on Average Rates for a Standard Room)
Formerly known as
Holiday Inn Boxborough (I-495 Exit 28)
Also Known As
Holiday Inn Boxborough (i-495 Exit 28) Hotel Boxborough
,
Boxborough Holiday Inn
Location
United States > Massachusetts > Boxborough
Photos
Traveller (72)
Room & Suite (21)
Pool & Beach (9)
Dining (3)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
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Questions & Answers
Ask a question
7 February 2015|
AnswerShow all 5 answers
Response from Kim D N | Reviewed this property |
3 months stayed at Holiday Inn Boxborough for my business trip. I do not recommend even for a night or a long stay. There are more hotels in Marlborough, MA, they also have very clean, nice indoor pool for guest. My... More
0
Votes
Room Tips
"Not a good room in this place."
MaryWolfeboro
2 weeks ago
Read review
"Get room away from highway"
PABuglady
4 Dec 2018
Read review
"Be sure to get a room with a window facing outside, not the inner courtyard."
elainefrommaine
7 Oct 2018
Read review
"research areas around for other food options. Hotel does have a restaurant. We didn't use but heard..."
brit_123
5 Sep 2018
Read review
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