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Hyatt Place Boston/Braintree

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Hyatt Place Boston\/Braintree
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635 Reviews from our TripAdvisor Community

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Showing 616: English reviews
Saint John, Canada
Reviewed 3 days ago NEW

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Helpful?
Thank denisemll
HyattPlaceBBManager, Manager at Hyatt Place Boston/Braintree, responded to this review

Mashpee, Massachusetts
Reviewed 4 days ago NEW

Welcoming staff. Clean rooms. Safe environment. Wonderful, full breakfast served. Only trouble was with working the blind in the room. I would recommend water bottles in room. Also, I would suggest local papers be available - free or for sake.

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Helpful?
Thank G2442OWannm
HyattPlaceBBManager, Manager at Hyatt Place Boston/Braintree, responded to this review

Thank you for your feedback! We are so happy to hear that you enjoyed your stay with us! We look forward to welcoming you back soon!

Central Arizona, Arizona
Reviewed 5 days ago NEW

This is such a convenient hotel I love it. Plenty of great shopping around the area and also restaurants. It has shuttles to bring you to the subway system if you need to go to Boston and also right next door is Legal Seafoods and there is a giant shopping mall directly across the way.

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Helpful?
Thank V982GDsarahm
HyattPlaceBBManager, Manager at Hyatt Place Boston/Braintree, responded to this review

Thank you so much for your feedback, we truly appreciate it! We are delighted to hear that you enjoyed your stay with us! It would be an honor to welcome you back to Hyatt Place again soon.

Boston, Massachusetts
Reviewed 1 week ago NEW

Stayed for Accommodations for a family wedding. Great location central for everyone. Great shopping across the street. For a newer hotel, very unkept. Cranky staff. Breakfast...stale. It's a pet friendly hotel, it certainly looks and feels like it.

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Helpful?
Thank Marianne K
HyattPlaceBBManager, Manager at Hyatt Place Boston/Braintree, responded to this review

Thank you for your feedback. We apologize for the less-than-stellar service you encountered from staff, which, we assure you, in not at all indicative of the way we normally operate. We are always looking for ways to improve our customer experience, and will use your comments as a learning opportunity. We hope to be able to welcome you back to...

Weymouth, United States
Reviewed 1 week ago

I didn't know what to expect. I was extremely pleased with the room. However, there was a mix up with the wedding party I was with. There was suppose to be a hospitality suite available upon arrival from the wedding. I was disappointed with the way this was handled by the staff.

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Helpful?
Thank justinem380
Smithfield, North Carolina
Reviewed 1 week ago

Every time I visit this area, which is often, 8 stay here, and I always have a consistent level of service, and the value is great. This Hyatt is directly across the street from the mall, and in front of the bus station, so it is very convenient, as well.

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Helpful?
Thank Chelsea K
HyattPlaceBBManager, Manager at Hyatt Place Boston/Braintree, responded to this review

Thank you for your feedback. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back soon!

Vero Beach, Florida
Reviewed 1 week ago

Stayed while visiting the Boston area. Nice location and easy to get to. Rooms were dated and average for a Hyatt Place and it was frustrating that our reserved room type was unavailable. Breakfast was basic and hot food was overcooked. Staff was friendly but seemed unconcerned that we were unhappy guests. We will look for a different location on...

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Helpful?
Thank John S
HyattPlaceBBManager, Manager at Hyatt Place Boston/Braintree, responded to this review

Thank you for your feedback. We are terribly sorry for the inconviences caused to you upon arrival. Please rest assured that we have addressed your comments with our Front Desk team, who will look to provide a much higher level of service in the future. Your loyalty means a great deal to use and our team in no way intended...

Cooper City, United States
Reviewed 1 week ago

Staying at Hyatt Place Braintree was a great experience we were up for a family vacation for Thanksgiving the staff was excellent the rooms were great some of the best sleep I got very close to the roads and the highways

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Thank Susan M
Waldorf
Reviewed 1 week ago

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Thank frufreak
Fludir, Iceland
Reviewed 2 weeks ago

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Thank hrundp
HyattPlaceBBManager, Manager at Hyatt Place Boston/Braintree, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The brand new Hyatt Place Boston/Braintree is an upscale, modern hotel in the heart of the south shore. Located only 20 minutes from downtown Boston, the hotel features 204 king and double bedded guestrooms, 5 meeting/banquet rooms and a spacious, aesthetically pleasing gallery lobby. The gallery lobby is made up of: the cafe offering Starbucks specialty coffee drinks, limited bar menu and 24 hr. food availability; the guest kitchen offering free upgraded continental and hot skillet breakfast every morning to all guests; the e-room offering 3 computers with print, copy and fax services including remote printing from your guest room; the great room offering plenty of flexible, comfortable seating to relax.The hotel is anchor to the new South Shore Place - 40,000 square feet of food and retail outlets such as Starbucks, Qdoba, Five Guys, Jos. A. Bank Clothiers, Vitamin Shoppe and the soon to open Legal Seafoods Restaurant. Ideally located in North Braintree at the intersection of Route 93 to Boston and Route 3 to the south shore and Cape Cod, the hotel is only 1 to 3 miles away from large office parks such as Braintree Hill Office Park, Batterymarch, and Crown Colony. The hotel is also in walking distance to the South Shore Plaza shopping mall (offering over 300 shops and restaurants) and conveniently located close to the Quincy T (Red line) and Boston Logan Express. ... more   less 

Additional Information about Hyatt Place Boston/Braintree

Address: 50 Forbes Rd, Braintree, MA 02184-2602 (Formerly Sheraton Braintree Hotel)
Region: United States > Massachusetts > Braintree
Price Range: RM501 - RM1,060 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Place Boston/Braintree 3.5*
Number of rooms: 204
Reservation Options:
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Also Known As:
Sheraton Braintree
Braintree Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Boston/Braintree staff and other travellers.
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Questions? Get answers from Hyatt Place Boston/Braintree staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed on 4th floor and it was very quiet!!”
 of 5 bubbles deliman1954, 28 Sep 2016 | Read review
“I had no problems with room noise”
 of 5 bubbles S4841ZBwaynes, 8 Sep 2016 | Read review
“Air traffic can be heard from the higher levels.”
 of 5 bubbles wife777, 30 Aug 2016 | Read review
“Don't stay here!!!!”
 of 5 bubbles rating456, 21 Jun 2016 | Read review
“stay on 4 or 6 for access to ice...”
 of 5 bubbles nukum, 19 Jun 2016 | Read review
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