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Hyatt Place Boston/Braintree

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Traveller (64)
Room & Suite (37)
Dining (3)
Overview
  • Excellent53%
  • Very good29%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“legal seafood”(63 reviews)
“outdoor pool”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star Hotel
All hotel details
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,019)
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991 results
Traveller rating
505
291
121
41
33
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Time of year
LanguageEnglish
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505
291
121
41
33
Show reviews that mention
All reviewslegal seafoodacross the streetoutdoor poolstrip mallsitting areafree breakfastshuttle servicemovie theaterking roomtgi fridaysright next doorlogan expressbig mallfree shuttleconvenient locationcheesecake factorynice breakfast
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1 - 5 of 991 reviews
Reviewed today

The electricity went out 2 out of 3 nights, with little concerns by staff to assist. The room was so poorly lite had to get dressed in the bathroom to make sure that everything matched. The internet was slow and unrealiable.

Review collected in partnership with Hyatt Hotels
Thank James Scott B
Reviewed 5 days ago

I was very satisfied with my stay at the Hyatt in Braintree with exception to the poor service I received from Barbara, the bartender who works to the right of the front desk as you walk into the hotel lobby. I have NEVER dealt with...More

Thank Bernie B
Response from HyattPlaceBBManager, General Manager at Hyatt Place Boston/BraintreeResponded 4 days ago

Thank you for your detailed review of your recent stay, and your favorable comments about your overall experience! We are very sorry for the poor experience you had at our bar; we take these opportunities to improve our service and will be sure to share...More

Reviewed 6 days ago

The property is attractive and well-maintained. However the weekend we stayed the elevators were not working and the pool was poorly stocked to accommodate the guests. There were no pool towels and the staff was rude. The bed spread was stained. The desk staff was...More

Thank DaPhunkeeProfessor
Response from HyattPlaceBBManager, General Manager at Hyatt Place Boston/BraintreeResponded 5 days ago

Thank you for your candid comments! We appreciate your positive remarks on our front desk and property. We apologize at the same time that you encountered the pool issues; we will certainly review this opportunity for improvement. In addition, we are sorry for the inconvenience...More

Reviewed 1 week ago

Stayed at this hotel for two nights and had no issues. The staff is very friendly and accommodating. The room was clean and nicely decorated. Very spacious and comfortable. Would definitely recommend!

Review collected in partnership with Hyatt Hotels
Thank sdamic0
Reviewed 1 week ago

The hotel staff is what makes this property shine. Although the property needs little maintenance here and there, the customer service and friendliness is what made us feel at home. Brian Levitt and his staff helped my husband and I surprise my 15th year old...More

Thank 405malm
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Room Service
Dry Cleaning
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Details
Price range
US$145 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$145 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (64)
Room & Suite (37)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
dburmith
31 October 2017|
Answer
Response from jan_narasimhan | Reviewed this property |
Here is what I found on their website: For guest staying 1-6 nights, a $75 non-refundable pet fee will be administered. Guests staying 7-30 nights, a $75 non-refundable pet fee plus an additional $100 cleaning fee will be... More
0
Votes
shannonevelynknapp
7 May 2017|
AnswerShow all 3 answers
Response from Erika Maria H | Reviewed this property |
They do not really charge that. What they do is that they block US$400 for your stay and in case there is an incidential like, you break or damage something they charge the corresponding amount... If nothing happens, they... More
0
Votes
Google Translation
TravelCondenast12345
25 January 2017|
Answer
Response from John H | Reviewed this property |
The packing is free! i suggest you get there earlier in the day 3pm - 5pm or you will have to park further away from the front doors as the Leagal Seafoods restaurant usually starts getting busy @ 5pm.
1
Vote
Room Tips
"We were next to house keeping staff room, if you are planning on sleeping in, perhaps don't take this..."
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"1st floor is fine, close to breakfast & pool"
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"High floors are always the best!"
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"As far away from the front door as you can get."
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