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Residence Inn Boston Logan Airport/Chelsea

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Traveller (163)
Room & Suite (120)
Storyboard
Ratings and reviews
Certificate of Excellence
  • Excellent68%
  • Very good25%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“logan airport”(48 reviews)
“full kitchen”(35 reviews)
“front desk”(92 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Free Breakfast
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star Hotel
You've truly landed when you touch down at the stylish new Residence Inn Boston Logan Airport / Chelsea. This new hotel is located minutes from Logan International Airport, just a bridge away from Downtown Boston and the City of Cambridge. This historic inner suburban oasis greets you...
Offers from Residence Inn Boston Logan Airport/Chelsea
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Location and contact
200 Maple St, Chelsea, MA 02150-1938
Hotel website
4.5 km to Logan Intl Airport
15 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Reviews (627)
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609 results
Traveller rating
412
154
25
13
5
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LanguageEnglish
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412
154
25
13
5
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All reviewslogan airportfull kitchenfront deskburner stovemarket basketgreat hotelshuttle servicefree shuttlefree breakfastearly flightrental carcomfortable bedone bedroom suiteblue lineliving areat stationgreat room
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1 - 5 of 609 reviews
Reviewed 3 weeks ago

The staff here is great, especially to flight crews. One of the best FREE breakfast buffets with fresh food and a good selection. Rooms are updated and very clean. Great showers. There are a few things to do in the vicinity of the hotel but...More

Thank Nate C
Response from ColwenHotels-MGMT, Guest Relations Manager at Residence Inn Boston Logan Airport/ChelseaResponded 3 weeks ago

Dear Nate Thank you for the 5 star rating and the comments regarding your recent stay at the Residence Inn in Chelsea. So many wonderful compliments, we cant thank you enough. Flight crews are so special to have as guests, we know how hard you...More

Reviewed 3 weeks ago via mobile

Pros: Very comfortable rooms (although could hear traffic outside). You'll need to muffle the noise by turning on the a/c...even if you are cold. Breakfast had decent selections, but eggs were cold. Cons: we had to call twice from the airport for the shuttle to...More

Thank Marie W
Response from ColwenHotels-MGMT, Guest Relations Manager at Residence Inn Boston Logan Airport/ChelseaResponded 1 week ago

Dear Marie, Thank you for the rating and the comments regarding your recent stay at our property in Chelsea. Your suggestions are very much appreciated and yes training is key. Shuttle service is one of the most difficult items to mange and get right. We...More

Reviewed 10 June 2018

I stay in Chelsea often and its a great hotel but what stands out is the amazing people that work at this location, they have always been warm and welcoming. The rooms are large and well maintained. It is a short walk to take the...More

Thank oregonnative_10
Reviewed 25 May 2018

I stayed at this hotel last May and left a raving review because BOTH the property and the service were exceptional. The property is still pristine, but the "complimentary" shuttle service a year later is virtually non-existent. We called when we landed around 11:35 and...More

Thank Ollie501
Response from ColwenHotels-MGMT, Guest Relations Manager at Residence Inn Boston Logan Airport/ChelseaResponded 27 May 2018

Dear Ollie, Thank you for the recent comments regarding your stay at our property in Chelsea . We do apologize for the shuttle service change in policy. The shuttle service simply got too busy to accommodate all requests thus we had to limit the offerings....More

Reviewed 30 April 2018

We stayed here two nights in early April and were very impressed with the quality and the appearance of the hotel. Decor in the lobby is beautiful - very high-end and nicer than most Residence Inns. Person who checked us in was very friendly and...More

Thank Rosemarie C
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$230 - US$386 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms
Details
Price range
US$230 - US$386 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms
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Traveller (163)
Room & Suite (120)
Dining (19)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Questions & Answers
Ask a question
Pam W
1 May 2017|
AnswerShow all 5 answers
Response from oregonnative_10 | Reviewed this property |
yes call when you land and they will let you know how soon they will pick you up, the hotel is very close to the commuter rail that will take you into Boston or Salem
2
Votes
Beverly B
27 December 2016|
AnswerShow all 7 answers
Response from ColwenHotels-MGMT | Property representative |
Good afternoon Philomena B, There is not a subway station within walking distance of the hotel. However, our complimentary airport shuttle stops at the Airport Station for the Blue Line of the subway system. Our shuttle... More
2
Votes
ellarosewilliams96
3 December 2016|
AnswerShow all 2 answers
Response from ColwenHotels-MGMT | Property representative |
Ella, Our minimum age requirement to be a guest at our hotel is 21 years old. If you are of age and would like to book a stay, please do not hesitate to contact us at 617-889-9990.
0
Votes
Room Tips
"Higher floors are best"
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"They free parking"
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"Stay on a higher floor; quieter and better view"
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"Get a room at the end of the hall to avoid the noise."
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