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DoubleTree by Hilton Hotel Boston North Shore

1,349 reviews
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Traveller (118)
Room & Suite (222)
Storyboard
Overview
  • Excellent39%
  • Very good27%
  • Average16%
  • Poor10%
  • Terrible8%
Travellers talk about
“water park”(287 reviews)
“double tree”(81 reviews)
“family room”(44 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Boston North Shore
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,349)Write a Review
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Show reviews that mention
All reviewswater parkdouble treefamily roomcoco keysindoor waterparkthe executive loungewarm cookiesearly checkhealth clubbreakfast buffetfront desk stafffitness centerstarbucksbostonmaconference
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1 - 5 of 1,324 reviews
Reviewed 2 weeks ago

We arrived at the hotel around 3:30 pm. Front desk staff was great. When get to the room the kids change clothes and when to the water park. water park was amazing really clean, bar people was great. When i get back to the room...More

Thank Jennifer L
Response from Brian J, General Manager at DoubleTree by Hilton Hotel Boston North ShoreResponded 1 week ago

Hi Jennifer, Thank you for taking the time to review your stay! Happy to hear you enjoyed our staff, lobby area and CoCo Key Water Park! My apology for the housekeeping mishap. Thank you for letting us know and I hope your family will stay...More

Hotel's Favourite
Reviewed 29 December 2017

I was a little hesitant to stay here during the holidays after reading some of the reviews on this site, but decided to roll the dice and stay here with my family since it was a few miles away from my wife's parents house. Glad...More

Thank JAL15
Response from Brian J, General Manager at DoubleTree by Hilton Hotel Boston North ShoreResponded 2 January 2018

Thank you very much for your feedback! Your praise and suggestions will certainly be shared with all departments.

Reviewed 2 weeks ago

Hotel staff very pleasant, tons of amenities. Only complaints: bedding very uncomfortable and housekeeping forgot to leave towels for us. not a huge deal, and they were brought to us when we called and asked

Review collected in partnership with DoubleTree by Hilton
Thank Vinma04
Response from Brian J, General Manager at DoubleTree by Hilton Hotel Boston North ShoreResponded 1 week ago

Thank you for your helpful feedback. My apologies for the housekeeping mishap, but happy to hear we made it right! I hope you'll stay with us again soon!

Reviewed 2 weeks ago

Where to begin?... Reservation accuracy was confusing and time-consuming, but it seemed to be resolved eventually. (Although the reservation promised cookies, which “we not ready” upon arrival. Not the biggest problem in the world , but a disappointment to our young kids.) Our room was...More

Review collected in partnership with DoubleTree by Hilton
Thank A3524SEerins
Response from Brian J, General Manager at DoubleTree by Hilton Hotel Boston North ShoreResponded 1 week ago

Thank you very much for your feedback, Erin. My apologies for the disappointment with your stay and the false information you were given while booking your reservation. I understand our Director of Operations has been in touch with you in person and via phone and...More

Reviewed 2 weeks ago

Room was not very clean. Shower curtain was dirty, room needed to be vaccumed & sheets were dingy. Bathroom door did not lock. Bathroom water was coming out brown. Also there are no side doors to the parking lots so you have to walk to...More

Review collected in partnership with DoubleTree by Hilton
Thank CruTillo
Response from Brian J, General Manager at DoubleTree by Hilton Hotel Boston North ShoreResponded 1 week ago

Thank you very much for taking the time to review your stay. I am equally as disappointed that you did not have an enjoyable stay with us. Please know that your comments on our cleanliness, maintenance and accessibility is taken very seriously. It is feedback...More

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About
Amenities
Top amenities
Free Parking
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$119 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$119 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (118)
Room & Suite (222)
Dining (31)
Pool & Beach (14)
Amenities (209)
Business Centre & Event Rooms (17)
Family and Play Areas (1)
Questions & Answers
Ask a question
kittenspaws65
12 May 2017|
Answer
Response from cherylg152 | Reviewed this property |
I booked hotel and water park as a package deal! Well worth it!
0
Votes
georgetp2017
22 February 2017|
AnswerShow all 4 answers
Response from Brian J | Property representative |
Hi there, Thanks for reaching out! You could certainly take a 15-minute taxi to Beverly Depot. That commuter rail train will take you directly to North Station in Downtown Boston. Our front desk can help you when you... More
1
Vote
Courtney R
5 July 2016|
AnswerShow all 7 answers
Response from jgarvin33 | Reviewed this property |
depends on how you booked your room. Outside booking included breakfast with ours.
0
Votes
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12
Room Tips
"pick another hotel"
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"stay at a different hotel"
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"We are Diamond members. The Honors floor was quiet and clean. We did not venture out to much around the..."
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"Stay Elsewhere! Consider Yourself Pre-Warned!"
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