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Hilton Boston Dedham

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Hilton Boston Dedham
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900 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Boston Dedham
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Showing 879: English reviews
Charlton
Reviewed 4 weeks ago

The hotel said that the public bathroom and pool were being redone, but that they would be completed by the time my group stayed there. They weren't. My family was extremely disappointed and bored at the hotel while they waited for me to complete my business. Also, we would have appreciated a coffee maker in our room since the coffee...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Gayle B
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Afternoon gayle, I wanted to take this opportunity to apologize to you for the problems you and your family encountered while staying with us recently. Unfortunately the general contractors were not able to deliver both the public restrooms and pool area as expected. I also wanted to let you know that all of our rooms have coffee makers and...

middleborough, United States
Reviewed 4 weeks ago

The rooms have been renovated, very nice, comfortable beds. The event meals were very good, we had a 3 selections for each meal at the convention. Renovations were being completed and they did not create any problem except for the lobby restrooms, we had to go down one flight of stairs for the temp. ones & the pool was not...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank teda731
Westerly, Rhode Island
Reviewed 4 weeks ago

The pros are wonderful VERY large TV to watch for these old eyes ..........lol. 49", yep that is what they had HD LED VERY AWESOME not like some other hotels with 32" screen that you can't even see properly. The NEGATIVE, there was only one sport channel outside of the normal junky ESPN channels and that was NESN - great...

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Helpful?
Thank WoodyFL
Boston, Massachusetts
Reviewed 4 weeks ago

Room was comfortable and quiet, which is good. Parking was easy, also good. But this hotel is not very well run. Maybe they're not training the employees enough, or maybe (my guess) they're understaffed and have people doing too many jobs. First, we found a rollaway bed blocking the doorway. We never asked for it, so we rolled it out...

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Helpful?
Thank paullehrman
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Morning, I wanted to take this opportunity to apologize for the problems you encountered during your recent stay with us. Our primary goal is to ensure that each and every guest has a comfortable and relaxing stay while with us. I am so very sorry that this did not happen for you. I will be sharing all of your...

Reviewed 4 weeks ago

Hotel was undergoing a complete renovation. Staff was helpful. Pool was being renovated during stay. The fitness center is very nice; two different rooms. One with treadmills and the other with weights.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank D1614GXdenniss
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Morning, I just wanted to take a moment of your time to thank you for staying with us and for taking the time to write your review. All of the renovations will be completed within the next couple of weeks. We look forward sharing all of our completed renovations including the pool with all of our guests. Again, thank...

Boston, MA
Reviewed 5 weeks ago

Hotel pool under renovation..no bathrooms on the first floor..needed to go to health club down stairs... inconvenience to everyone in our weekend event Gluten free options were plenty and safe from contamination

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jake1830
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Morning Jake, I wanted to take a moment of your time to thank you for staying with us and for taking the time to write your review. As you experienced during your stay the hotel is in the final stages of completing renovations. The public restrooms and pool are scheduled to be back in service very soon. I was...

Lenox, Massachusetts
Reviewed 21 February 2017

I stayed for one night on a business trip. Staff were professional, pleasant, and accommodating. But my room had a weak wifi signal - my computer could not detect it until I went to the lobby. Staff moved me to another room, where I could connect. But then the wifi was spotty, cutting out several times and causing a loss...

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Helpful?
Thank j522
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Morning j522, I wanted to take this opportunity to apologize to you for the problems encountered during your most recent stay with us. I also wanted to let you know that the hotel as of Monday morning has completed a full upgrade to the wifi service our guests. The issues you experienced have been eliminated. It is through comments...

Reviewed 21 February 2017

I stayed in Dedham on Jan 20-21,2017 no problems except construction. Returned with over 300 ppl for a convention this past weekend February 17-19, 2017. Forgot my toiletry kit on the back of bathroom door $216.00 worth, called same night to report I forgot it. No one was in room after me except cleaning women who showed up at 9am...

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Helpful?
Thank Shelbe D
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Morning, I wanted to apologize for the problem you encountered with your missing items. The hotel has been in contact with you and arrangements have been made to take care of the missing items. Sincerely, Joe Dadiego General Manager

Cape Cod, MA, United States
Reviewed 20 February 2017

My adult childre all came for my mother's Funeral. Everything went very well at the hotel. We got excellent service. All our questions were answered. You need tp commend your staff. They are well trained.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Maureen C
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Morning Maureen, First, I would like to offer our condolences on the passing of your Mother. I was pleased to read that the staff took very good care of you and your family during this very difficult time. I will be sure to commend all of them for taking such good care of you. Again, on behalf of myself...

Houston
Reviewed 16 February 2017

We always stayed at this Hilton for travel to the Dedham area and loved the rooms and staff. I realize the facility is undergoing renovations at this time, but the rooms have needed much attention on our last 2 stays. I will be looking into a different location for future trips. No hot water and a broken shower on a...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank JustKeepMovin
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Morning, First, I would like to apologize for the problems you encountered during your recent stay with us. We truly appreciate your patronage and your very important feedback. The renovations project has been met with some operational challenges, we have done our very best to limit any negative exposure to our guests during this time. I will be sure...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Boston Dedham

Address: 25 Allied Drive, Dedham, MA 02026-6147
Region: United States > Massachusetts > Dedham
Price Range: RM523 - RM1,222 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Boston Dedham 3.5*
Number of rooms: 247
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Also Known As:
Hilton Boston Dedham Hotel Dedham
Hilton Hotel Dedham
Hilton Dedham
Dedham Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Boston Dedham staff and other travellers.
6 questions
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Questions? Get answers from Hilton Boston Dedham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the dining area, upper floors would be quieter.”
 of 5 bubbles paullehrman, 23 Feb 2017 | Read review
“I always prefer a room closes to the front desk, (lobby) or, if on upper floors, near the elevator. The hallways can be very long.”
 of 5 bubbles ricador, 4 Jan 2017 | Read review
“Get one of the renovated rooms”
 of 5 bubbles dejindc, 27 Nov 2016 | Read review
“4th floor away from atrium area, down the halls quieter”
 of 5 bubbles 274DeniseB, 20 Nov 2016 | Read review
“Request a room facing the nature preserve (back side).”
 of 5 bubbles derekn108, 16 Nov 2016 | Read review
5 of 5