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Holiday Inn Boston-Dedham Hotel & Conference Center

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254 Reviews from our TripAdvisor Community

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Showing 245: English reviews
Halifax, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 June 2015

I traveled to the area for medical purposes and stayed at this hotel as recommended by my clinic. I am a female travelling alone from another country for medical purposes (visual problems). I was awakened by an individual entering my room after I had fallen asleep. Apparently another guest had indicated they were registered to my room and the desk... More 

Helpful?
1 Thank Janice B
HolidayInnDedham, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear Janice, Please let me offer our sincerest apologies for your recent experience while staying with us. Please know that our guests safety & comfort are our number one priority here, and we do not take situations like this lightly. Mistakes like this are in-excusable, and all parties involved have been spoken to by management. We are very glad that... More 

York Region, Canada
Level Contributor
98 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 1 June 2015

We pulled in here late a night with a group tour. There was an initial mixup with our group reservation with people being all over the hotel. The hotel staff did work well to get our group close together, and considering it was a very busy time to the hotel they did well. The hotel is clean enough. The stairwells... More 

Helpful?
1 Thank Kswck_Dinner_Jckt
HolidayInnDedham, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear Kswck_Dinner_Jckt, Thank you very much for taking the time out of your day to rate our property. We sincerely appreciate your feedback, and are very glad to hear that you would stay with us again! Thank you for choosing the Holiday Inn Dedham! More 

2 reviews
Reviewed 29 May 2015 via mobile

I stayed here for business and I must say everything from the front desk agents catering my every need. To the cleanliness of the hotel was superb. The breakfast buffet is a buffet,but the waitresses and their attentiveness is what really made the breakfast memorable. The food, well it's breakfast;you can't really go wrong. I am a very picky person,... More 

Helpful?
Thank Claribel M
HolidayInnDedham, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear Claribel, Thank you so much for your 5 Star Review! We love hearing feedback like this from our customers, and we sincerely hope to have the pleasure of serving you again in the future! Thank you! More 

Santiago de los Caballeros, Dominican Republic
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 22 May 2015

I traveled to Dedham, MA on business in April 2015. My customer chose for us to stay at the Holiday Inn, Dedham. Our 23 night stay began with the reception staff surprised by our arrival in spite of having reservations. It took several minutes to get our room keys even though there were 3 employees behind the counter. They placed... More 

Helpful?
Thank Keepitreal4UAll
HolidayInnDedham, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear Valued Guest, Thank you kindly for taking a moment to rate our property. We are very sorry to hear such disappointing feedback regarding your stay. I assure you none of what you experienced is up to our standards, and we are very sorry for this. All of your concerns will be immediately forwarded to the appropriate department heads, and... More 

New York City, New York
1 review
Reviewed 21 May 2015

Don't stay in the hotel if you have another choice. When problems arise, they don't really try to help you. If you believe what they said, you are fooled. Be care of the lady named Joyce who works at the front desk.

Helpful?
Thank Faith K
HolidayInnDedham, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear Faith, Thank you for taking a moment to rate our property. We are very sorry to hear about your experience while staying with us. I assure this is not what we intend our operating standards or our customer service levels to be. I promise you the correct department heads will be advised of your concerns. If you would like... More 

Winter Park, United States
Level Contributor
159 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 19 May 2015 via mobile

Stayed here for a family event in the area for one night last August. Was no loyalty recognition for being an IHG Platinum Elite member. First room I checked into smelled like fresh throw up. Second room wasn't much better, but no smell thankfully. The breakfast staff wasn't helpful and it was quite messy. Had I been staying for more... More 

Helpful?
1 Thank Andrew T
HolidayInnDedham, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear Andrew, Thank you very much for taking the time to review our property. We are very sorry to hear that you were not 100% satisfied with your accommodations. I assure you that what you experienced is not up to our standards, and we have been diligently working to improve our standards over the past year. Our housekeeping & food... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 May 2015 via mobile

Very bad. A room with tiny bed for two, completely uncomfortable. The tv had no signal and I missed the NBA games. The air conditioner made noise. I would not recommend to anyone. The room has only a tube closet next to the bed to put clothes. No fridge.

Helpful?
1 Thank JOSE A. D
HolidayInnDedham, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear Jose, Thank you very much for taking a moment to rate our property. We are very sorry to hear that you did not find our accommodations up to your standards. Please know that we sincerely appreciate your feedback, as it is your concerns & comments that allow us to know where we need a little extra help. I assure... More 

Pembroke, Massachusetts
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 May 2015

We only stayed one night. The hotel was a typical Holiday Inn. There were things that looked fairly new and things that looked ready to be replaced. The staff we did encounter were friendly and greeted us with a smile. The only problem with our room was some light fixtures. The light in the bathroom had a bulb out. I... More 

Helpful?
1 Thank 21owls
HolidayInnDedham, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear 21owls, Thank you kindly for taking a moment to rate our property, We sincerely appreciate your feedback, and do take you comments very seriously. I assure you our housekeeping & maintenance departments will be notified about the light issues you had in your room immediately. We are happy to hear your children enjoyed our pool! We look forward to... More 

Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 22 April 2015 via mobile

Stayed here on Sunday night before the Boston Marathon. The cost was 1/4 of what a hotel in Boston cost. We paid $150 per room compared to $600 in Boston. This hotel is 19 miles from Boston but a straight shot into Boston on the turnpike. We made it to Boston Commons in plenty of time for our runner to... More 

Helpful?
Thank Leopardgirl
HolidayInnDedham, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear Leopardgirl, Thank you for staying with us during this years Boston Marathon, and for taking a moment to comment on our property! We are happy to hear that you enjoyed your stay with us, and were satisfied with our vicinity to Downtown Boston! We look forward to serving you in the future! More 

new hampshire
Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 April 2015

I had booked two rooms....one for my daughter (who was undergoing surgery that day in Boston) and one for me and my husband. I requested connecting rooms and I was assured they could accommodate my request. We arrived much later than expected...11:30 pm, without my daughter....who ended up having to stay overnight in the hospital....and I thought we would have... More 

Helpful?
1 Thank sweetmama17
HolidayInnDedham, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear Sweetmama17, Thank you kindly for taking a moment to rate our property, We sincerely appreciate your feedback, as we are always striving for 100% guest satisfaction here. We are so happy to hear that your front desk agent was accommodating to your family's needs especially during a stressful time, and that you enjoyed your nights stay! We apologize that... More 

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Near Holiday Inn Boston-Dedham Hotel & Conference Center

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Boston-Dedham Hotel & Conference Center is just 11 miles from downtown Boston. Whether you are enticed by the excitement of Boston s Faneuil Hall Marketplace, Freedom Trail, and Fenway Park, or you just want to visit some of the local historic towns, the Holiday Inn Dedham is the ideal location to experience all that New England has to offer. This suburban hotel is a three star hotel featuring 200 double and king bedded guests rooms and eight penthouse rooms. Our guest rooms feature on-demand movies and complimentary high-speed wireless Internet access. Check your email or print your boarding pass in our business center. Unwind in our indoor pool, outdoor courtyard or work out in our fitness center. When hunger strikes, head to one of our restaurants - the Breakfast Nook for breakfast or Bamboo, featuring fine Asian cuisine and sushi bar. Don t forget, kids eat free when dining with an adult. As a local extra, Our flexible meeting space can accommodate groups and events up to 450 people. This Greater Boston hotel is conveniently located off Route 128/I-95 with easy access to Boston's attractions, Boston Logan International Airport and Gillette Stadium, home of the New England Patriots and the New England Revolution. ... more   less 

Additional Information about Holiday Inn Boston-Dedham Hotel & Conference Center

Address: 55 Ariadne Road , US 1A &I 95/ 128, Junction of Route 1A & I-95, Dedham, MA 02026
Region: United States > Massachusetts > Dedham
Price Range: RM449 - RM809 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Boston-Dedham Hotel & Conference Center 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Holiday Inn Boston-Dedham Hotel And Conference Center
Holiday Inn Boston-Dedham Hotel Dedham
Holiday Inn Dedham
Dedham Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Boston-Dedham Hotel & Conference Center staff and other travellers.
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Questions? Get answers from Holiday Inn Boston-Dedham Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get a room above the lobby, rather than in the side wing”
 of 5 bubbles elizabethrY8195HV, 1 Nov 2016 | Read review
“7th floor is excecutive”
 of 5 bubbles ubpositive, 1 Nov 2016 | Read review
“Our room was 132 and had very low water pressure.”
 of 5 bubbles lambermom, 18 Sep 2016 | Read review
“Again, as always, choose a room on the upper floors. The upper floors are much more quiet and provide an additional sense of privacy.”
 of 5 bubbles 983dond, 8 Sep 2016 | Read review
“I would try to get a corner room in the tower.”
 of 5 bubbles whalers25, 5 May 2016 | Read review
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