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Horrible. Horrible. Horrible. But I will say the staff was pleasant and I’d like to especially recognize George. He’s probably the reason we didn’t turn tail and run. Here for a wedding. Government subsidized and most “residents” live here full time. pets are allowed. Witnessed...More
Response from Alexander L, General Manager at Residence Inn Boston DedhamResponded 2 weeks ago
Thank you for sharing your feedback from your most recent say with us.
I want to apologize on our behalf for not meeting or exceeding your expectations during your stay, while I am happy to hear that Our staff was able to assist,...More
Stay started off rocky. Carlos had cancelled my reservation without calling sending me into a panic. A lady late at night reinstated my reservation, but it was George who was very pleasant and helpful that made a difficult trip very nice. George is awesome. Hotel...More
This is a government public housing facility masquerading as a hotel. Most of the people staying at this hotel, live there. The noise and disruption is constant. Loud music, slamming doors, yelling in hallways, screaming children, etc. I can’t emphasize enough, DO NOT STAY HERE.More
Response from Alexander L, General Manager at Residence Inn Boston DedhamResponded 2 April 2018
Thank you for sharing your experience with us. I apologize for not meeting or exceeding your expectations during your stay. Your feedback is crucial to our day to day operations and we will share this with the staff in proper form to allow...More
Excellent hotel right off I95. Room setup can be a little tight with bathroom commode shower room with door opening inward you have to stand between the two to close the door, tight space.
Otherwise room setup is fine. Can hear noise from I95 but...More
Response from Alexander L, General Manager at Residence Inn Boston DedhamResponded 15 February 2018
Thank you for taking the time to share your feedback from you most recent stay with us.
We are happy to see you rated us 4 out of 5 but see that there is some room for improvement on our end and we...More
This hotel allows delivery people to go up to floors to deliver meals.
Room air conditioner so loud one cannot think.
Internet did not work.
TV had 9 channels. On a trip to Boston one loves to see RedSox game but hotel does not subscribe...More
Response from CoachK2525 | Reviewed this property |
It's not impossible.....depends on where and when.....There is a commuter rail station within walking that takes you to South Station......and the other way is walkable to a bus line that takes you to subway and various city... More
It's not impossible.....depends on where and when.....There is a commuter rail station within walking that takes you to South Station......and the other way is walkable to a bus line that takes you to subway and various city lines.....if you are prepared and ready with "Charlie Card" or passes then very do-able....check MBTA website (won't allow me to enter web address)...you will be near Dedham Corporate as far as commuter rail and the 34E Bus line......