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Residence Inn Boston Franklin

400 reviews
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Traveller (72)
Room & Suite (41)
Dining (11)
Overview
  • Excellent70%
  • Very good20%
  • Average7%
  • Poor1%
  • Terrible2%
Travellers talk about
“front desk”(62 reviews)
“full kitchen”(23 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness centre
3.0 Star Hotel
All hotel details
Offers from Residence Inn Boston Franklin
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Reviews (400)Write a Review
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263
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All reviewsfront deskhome away from homefull kitchensales managertrain stationbedroom suitedefinitely stay here againthe general managerbreakfast buffetexceptional serviceneeded a place to staya great staygreat breakfastsmall gymeach morningbasketball courtpull out couch
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51 - 55 of 388 reviews
Reviewed 22 December 2016 via mobile

Fantastic hotel. Excellent staff. Room was clean. Quick friendly check-in. I will be staying at the hotel every time that I am visiting the area. The lobby is modern, warm and inviting. Great job Sue.More

Thank Kris L
Response from Susan P, General Manager at Residence Inn Boston FranklinResponded 23 December 2016

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on...More

Reviewed 13 December 2016 via mobile

My family of 4 stayed in a one-bedroom suite with a kitchen for 3 nights and had an absolutely perfect stay! Hotel was very clean, comfortable, and updated. Room was large and well-appointed. Staff was very friendly, helpful, and professional. Breakfast and pool were great....More

Thank jmccjm
Response from Susan P, General Manager at Residence Inn Boston FranklinResponded 21 December 2016

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on...More

Reviewed 11 December 2016

While traveling through this area of MA, I needed a place to stay and searched using google maps. This turned out to be one of the best stays I have had at a hotel in awhile. The staff was so very nice and helpful from...More

Thank smalloy2
Response from Susan P, General Manager at Residence Inn Boston FranklinResponded 12 December 2016

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on...More

Reviewed 7 December 2016

We stayed 3 nights in November. Room was fantastic, large and comfortable, clean, great TV and facilities. Breakfast was awesome, hot food and made for a great start to the day. Friendly service and staff overall, would definitely stay again.More

Thank KiwiCanuckNZ
Response from Susan P, General Manager at Residence Inn Boston FranklinResponded 8 December 2016

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on...More

Reviewed 3 December 2016 via mobile

Found this place as I was driving through Franklin. I was here for my mothers funeral. When the staff heard that they treated me so kindly. I found the breakfast buffet fresh hot and delicious. The room was impeccably clean and had all the modern...More

Thank Ron I
Response from Susan P, General Manager at Residence Inn Boston FranklinResponded 6 December 2016

Thank you for your choosing to stay with us during your recent visit to the area. We are happy to hear that you enjoyed our friendly front desk staff and newly renovated rooms. We value your 5-star recommendation to the travel community and look forward...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$119 - US$512 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms
Details
Price range
US$119 - US$512 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms
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Traveller (72)
Room & Suite (41)
Dining (11)
Pool & Beach (1)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
BevAnn30
30 November 2015|
AnswerShow all 2 answers
Response from Shelir22 | Reviewed this property |
We booked almost a year in advance with another couple. It's a heat place and we try and go back every year. Have a great time!!!
0
Votes
Jshe597571
24 September 2015|
Answer
Response from Brian S | Reviewed this property |
I would call the hotel. I have no idea since I did not use the pool.
0
Votes
EJ0830
23 August 2015|
AnswerShow all 3 answers
Response from capegirl50 | Reviewed this property |
Very,about a 15-20 minute drive, but on game/event day you will definitely hit a lot of traffic. You may need to allow up to an hour or more for drive time. But there are back roads/alternate routes.
1
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12
Room Tips
"Ask to not face the freeway train station to minimize noise.The 3rd floor is nice, private and with the..."
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"I believe all the suites are on the first floor."
Read review
"Book early, very popular"
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"3rd floor even numbered rooms (around 322, 324, 326) face NE and have a view of trees"
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