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Hampton Inn Franklin

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467 Reviews from our TripAdvisor Community

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Franklin, United States
Reviewed 3 days ago NEW

The staff are very friendly, everything is tidy, restaurants and gasoline are right next door, and the location is conveniently located close to Gillette Stadium and Dean College, about an hour SW of Boston.

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Thank Chamrayne S
meriden
HOTEL’S FAVOURITE REVIEW
Reviewed 27 January 2017 via mobile

My husband and I stayed here after a couple of Patriots games and we're so glad we did. After late games we get home between 2-3:00 in the morning so we decided to get a hotel room instead of driving all the way home. It's two exits down from the Gillette Stadium exit, maybe a 15 minute ride. The price...

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1Thank tarvum
About Hotel's Favourite Review
Martha H, Front Office Manager at Hampton Inn Franklin, responded to this review

Thank you for choosing the Hampton Inn, Franklin, Massachusetts for your destination after the Patriots Game. We are so glad you did! We appreciate your taking the time to share with us your thoughts on our hotel. We truly welcome our guest feedback. Your feedback gives us the opportunity to improve. We hope you will come see us again soon!

orange, ct
Reviewed 6 days ago NEW

Nice place to stay while on a visit to Wheaton College with our daughter in April. Not a lot to do right in the area. Quiet but nice. Malls and shopping 10 minutes away plus restaurants and outlets. It was well worth the price!

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Martha H, Front Office Manager at Hampton Inn Franklin, responded to this review

You must be very proud of your daughter! Wheaton College is such a wonderful college! We are glad that you chose the Hampton Inn, Franklin, MA as your location for accomodations! We are happy that you had a comfortable stay and we look forward to having you back with us. We wish your daughter continued success!

Seacoast NH
Reviewed 1 week ago

Musty smelling room. Sheets that didn't fit the bed and kept falling off. Shower that didn't drain- breakfast that caused us to have to get something else on our at out in the morning- no indoor pool as we were told be reservations- not worth the money

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1Thank 233maeghans
Martha H, Front Office Manager at Hampton Inn Franklin, responded to this review

Thank you for taking the time to share your experience . It is only through comments from our guests that we can hope to better our property. The issues you mentioned are being investigated . We continue to strive to give our guests the best possible experience at our hotel. Thank you for sharing your information with us. We hope...

Franklin, Massachusetts
Reviewed 1 week ago

We stayed at Hampton Inn because it was close to family in Franklin, MA. The Inn is clean; staff is friendly; and room is basic but adequate. Thermostat on wall made for easy control of room temperature.

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Thank F5283LMroberts
Martha H, Front Office Manager at Hampton Inn Franklin, responded to this review

We hope that you and your family had a fun and relaxing Easter holiday. Thank you for including us in your plans. We also thank you for taking the time to review our hotel. It's always nice to hear the our location is beneficial for so many reasons, especially when it is so close to your other family members. We...

Minot, Maine
Reviewed 1 week ago

We used this hotel as a base for a family gathering over Easter weekend. It was close to family, clean, comfortable and has a warm and welcoming staff. The complimentary breakfast was a Godsend with 2 small children...

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Thank roxannes220
Martha H, Front Office Manager at Hampton Inn Franklin, responded to this review

Thank you and your family for sharing your Easter holiday with us. We are so happy that our team made you feel so welcome and warm. We love it when families make our Hampton their meeting space for gatherings. We hope you and your family will come visit again very soon!

Washington DC, District of Columbia
Reviewed 1 week ago via mobile

Wonderful place to stay for business trip. The rooms are clean and their customer service was outstanding. I would highly recommend this hotel to anyone visiting the area for business or pleasure - you will not be disappointed

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Thank kdconnor421
Martha H, Front Office Manager at Hampton Inn Franklin, responded to this review

Thank you for your outstanding review of our hotel! We are so happy that you were pleased with everything during your stay. We are pleased that you were so satisfied with everything during your stay! We look forward to having you back with us again in the future.

Trumbull, CT, United States
Reviewed 2 weeks ago

Everything else about the hotel is nice, the room, free breakfast and service. It was a convenient location for our meetings the next day, but since we were only there long enough to sleep, we were quite disappointed that the bed was not comfortable.

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Thank Wesley G
Martha H, Front Office Manager at Hampton Inn Franklin, responded to this review

Dear Mr. Galloway, It is alway our intention to exceed our guests' expectations, and it is very obvious we fell horribly short in your case. I apologize that your bed was uncomfortable. I have credited you Hilton Honors account 30,000 points. If your are ever in the Franklin area again, please contact me personally, so that I can ensure your...

Gastonia, NC, United States
Reviewed 2 weeks ago

Great hotel with pleasant staff and clean rooms. Enjoyed my stay and the pleasant New England hospitality. Close to the MBTA and easy train ride into Boston, MA. I would stay here on my next trip to Franklin for sure.

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Thank S6241KAstevec
Martha H, Front Office Manager at Hampton Inn Franklin, responded to this review

Thank you for choosing the Hampton Inn, Franklin, Massachusetts. Many guests have shared the fact that they love our proximity to Boston. They are able to hope on the commuter rail in our area and venture to visit Boston and the area surroundings. There is also a great website titled MBTA.com which has great information about how to manage your...

Reviewed 2 weeks ago

I am very happy with this hotel! The staff was very friendly & accomidating! The room was VERY CLEAN!! I was able to connect to the internet very quickly! I would definitely stay there again when visiting family!!

Review collected in partnership with Hampton
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Thank Judith C
Martha H, Front Office Manager at Hampton Inn Franklin, responded to this review

Wow! Thank you for your great review! So happy that our hotel was able to provide you with everything you needed for your stay. It is so important to us that our team provide the best possible service and that we are able to provide so many wonderful amenities for our guests. We hope to have the pleasure of your...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Hampton Inn Franklin

Address: 735 Union Street, Franklin, MA 02038
Region: United States > Massachusetts > Franklin
Price Range: RM561 - RM887 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Franklin 2.5*
Number of rooms: 95
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Also Known As:
Hampton Inn Franklin Hotel Franklin
Franklin Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Franklin staff and other travellers.
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Questions? Get answers from Hampton Inn Franklin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a ground floor and it was quiet and easy to access the parking lot.”
08Trixie, 23 Nov 2016 | Read review
“If you are traveling with two girl friends, try the king size bed with the sofa pull out. It worked great for us!”
sbcassidy, 26 Oct 2016 | Read review
“very limited parking”
43lees, 17 Oct 2016 | Read review
“Second floor was quiet for us.”
benddragon, 5 Oct 2016 | Read review
“Not much to look out of the the front or back of the hotel because it is in remote area but I had no complaints.”
TBRD113, 30 Apr 2016 | Read review
5 of 5