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Fairfield Inn & Suites Lenox Great Barrington/Berkshires

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Fairfield Inn & Suites Lenox Great Barrington\/Berkshires
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259 Reviews from our TripAdvisor Community

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Showing 258: English reviews
Start your review of Fairfield Inn & Suites Lenox Great Barrington/Berkshires
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Reviewed 4 days ago NEWvia mobile

The beds are really terrible. They felt like a stack of cardboard boxes with a fitted sheet over them. I was extremely disappointed in Marriott in this aspect. Also, we stayed for one week and had to get four different sets of key cards because they kept deactivating (and no, I wasn't holding them near my phone or my credit...

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Helpful?
Thank Emily B
HGI_Lenox-Pittsfield, The team at The Berkshrie Fairfield Inn and Suites at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Emily B. Thank you so much for taking the time to share your thoughts about your recent experience at our property. While we are pleased to hear that our staff and pool facilities met your needs, it is indeed troubling to learn of the frustrations you encountered with your room key and bedding. If you would be willing to...

Tampa, Florida
Reviewed 1 week ago

Pool was heated PERFECTLY. This is rare and usually a disappointment at most hotels. Room was Great. Breakfast was Great. Left our laptops bag in the breakfast area and Lady turned it in for us to come back and pick up. The pool was an awesome attraction when Butternut had to close for a half day due to the high...

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Helpful?
Thank FellowTraveler051
HGI_Lenox-Pittsfield, The team at The Berkshire Fairfield Inn and Suites at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear FellowTraveler051, Thank you so much for the great review! We are very pleased that you and your family enjoyed your stay at our property and that everyone enjoyed their time at the pool. We strive to ensure that our guests have outstanding experiences and we are thrilled that we were able to achieve that goal. We do hope to...

NY
Reviewed 2 weeks ago

The only reason we booked with this place was for the indoor Pool and Hot Tub and we were very disappointed in both as were everyone else in there. For an indoor pool, it was so cold, and the Hot tub was beyond enjoyable because it was way too hot, hotter than any hot tub we've ever been in. Very...

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Helpful?
Thank Z5340RAjessicaj
HGI_Lenox-Pittsfield, The Team at The Fairfield Inn and Suties Lenox Great Barrington at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Z5340RA, Thank you for taking the time to share your thoughts about your recent experience at our property. We value all the feedback we get from our guests, and most especially the constructive feedback. We keep our pool at 86F and our hot tub at 104F, as is recommended. We will be sure to keep an eye on this...

Bemus Point, New York
Reviewed 3 weeks ago

Easy parking and a knowledgeable friendly desk clerk had us checked into our room within minutes of our arrival. The room was immaculate,comfortable and quiet. Everything worked as it should. We slept well! Our breakfast was exceptional and the coffee excellent. Well rested and fed we were ready for another day of scenic driving through the beautiful Berkshires.

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Helpful?
Thank muskymall
HGI_Lenox-Pittsfield, The team at The Farifield Inn and Suites Lenox Great Barrington at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear muskymall, Than you for the great review of our property. We are very happy that our facility and staff met your expectations and that you had a pleasant and restful stay. We look forward to hosting your next trip to the Berkshires. Yours in Hospitality, The team at The Farifield Inn and Suites Lenox Great Barrington

Irvington, New York
Reviewed 4 weeks ago via mobile

This is a good family hotel that is just a few minutes drive from Ski Butternut. Amenities for families include: breakfast offered in the morning (the kids love to make their own waffles in those waffle maker machines); an indoor pool for swimming after a day of skiing; a simple gym for the exercise nuts; an arcade for the gamers;...

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Helpful?
Thank FlyDog33
HGI_Lenox-Pittsfield, The team at The Fairfield Inn and Suites Lenox Great Barrington at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear FlyDog33, Thank you for taking the time to share your thoughts about your recent stay at our property. We are thrilled that you and your family enjoyed your experience, and that you were able to take advantage of all of our wonderful amenities. We hope to see you again soon. Yours in Hospitality, The team at The Fairfield Inn...

Greenwich, CT
Reviewed 18 February 2017

My family and I just had a very nice stay at the Fairfield Inn & Suites in Great Barrington. We had a spacious one bedroom suite, which featured a sizable kitchenette with a little breakfast bar and a couple of stools. The large living room had plenty of space for the pull-out sofa bed, where the kids slept. My wife...

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Helpful?
Thank LPavarotti
HGI_Lenox-Pittsfield, The team at The Fairfield Inn and Suites Lenox Great Barrington at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear LPavarotti, We are so happy that your family had an enjoyable getaway at our property. It certainly makes it all worthwhile to hear that we are meeting and exceeding the needs and expectations of our guests. Looking forward to your family's return. Yours in Hospitality, The team at The Fairfield Inn and Suites Lenox Great Barrington

new york
Reviewed 7 February 2017

My wife and I stayed here last weekend and we were very impressed. The rooms were large and clean. The breakfast, which is free, was very good. Staff was friendly and helpful. Have nothing bad to say about this place. Plus it is close to town and skiing. Highly recommend!

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Helpful?
Thank baruti
HGI_Lenox-Pittsfield, The team at The Fairfield Inn and Suites Lenox Great Barrington at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear baruti, Thank you for the kind words about our property and staff. We are so happy we could be your hosts for your weekend getaway. We look forward to your return. Yours in Hospitality, The team at The Fairfield Inn and Suites Lenox Great Barrington

new jersey
Reviewed 23 January 2017 via mobile

An excellent stay ahead of a day of skiing at Butternut. Miranda at the front was friendly,efficient and a pleasure to have a conversation with. Our room was clean and comfortable with a a great bed . The pool area was clean and fitness room excellent . Close to many restaurants for dinner , and breakfast was very good. The...

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Helpful?
Thank wgod1234
HGI_Lenox-Pittsfield, The team at The Fairfield Inn and Suites Lenox Great Barrington at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear wgod1234, Thank you for the kind words about our property and staff. We are so pleased you had such a great stay. We all do sincerely strive to ensure that all our guests have an outstanding experience. Looking forward to your return. Yours in Hospitality, The team at The Fairfield Inn and Suites Lenox Great Barrington

Peekskill, New York
Reviewed 17 January 2017 via mobile

My sister and I spent a night here for a girls night away from our busy lives in NY. We enjoyed the pool and whirlpool. There was only one other person sharing it with us and we had a nice relaxing time. Our room on the thurd floor was clean, quiet and comfortable. Breakfast was well stocked with ample options....

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Helpful?
Thank UncleJackNY
HGI_Lenox-Pittsfield, The team at Berkshire Fairfield Inn and Suites at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Uncle JackNY, Thank you for taking the time to fill out such a wonderful review about your recent stay with us. We are thrilled that you had such a great girls getaway and enjoyed the property and staff. Looking forward to your return. Yours in Hospitality, The team at Berkshire Fairfield Inn and Suites

Hopkinton, Massachusetts
Reviewed 4 January 2017

We were so impressed with the level of attention and the pleasant dispositions of all the staff. Miranda and Robert genuinely care that you enjoy your stay. The pool and hot tub are spacious and clean. Breakfast was great. Kids scavenger hunt is a brilliant idea. It's a great family hotel.

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Helpful?
Thank dollsfinn
HGI_Lenox-Pittsfield, The team at Berkshrie The Fairfield Inn and Suites Lenox Great Barrington at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear dollsfinn, Thank you so much for the kind words about Miranda and Robert. They surely reflect our sincere desire that our guests have a fun and memorable experience with us. We look forward to seeing you and the family back again sometime soon. Yours in Hospitality, The team at Berkshrie The Fairfield Inn and Suites Lenox Great Barrington

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Fairfield Inn & Suites Great Barrington, in the beautiful Berkshires, is located near the area's best attractions and outdoor activities. This hotel offers 93 comfortable guest rooms and luxurious suites equipped with high-speed internet, microwave and refrigerator. The amenities include complimentary breakfast, Jacuzzi, fireplaces, indoor swimming pool, fitness room and game room. Complimentary full hot breakfast for all guests! The Fairfield Inn & Suites Great Barrington offers a variety of exciting activities nearby including skiing, golf and romantic dining. ... more   less 

Additional Information about Fairfield Inn & Suites Lenox Great Barrington/Berkshires

Address: 249 Stockbridge Rd, Bldg 1, Great Barrington, MA 01230-1297 (Formerly Comfort Inn Great Barrington)
Region: United States > Massachusetts > Berkshires > Great Barrington
Price Range: RM625 - RM1,706 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Lenox Great Barrington/Berkshires 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Comfort Inn Great Barrington Hotel Great Barrington
Great Barrington Comfort Inn
Hotel Style:
#1 Business Hotel in Great Barrington
#2 Romantic Hotel in Great Barrington
#4 Family Hotel in Great Barrington
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Lenox Great Barrington/Berkshires staff and other travellers.
3 questions
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NYC
9 months ago
Oakville, Connecticut
over a year ago
Elkins Park, Pennsylvania
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Lenox Great Barrington/Berkshires staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Can't Go Wrong.”
 of 5 bubbles FellowTraveler051, 17 Mar 2017 | Read review
“book somewhere else!”
 of 5 bubbles Z5340RAjessicaj, 6 Mar 2017 | Read review
“The hotel is off the highway. We stayed on the first floor”
 of 5 bubbles muskymall, 27 Feb 2017 | Read review
“3rd floor rooms”
 of 5 bubbles dino2020, 3 Jan 2017 | Read review
“high floors are less noisy!”
 of 5 bubbles drjeff77, 3 Jan 2017 | Read review
5 of 5