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Best Western Merrimack Valley

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Best Western Merrimack Valley
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394 Reviews from our TripAdvisor Community

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Northampton
Reviewed 6 days ago NEW

I mistakenly booked the hotel for the wrong night using Orbitz and it was a non-refundable reservation. The hotel clerk was extremely accommodating and helped me fix the issue. Orbitz was taking forever and she had extreme patience and was extremely kind. I really, really appreciated what she did for me and would stay there again because of it.

Review collected in partnership with Best Western
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1Thank 859betho
Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review

Thank you for staying with us at Best Western Merrimack Valley. We are pleased to hear that the desk staff was extremely patient and accommodating and able to fix your easily made mistake with Orbitz. We hope to see you again soon and feel free to call us directly to book your reservation, our front desk staff can make reservations...

North andover, Massachusetts, USA
HOTEL’S FAVOURITE REVIEW
Reviewed 12 January 2017

Invited a music group to play locally. They're from out of town. They enjoyed the stay. No complaints from my guests. Well worth the money paid. P.S. And Gwen was so helpful. There was another gal, too. But I forgot her name. Peace!

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1Thank gusdmh
About Hotel's Favourite Review
Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review

Thank you for sending your music group to Best Western Merrimack Valley. We are pleased that they enjoyed their stay and Gwen was so helpful! We hope you come back to visit us again soon.

Pittsburgh, Pennsylvania
Reviewed 2 weeks ago

The room was clean and the staff was professional and courteous. We stopped after a long day of travelling and this hotel was close to the highway and was reasonable for the area. The amenities, such as the pool and breakfast was a bonus for us.

Review collected in partnership with Best Western
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1Thank 280bridgetj
Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review

Thank you for choosing Best Western Merrimack Valley after a long day of travel. We are pleased that we were able to provide a clean and courteous environment that you were able to relax and get a nice healthy breakfast before getting back on the road. We hope you stop by again next time you are in our area.

Hampden, United States
Reviewed 6 March 2017

The young lady working the breakfast area was in a class by herself. I have never seen anyone in a comparable position so dedicated to the cleanliness and stocking of the breakfast area. The options for breakfast were great. Area was well maintained, comfortable and good lighting. TV wasn't loud as is so often the case in these type of...

Review collected in partnership with Best Western
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1Thank G2722ZIericj
Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review

Thank you! We were very pleased to read your review today. We appreciate you staying with us and love that you enjoyed the free breakfast and accomadations. We hope to see you again soon.

HAVERHILL, United States
Reviewed 25 February 2017

Watch your checking account they over charged me what should have been 1253.56 for 12 days ended up costing me 1680.91 over drafted my checking account. they would charge and it would stay pending then they didnt put it through I did it a couple times as I paid for 5 days then a few days at a time. at...

Review collected in partnership with Best Western
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Helpful?
1Thank Connie F
Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review

I am very sorry that you had a bad experience. Hopefully we can get this settled for you quickly. Give us a call directly to fix any mistakes that might have been made. Thank you, Director of Sales

Winsted, United States
Reviewed 25 February 2017

Great service, pool, work out facility,and the best full breakfast around included in the price. A must for the seasoned or newby traveler alike. I would stay at a Best Western given the choice for my travel needs.

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1Thank G8908JVjosephc
Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review

This is wonderful to hear! Thank you for stayingwith us and giving us your lovely feedback about our hotel and free full breakfast. We try to add a little extra, since its the most important meal of the day. Thanks again, Director of Sales

Tel Aviv, Israel
Reviewed 16 January 2017

In fact,the title said it all. The hotel is nice and have all the facilities one needs (Microwave,multilingual staff,premium bedding,premium TV channels refrigerator). Large airy rooms,indoor pool,fitting room and a very good breakfast (hot/cold). All close to the highway. Recommended

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1Thank GadiB69
Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review

Thank you so much for staying at Best Western Merrimack Valley and leaving such a nice review for our hotel. We appreciate you feedback and are pleased you had a wonderful stay at good price. We hope to see you again soon.

Winterport, United States
Reviewed 2 January 2017

We stay here frequently. Grandchildren love the pool, close to convenient shopping, groceries, and restaurants. Of all the local pizza restaurants we recommend Giovannni's and the Market Basket has good take out items as well.

Review collected in partnership with Best Western
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1Thank 53maureenh
Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review

Thank you for your continued stays at Best Western Merrimack Valley. We are very pleased to see you visit us and our able to enjoy our indoor heated pool with the grandkids. Also, thank you for the note about Giovanni's that is one of our staff favorites for pizza too! Hope to see you again this year!

Bedford, Pennsylvania
Reviewed 24 October 2016

Stayed here on our way from Pennsylvania to Bar Harbor. Have stayed in other Best Westerns and have usually been satisfied. This was the case here. It was a little past the half way point of our trip. A pet friendly hotel is a must for us. The staff was very professional and helpful. The breakfast was above average and...

Review collected in partnership with Best Western
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Helpful?
1Thank John S
Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review

Hello, Thank you so much for your pleasant review and your stay at Best Western Merrimack Valley. We are very happy you enjoyed our convenient location, as well as, our ample free breakfast that we provide. We hope you can come back again next visit North. Thanks again, Sales Manager

Reviewed 20 October 2016

I stayed here for 10 days visiting family. The hotel is more like a motel really,no lounge or bar areas so it's straight to your room. The decor is quite dated,mid 80's style but the room we had was adequate especially at the rate offered. Breakfast was slightly odd for those coming from UK - ok but very much utilitarian...

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1Thank Mark S
Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review

Thank you for staying with us while visiting family. We are happy you enjoyed your 10 day stay and found our hotel comfortable and affordable. Luckily, even though we do not have a bar we are situated within walking distance to one, as well as, other shops like: grocery store, 24 hr. cvs and even a movie theater. These close...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Best Western Merrimack Valley, located off Interstate 495 in Haverhill, Massachusetts. This Merrimack Valley area hotel is conveniently close to Canobie Lake Park, the Salisbury State Reservation, Hampton Beach and the Salem Witch Museums. The Best Western Merrimack Valley offers spaciously appointed guest rooms, each featuring a microwave, refrigerator, cable satellite television and free high-speed Internet access. This New England hotel serves a complimentary breakfast each morning. Additional amenities include a fitness center, an indoor heated swimming pool, hot tub, guest laundry and full business services. Pets are welcome. This Haverhill hotel is close to many area attractions including the Budweiser(R) Brewery, New Hampshire and Northern Massachusetts ski areas, the Strawbery Banke Museum in Portsmouth, and the USS Constitution in Charlestown. Guests will also be close to attractions such as Merrimack College, the University of Massachusetts Lowell Campus, the Freedom Trail and the Boston Science Museum. Corporate travelers will appreciate convenient access to the Ward Hill Business Park, Osgood Landing, Raytheon and Cisco Systems. ... more   less 

Additional Information about Best Western Merrimack Valley

Address: 401 Lowell Ave, Haverhill, MA 01832-3683
Region: United States > Massachusetts > Haverhill
Price Range: RM418 - RM696 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Merrimack Valley 2.5*
Number of rooms: 127
Reservation Options:
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Also Known As:
Best Western Plus Merrimack Valley Hotel Haverhill
Best Western Hotel Haverhill
Best Western Haverhill
Haverhill Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Merrimack Valley staff and other travellers.
3 questions
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Questions? Get answers from Best Western Merrimack Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always be nice to the host. And smile.”
gusdmh, 12 Jan 2017 | Read review
“Rooms at back quiet”
X683OGmarks, 20 Oct 2016 | Read review
“Book elsewhere”
W1419ZDstever, 5 Oct 2016 | Read review
“Ask for main floor no elevator”
terryVDR, 26 Aug 2016 | Read review
“We had a king size bed room it was lovely. Nice seating area, desk, fridge, wardrobe, lots of nice pillows, also a nice large TV”
carlaf689, 25 Jul 2016 | Read review
5 of 5