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Homewood Suites Holyoke-Springfield/North

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566 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites Holyoke-Springfield/North
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Showing 560: English reviews
Lowell
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 February 2016

Standard (i.e. good) Homewood Suites property with nice amenities, a standard but tasty buffet breakfast, and a good staff. Conveniently located close to a shopping mall and the usual shopping mall restaurant chains.

Helpful?
Thank W. B
Rachel F, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear W. B. Thank you so much for taking the time to write a review of our hotel! I am glad to hear that you enjoyed your stay with us, particularly our complimentary breakfast buffet and our convenient location. I hope to see you back again soon! More 

Jaffrey, United States
1 review
Reviewed 15 February 2016

Large suites accommodated our family of 5 and English mastiff well. Be aware they do have section 8 housing on site and the pool can tend to be crowded in the afternoon. The complementary breakfast was mediocre at best the eggs tasted like they were powder steamed sausage patties and french toast. Stick with the waffles and yogurt.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Clifford C
Rachel F, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Clifford C, Thank you so much for taking the time to write a review of our hotel. I just wanted to assure you that we do not now, nor have we ever, had Section 8 housing, or anything similar. Like the City of Holyoke, our guests come from a wide variety of socio-economic and cultural backgrounds. I apologize that... More 

Spring, TX, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 8 February 2016

Very nice hotel, somewhat new, near a freeway. Ask for a room not facing the freeway, they will try to accommodate you. The hotel is extremely clean and comfortable. Staff is courteous and helpful. Suites include a kitchenette for your use.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Karl W
Rachel F, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Karl W, Thank you so much for taking the time to write a review of our hotel. I am glad to hear that you enjoyed your stay with us. I hope to see you back again soon! More 

Boston
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 7 February 2016

Have now stayed here several times and the experience has been pretty consistent from one stay to the next. Well-located to the highways, but far enough removed that there is not really any problems with noise. Also close to the local mall and there are a number of restaurants and fast food places within a short drive. Staff is very... More 

Helpful?
1 Thank GoneTravelin07
Rachel F, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear GoneTravelin07, Thank you so much for taking the time to write a review of our hotel. I am glad that you enjoyed your stay with us, particularly our convenient location and our Complimentary Evening Social that is available Monday -Thursday 5pm-7pm. I hope to see you back again soon! More 

South Hadley
Level Contributor
4 reviews
4 hotel reviews
Reviewed 3 February 2016

Had an event to addend not far from this hotel and decided to stay here instead of drive home ,(staycation). So glad we did. Very clean and friendly hotel and staff. Great value, already booked for Valentines Day.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Gary J
Rachel F, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Gary J, Thank you so much for taking the time to write a review of our hotel. I am glad to hear how much you enjoyed your stay with us. I look forward to welcoming you back on Valentine's Day! More 

Level Contributor
292 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 31 January 2016 via mobile

A very nice Homewood. The staff was excellent. Very competent and friendly. Nothing is better than coming off the road to find a smiling face awaiting you at the desk. Room was good, breakfast was as expected. Lobby is nice. The little snack shop sells craft beers, which was very much appreciated (sales stop at 11). Location is out of... More 

Helpful?
Thank NKPBerkshire
Rachel F, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear NKPBerkshire, Thank you so much for taking the time to write a review of your stay. I am so glad to hear that you enjoyed your experience with us, particularly our friendly staff and convenient location. I hope to see you back again the next time you are in the Holyoke area! More 

Washington DC, United States
1 review
Reviewed 27 January 2016

Stayed here for a funeral. Without exception the staff was very friendly and helpful. We asked for several rooms together b/c in town for funeral, received personal condolence notes and a food gift in the fridge. Would have stayed again anyway due to friendly staff, clean well appointed rooms, and location but the personal touch cemented the relationship.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Maryelena Z
Rachel F, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Hello Maryelena Z, Thank you so much for taking the time to write a review of our hotel. I am glad to hear that you enjoyed your stay with us despite staying for sad circumstances. I hope to see you back again soon for a happier occasion. More 

Wesley Chapel, United States
Level Contributor
68 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 23 January 2016

I travel 100+ days a year and am a Hilton Honors Diamond member.This is one of the better Homewood Suites that I have stayed in. Was at this location for two separate back to back week day stays. Was warmly greeted at check in by MaryAnn. Due to my room preferences MaryAnn took it upon herself to upgrade me to... More 

Helpful?
Thank Robert S
Rachel F, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Robert S, Thank you so much for taking the time to write a review of our hotel. I am delighted to hear how much you enjoyed your stay with us, particularly our complimentary evening social and our friendly front desk staff! I will pass your compliments along to Maryann, she will be very happy to hear them. I hope... More 

Plymouth, New Hampshire
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 19 January 2016

We stayed for one night while attending the New England Poultry Congress in West Springfield (Eastern States Exposition). Hotel is conveniently located off Rt 91 (also very close to Mass Pike 90). Upon check-in we were told there were 3 young hockey teams staying and to let the front desk know if there were any issues. They put us on... More 

Helpful?
Thank D C
Rachel F, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear D C, Thank you so much for taking the time to write a review of our hotel. I am glad to hear that you enjoyed your stay here, particularly our spacious suites and our convenient location. I look forward to seeing you again the next time you visit the Big E! More 

Dresden, Germany
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 18 January 2016

We stayed Saturday night and had a poor experience due to many your children dominating all common areas and hotel employees being completely passive in exercising any oversight and enforcement of hotel rules and even basic safety standards. When we entered the lobby, about a dozen little boys were played hockey in the lobby - running, knocking over the furniture...... More 

Helpful?
Thank katandbill_10
Rachel F, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Katandbill_10, I was very saddened to hear that you had such a poor experience at our hotel. Please accept my sincerest apologies. When we know we have large groups arriving, such as childrens' sport teams we will take a number of steps to try to not disturb our other guests: We will pre-assign the team to a particular floor... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Featuring all-suite accommodations, the Homewood Suites by Hilton Holyoke-Springfield/North extended-stay hotel conveniently sits along I-91 near Six Flags New England, and provides easy access to the Mass Turnpike, local businesses and other area attractions in Springfield, Massachusetts. Our suites come with complimentary WiFi, full-kitchens, hot full breakfast daily and evening dinner and drinks Monday - Thursday*. Hotel guests also enjoy our 24-hour business center with complimentary printing service, on-site convenience store, sports courts, a heated indoor pool with whirlpool, outdoor patio and grill area, and fitness room. Host a meeting for up to 50 people with 648 sq. ft. of available meeting space. Enjoy our complimentary beverage area, multi-lingual staff and free parking at our pet-friendly hotel. ... more   less 

Additional Information about Homewood Suites Holyoke-Springfield/North

Address: 375 Whitney Ave, Holyoke, MA 01040-2855
Region: United States > Massachusetts > Holyoke
Price Range: RM581 - RM800 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Holyoke-Springfield/North 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Homewood Suites Holyoke-Springfield/North Hotel Holyoke
Homewood Holyoke
Holyoke Homewood Suites
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites Holyoke-Springfield/North staff and other travellers.
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Questions? Get answers from Homewood Suites Holyoke-Springfield/North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if sensitive to road noise choose a room on the interior corridor facing the pool.”
 of 5 bubbles SchHdog, 28 Nov 2016 | Read review
“I think any room would be a good room in this hotel.”
 of 5 bubbles lvstargirl, 7 Oct 2016 | Read review
“Rooms over looking courtyard are quiet.”
 of 5 bubbles slick70gto, 5 Sep 2016 | Read review
“get a room away from the highway to maximize silence”
 of 5 bubbles gordoharv, 28 Aug 2016 | Read review
“stay away from parking lot side”
 of 5 bubbles seymoure960, 27 Aug 2016 | Read review
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