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Hyannis Inn

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473 Main St, Hyannis, MA 02601-3995
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US$94
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Traveller (15)
Room & Suite (20)
Dining (17)

About

#4 of 22 hotels in Hyannis
Location
Cleanliness
Service
Value
Located right on the middle of Main Street: Walk to Shops, Restaurants,Harbor & Island Ferries, JFK Museum. Complimentary Coffee & Tea Cocktail Lounge, Indoor Heated Pool , Sun Decks, Free Secure WIFI, Clean, Comfortable & Affordable. Deluxe Family rooms & Whirlpool rooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Pool
Hot bath
Bar / lounge
Baggage storage
Non-smoking hotel
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Sun terrace
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Room features
Air conditioning
Housekeeping
Telephone
Clothes rack
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
269Reviews8Q+A7Room tips
Traveller rating
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Popular mentions
newenglandny wrote a review 9 Sep
Cleveland, Ohio64 contributions15 helpful votes
Aside of the unusually long check in process, the women who checked us in was not the friendliest person at all. We were suppose to spend one night here and onto our next destination the very next morning. First, my husband, our two adult sons and I were looking for our room when a guy who apparently worked there yelled out to us, “can I help you find something?” as if we were going to vandalize the place. He was so unwelcoming. When we got to our rooms we all immediately smelled gas! My husband told the woman at the check in desk about it and she told us that we did not smell gas! My husband then asked if she could just move us into two other rooms and she replied that there would be a $60 charge to move us. She was extremely unfriendly and she could’ve made it right so easily. We left and probably won’t get refunded, unfortunately. I am trying to take it up with the company that owns the hotel. I definitely would not recommend this place.
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Date of stay: September 2021Trip type: Travelled with family
1 Helpful vote
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Michelle M wrote a review Aug 2021
1 contribution1 helpful vote
I have so much to say about my horrible experience with this business..to sum it up- they are rude, unprofessional and not honest about their practices and policies. I advise you to stay anywhere but here ..read the other reviews !
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Date of stay: August 2021Trip type: Travelled with family
1 Helpful vote
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KNP198 wrote a review Aug 2021
1 contribution1 helpful vote
Stay away from this hotel. This is lengthy but a must read regarding this horrible company that should be ashamed of themselves. This company’s manager is named Karen. She is a disgraceful human. We were supposed to check in Friday August 13. My sister and I booked this hotel as part of a Christmas gift we gave to our 2 aunts for a girls weekend. My sister booked the rooms with her credit card. On Wednesday August 11 my niece, my sister’s 17 month old daughter, was attacked by a Rottweiler. Bitten multiple times on her head leaving skull fractures and requiring multiple surgeries. Lucky to be alive. My sister called me on her way to her daughters side at the children’s hospital. Shortly after I called the hotel to see what we could possibly do with our reservation, obviously my sister could not go. This was the early evening staff, some woman who had no clue how anything works. Said there was nothing that could be done but my sister should call the hotel tomorrow. She needs to speak to the manager. She said the manager’s name is Karen, she wasn’t there tomorrow and she also doesn’t know her schedule. Okay thanks for all you’re great help. My sister calls the next day, the day before check in, and has to leave her name and number for Karen to call her back. Karen returns her call 2 hours later and luckily she was able to answer her phone at her daughter’s bedside. She explained what happened. Karen said “omg that’s so terrible I’m so sorry.” Then her tone changed and she said… “yeah there’s nothing that can be done it’s non refundable.” My sister continued to say she understood, could we possibly push the trip out to another weekend even the slow colder season? No. Okay that’s fine I understand. Then says to Karen, okay so then someone else will need to check in because I obviously can’t be there. To which Karen proceeds to explain that is okay but she will have to email forms for her to fill out, sign, and return with a copy of her ID and the credit card used to book. My sister was appalled. How does Karen think this is going to be done from the children’s hospital, in between emergency surgeries for her baby. She explained that’s an impossible task to which Karen condescendingly responded “well ya know Melissa, these things can usually be done on the phone these days” Karen was so unprofessional, condescending and could not be any less empathetic. My sister then offered for one of the other guests to show up for check in, pay again for the rooms on their own credit card and then Karen can refund the money to her card. Karen responds “Melissa, I already told you I cannot refund you any money”. And then Karen proceeds to say “Melissa, you booked these rooms in March and are calling the day before check in. There’s nothing that can be done.” My sister was in the hospital on this phone call or else she probably would have lost it at this point. My sister then found time after her baby’s second surgery to send Karen an email and Karen did not care one bit again. She simply stated that the rooms were there if she wanted to show up and check in, otherwise the only way someone else could check in was if she sent her all of those forms. My sister explained there is no way that’s happening as that would require her leaving her baby’s side and with the hospital visitation rules she would not be able to return to her baby if she left. We all understand the hotel cancellation policy and no refunds, no changing dates, whatever. But the way that Karen spoke to my sister and handled this situation is disgraceful and disgusting. I could not imagine any company wanting this Karen to represent their brand and I will make sure as many people as possible know about their lack of empathy and decency. No one should give this kind of company their money. There are plenty of nice hotels in the area. Go elsewhere.
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Date of stay: August 2021Trip type: Travelled with family
1 Helpful vote
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JoAnn D’Aurio wrote a review Aug 2021
1 contribution1 helpful vote
Very happy with this hotel. The service was great. Clean rooms and grounds. The pool was very clean. Very helpful. I recommend this hotel to anyone. Close by to all restaurants, beach, harbo, shopping & more!
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Date of stay: August 2021Trip type: Travelled as a couple
1 Helpful vote
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Beth Sobol wrote a review Aug 2021
New York City, New York3 contributions4 helpful votes
The Hyannis Inn ended up being a last minute booking when another local hotel reservation fell through. They welcomed us with open arms and smiles and completely saved our trip. The rooms are very clean with ample space and you cannot beat the location. Its right in the middle of town - walking distance to shops, restaurants, the park (which has fun local activities) and ferries to other islands like Martha's Vineyard. It's a great place to base yourself if you're looking to explore Cape Cod and we really appreciated the friendliness, professionalism and their recommendations.
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Date of stay: August 2021
Cleanliness
Service
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PRICE RANGE
US$137 - US$438 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyannis hotel hyannis
LOCATION
United StatesMassachusettsCape CodHyannis
NUMBER OF ROOMS
75
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Frequently Asked Questions about Hyannis Inn
Which popular attractions are close to Hyannis Inn?
Nearby attractions include John F Kennedy Hyannis Museum (0.2 km), Main Street Hyannis (0.3 km), and St. Francis Xavier Church (0.2 km).
What are some of the property amenities at Hyannis Inn?
Some of the more popular amenities offered include an indoor pool, free wifi, and a lounge.
Which room amenities are available at Hyannis Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyannis Inn?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Hyannis Inn?
Yes, free parking is available to guests.
What are some restaurants close to Hyannis Inn?
Conveniently located restaurants include Daily Paper, Common Ground Cafe, and Katie's Homemade Ice Cream.
Are there opportunities to exercise at Hyannis Inn?
Yes, guests have access to an indoor pool during their stay.
Is Hyannis Inn located near the city centre?
Yes, it is 0.7 km away from the centre of Hyannis.
Are there any historical sites close to Hyannis Inn?
Many travellers enjoy visiting Edward Gorey House (7.0 km), Sturgis Library Barnstable (6.0 km), and Captain Bangs Hallet House Museum (6.8 km).
Is Hyannis Inn accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.