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Pilgrim Inn

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80 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Boston, Massachusetts
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 14 October 2014

The people writing negative reviews here apparently had an experience different from ours. But there are two wings -- one running back from the street, one parallel to it. We were in the one perpendicular to the street in #105; perhaps rooms are different in the two parts of the facility. "Inn" sets your expectations far too high; this is... More 

Helpful?
1 Thank Stuart R
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 October 2014

We went here out of desperation after not being able to find any vacancies in the West Springfield area after visiting the Big E. Dark, smelly room, no wifi, and very overpriced. Dirty shower with outdated soap dispenser, crazy TV with minimal channels. Noisy, thin walls, extremely uncomfortable pillow and mattress. Door that lead to a storage room let in... More 

Helpful?
1 Thank Alyssa291

Travellers are raving about these Lee hotels

Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 October 2014

Room was large and clean. TV was hard to work, plus no channel guide. Wifi cut out from time to time. price was ok for the area/season. Breakfast awful. We went to Friendlys next store. Man at reception was on phone for at least 10 minutes, with myself and another guest waiting to check in.

Helpful?
Thank voyageuse10549
long island
Level Contributor
65 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 21 September 2014 via mobile

Pilgrim inn. Tired dark musty room. Flimsy blankets. And sheets Uncomfortable mattresses Old tub with poor grouting and it had a black chip of paint missing. Antiquated soap and shampoo dispenser old white rubber mat stuck to tub floor. Wallpaper peeling no clock in room. Thin walls. Could hear TVs blaring and toilets flushing. Bad lighting In bathroom. Unhelpful older... More 

Helpful?
Thank kaaala
Arezzo, Italy
Level Contributor
107 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 21 August 2014 via mobile

Overpriced. We stayed there for 1 night. We found an advertisement to stay at low price. We arrived there and we pay more than the double. Room very ugly for the price I paid. Breakfast very poor. Nothing to eat. Bad experience. Stay away

Helpful?
Thank Mario F
Montreal, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 August 2014

We stay there august 12 and 13. We have made reservation 3 month before and have taken the precaution to confirm just 2 days before our stay. According the confirmation the price was for two nights was 179$ + tax and since the place was advertising "pet friendly' we have also mention that we will travel with our pet. Surprise,... More 

Helpful?
2 Thank Guy S
Curwensville, Pennsylvania
Level Contributor
273 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 12 August 2014

I popped in about 6pm on a Sunday. They have 1 room for a service dog and it was vacant so they let me stay with my sick pup. By 7pm I got a neighbor, about mid-60's from Tennessee, and they loved to slam the door, especially the husband. He would walk out of the door, quietly close it and... More 

Helpful?
Thank SpiritsOpinion
Boston, Massachusetts
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 5 August 2014

There is nothing special at all about this small hotel. We stayed in the "house" building, a somewhat darker alternative to the motel style other rooms. There is a fairly nice pool, and the front desk person was pleasant. Our room was very small and dark, the sink did not drain well, and the free breakfast consists of plastic wrapped... More 

Helpful?
Thank Jo Ann S
Niagara Falls, Ontario. Canada
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 20 July 2014

Bug on pillow, 3 more on the floor, 2 more in the bathroom. Bring some bug spray if you have to stay there. Manager gave us some outdoor bug spray. Could have moved us to another room instead. Did not have a choice. Use the hotel.com coupon book room was $135.00 stayed there for $75.00 for one night.

Helpful?
Thank today12345
Newton, New Jersey
Level Contributor
164 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 14 July 2014

Stay at the Super 8 right across the street. The people behind the desk at the Super 8 were extremely helpful; the Super 8 gets a wider selection of television channels than does the Pilgrim Inn; you won't have to cross the street to go to Dunkin Donuts. Just a nicer all-around experience at the Super 8.

Helpful?
Thank Jean L

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast

Additional Information about Pilgrim Inn

Address: 165 Housatonic St, Route 20, Lee, MA 01238-1327
Region: United States > Massachusetts > Berkshires > Lee
Price Range: RM311 - RM578 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pilgrim Inn 3*
Number of rooms: 36
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Also Known As:
Pilgrim Hotel Lee
Pilgrim Motel Lee
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Questions & Answers

Questions? Get answers from Pilgrim Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To use the pool, ask for a room near the gate. Road noise was minimal. There are two stories with outside stairs.”
 of 5 bubbles 213elsied, 23 Aug 2016 | Read review
“best tip would be to find another hotel.”
 of 5 bubbles dec122009, 4 Jul 2016 | Read review
“Lower floors offer best accessibility”
 of 5 bubbles LisaE738, 20 Nov 2015 | Read review
“My room was on the second floor and was very quiet with nice views of the grounds.”
 of 5 bubbles danielcC5860OM, 8 Oct 2015 | Read review
“Leave extra time if going to a tanglewood event.”
 of 5 bubbles jerseyscouter, 20 Jul 2015 | Read review
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