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Hampton Inn & Suites Berkshires-Lenox

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#2 of 14 Hotels in Lenox
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Hampton Inn & Suites Berkshires-Lenox
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784 Reviews from our TripAdvisor Community

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Showing 774: English reviews
Reviewed 13 December 2015

We just returned from our second stay in 2 weeks at the Hampton Inn in Lenox MA. We came back the second time because of the wonderful experience we had with all the staff we came in contact with - from the front desk to the person who works at breakfast. They couldn't be sweeter or more helpful. We will...

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Helpful?
3Thank stevenlE2574NG
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Here at the Hampton in and Suites by Hilton in Lenox MA we feel like our guest are part of our family and we love welcoming them back. We are so happy that we were able to be a part of this happy time in your life. See you soon!

Holyoke, United States
Reviewed 12 December 2015

The Hampton Inn & Suites was enjoyable experience. The Staff are very friendly and helpful. Our accommodations were very good and we found the complimentary breakfast to be delicious. i'm sure you will also enjoy the pool and workout rooms.

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2Thank Charles W
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you so much for reviewing us Charles W. We love hearing from our guests. Our staff takes pride in providing the cleanest rooms and the yummiest breakfasts! We will see you on your next visit. Thanks again!

Reviewed 30 November 2015

I love staying at Hampton Inns, and this one was no exception. It was just right from start to finish. The only thing it could use is a jacuzzi. :-)) The folks were extremely friendly and helpful, and the breakfast was top-notch.

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2Thank Scott T
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thanks for taking the time to review us Scott T. We are so glad you enjoyed your stay and found our staff to be helpful and our breakfast delightful. On your next visit please ask us to show you one of our jacuzzi rooms. I think you will like it. We hope to see you again soon!

Earth, Texas
Reviewed 30 November 2015

We were here for 2 nights over the Thanksgiving Holiday, and the staff were so lovely, amazingly helpful for dining options, printing menues, catering to us as if we were in a 5 star hotel. The rooms are super clean. Beds are super comfortable. Breakfast is decent, better than average for sure. ( it is still a buffet) They use...

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2Thank feather2001
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you so much for choosing to spend the Thanksgiving Holiday with us here at the Hampton Inn and Suites! We are glad to hear our staff made you feel at home and that you enjoyed your stay. We will be sure to pass on your kind remarks at our next staff meeting. Again, thanks and we look forward to...

Lake George, United States
Reviewed 27 November 2015

Super clean hotel with a great breakfast. Convenient to Butternut Ski Area (about 30 min) and Stockbridge. Room was well appointed and had a mini fridge. Internet good. Close to Mazzeo's restuarant, which has some of the best Italian food we've ever had (seriously, might be worth the trip just for that!)

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2Thank Wendy B
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you so much for the 5 star review. We are fortunate to have such a convenient location close to all attractions and especially Mazzeo's! Give us a call before your next trip to the Berkshires and not only will we make your room reservation but one at Mazzeo's too!

Massachusetts
Reviewed 23 November 2015

I stay at this Hampton Inn once a month for business and I am consistently satisfied with my room, the staff and cleanliness of the hotel. The beds are comfortable, the breakfast is decent and the staff is always willing to help with your needs.

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2Thank mollyandme
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Dear Mollyandme. We are so happy to hear that you enjoy your stays with us and thank you for taking the time to let us know. We think of our repeat guests as family and always look forward to welcoming them back. See you soon!

Stamford, United States
Reviewed 13 November 2015

The Berkshire location was truly the best in cleanliness, and tranquility. I arrived tired and the weather was gloomy. But, when I walked into the Berkshire location, it was as if I had walked into sunshine! I sincerely had an extremely pleasant surprise! I know that you will not be disappointed when you select Berkshire as your place to regroup....

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2Thank Rita Y
alison d, Front Dest at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you so much for your glowing review! It certainly brought a smile to our faces on this brisk Berkshire morning. We love hearing how we were able to brighten up your day and look forward to being able to again on your next Berkshire visit.

Reviewed 9 November 2015

In mid-September, my husband and I decided last minute to head to the Berkshires for the weekend. What a nice surprise this hotel was. The room was a good size, with really tall ceilings (we were on the first floor). We looked out at the parking lot which was a bit weird. The bathroom was large and clean. The bed...

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2Thank Ann M
alison d, front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you for taking the time to review us. We are so happy to hear you enjoyed your stay and had a great weekend with us. Our Front Desk Staff takes pride in being able to help our guests enjoy the Berkshires to the fullest. We hope to see you again the next time you are in our area. The...

New York City, New York
Reviewed 1 November 2015 via mobile

Although this hotel is NOT right off the main road, it is will worth the drive. You can check in via email while on the road AND we got a complimentary upgrade to a suite. This hotel has just been remodeled with new carpeting and wallpaper, so it if VERY clean and pleasant. The staff are wonderful and there are...

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2Thank kkbarn2016
alison d, Front desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you for your 5 star review! We are pleased we could make your stay with us a great one. Loved that you liked our Banana-grams. Our staff has a fun time thinking up new sayings to try to have our guest start their day off with a smile. We look forward to seeing you again on your next trip...

Ware, United Kingdom
Reviewed 29 October 2015

We stayed in room 215 for 2 nights from 13 October 2015 The Hampton is well located off route 7 being set back from the road in an attractively wooded area with a small lake just behind offering views of across the valley,which were very attractive during the Fall. The room is of same design and standard of Hamptons elsewhere...

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Helpful?
2Thank PeteD60
Hampton Inn M, Public Relations Manager at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Dear PeteD60, Thank you so much for sharing this detailed review of your stay with us! We're so glad we were able to meet all of your needs while visiting the Berkshires. Traveler feedback is incredibly invaluable to us, and your comments will help others plan their getaways to this area. We hope to welcome you back soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hampton Inn & Suites Berkshires-Lenox

Address: 445 Pittsfield Rd, Lenox, MA 01240
Region: United States > Massachusetts > Berkshires > Lenox
Price Range: RM491 - RM1,454 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Berkshires-Lenox 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Hampton Inn And Suites Berkshires
Hampton Inn & Suites Berkshires Hotel Lenox
Hampton Inn Berkshires
Hampton Inn Lenox
Lenox Hampton Inn
Hotel Style:
#1 Family Hotel in Lenox
#3 Romantic Hotel in Lenox
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Berkshires-Lenox staff and other travellers.
7 questions
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Boston, Massachusetts
7 months ago
Lancaster, PA
Lancaster, PA
6 months ago
Philadelphia, Pennsylvania

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Questions? Get answers from Hampton Inn & Suites Berkshires-Lenox staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor to avoid kids jumping up and down.”
 of 5 bubbles momeees, 2 Feb 2017 | Read review
“The hotel is spotless and the buffet breakfast was handled beautifully, especially since there were dozens of youngsters in attendance.”
 of 5 bubbles myrnarock, 17 Jan 2017 | Read review
“This is located in a very quiet area -- off the beaten path. All rooms looked great!”
 of 5 bubbles HotelSnob2003, 7 Dec 2016 | Read review
“clean, quiet, good location”
 of 5 bubbles DimitriT94, 15 Nov 2016 | Read review
“It is located off a highway and half the rooms overlook parking lot.”
 of 5 bubbles watchmydust, 6 Oct 2016 | Read review
5 of 5