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Gateways Inn

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359 Reviews from our TripAdvisor Community

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Showing 356: English reviews
Kew Gardens, New York
Reviewed 1 August 2016

The staff of Gateways was great to my family for my mother's 80th birthday weekend. My mother has being staying with them for years and raved about them, they made a special birthday cake for her. The Inn is very conveniently located in downtown Lenox.

Thank blh68
Hampton, Connecticut
Reviewed 27 July 2016

This inn is small but the room we had was very comfortable featuring a Jacuzzi tub, Turkish robes, a small refrigerator, and 2 armchairs. The included breakfast was very good as well. The dinner in the restaurant was fair, but we really enjoyed the music in the lounge after dinner. The entertainers were great and it was a very comfortable...

2Thank GloriaL627
Worcester, Massachusetts
Reviewed 25 July 2016

The Inn itself is lovely and the historic details shared with our large group by Michelle, the owner, yesterday, were informative and interesting. Unfortunately lunch was a disappointment. I should have ordered the chicken instead of the salmon. I was never served the dinner roll that others were served. The last one on the plate served to the person next...

Thank Ronan243
EiranMichele, Owner at Gateways Inn, responded to this review

I'm so sorry you were disappointed in your lunch. If there was something wrong with your salmon you should have brought it to someones attention. I assure you that not getting a dinner roll was purely accidental. We had plenty and again, you simply needed to bring it to someones attention and you would have received a roll. Your lunch...

New York City, New York
Reviewed 21 July 2016

Although I was staying at the Gateway Inn on business, I felt that this would be the perfect place to return for a weekend in the Berkshires. Nestled in the heart of a lovely town, the Inn compliments it's locale perfectly. And writing as someone who is detail orientated I fully appreciate the attention to detail and amount of care...

Thank AdrianDavies
Reviewed 10 July 2016

We recently had a comfortable stay at the Gateways Inn, which is very conveniently located in a century-old house close to the center of Lenox. Attached is a restyaurant-bar, which features entertainment. Since we were going to Tanglewood we had not put the entertainment on our agenda, but from what we could hear from the restaurant it was, indeed, entertaining,...

Thank winst0n4
Chicago, Illinois
Reviewed 2 July 2016

I highly recommend the Gateways Inn. We arrived to a smile and a welcome as if we had returned home. Michelle was warm and very personable...a great combination for us weary travelers. She had an easy way about her...addressing each guest by name and offering terrific recommendations for area attractions. All the staff at the Inn were just as gracious....

Thank gottarun63
EiranMichele, Owner at Gateways Inn, responded to this review

Thanks so much for your lovely review of your stay. It was a pleasure to host you and get to know you, however brief. That's the joy of a small B & B! We look forward to your return!

Reviewed 21 June 2016

We enjoyed our stay at Gateways Inn. Michelle was warm and helpful in many ways...from where to go, what to see, and a wealth of information on the area. We were about a week early for the season so some things weren't open yet, but there was much to do. Breakfast was lovely every morning and served with a smile...

Thank walj
EiranMichele, Owner at Gateways Inn, responded to this review

I so enjoyed having you both with us and getting to know you. I so looked forward to our breakfast conversations each morning! I look forward to your return in the not too distant future, I hope!

A TripAdvisor Member
1 review
Reviewed 20 June 2016 via mobile

We are just leaving the gateway's Inn and had the most wonderful trip!! Michelle is a wonderful adorable Hostess that made us feel right at home. We will come back again in a heartbeat! We highly recommend visiting this Charming, beautiful in with all kinds of amenities!

Thank A TripAdvisor Member
Mahopac, New York
Reviewed 6 June 2016

The room was large, lovely and very comfortable. The inn is immaculate and the grounds are very pretty. Breakfast was delicious and served beautifully. All amenities are in your room including bathrobes. Music in the evening in the bar. It was an excellent choice and highly recommended. We can't wait to return!

Thank donalx
EiranMichele, Owner at Gateways Inn, responded to this review

So glad you enjoyed your stay with us as much as we enjoyed hosting you and that you were able to relax in the lounge with the music. We look forward to your return. Whenever you are ready, we are here.

Tel Aviv, Israel
Reviewed 5 June 2016

The inn is amazing, tastefully decorated, my room was large, bedding comfortable, all the amenities, including bathrobes, free wifi, Keurig, fridge, chocolates, water bottles, gas fireplace in room, jet tub, much attention to details. And as we know, all is in the details. The breakfast was exceptional with a large assortment of local cheeses and organic yogurts, fruits, homemade granola,...

Thank Honigstein
EiranMichele, Owner at Gateways Inn, responded to this review

Thank you so much for you kind words and discriptive encounter of your stay with us. It is reviews such as yours that give prospective guests a fuller picture of who we are, what we offer and how we run our Inn. They get much more from reading reviews of past visitors such as yourself than mere pictures on the...

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Elegant 11 room boutique hotel, located in historic Lenox MA. Origanlly built as the summer "cottage" for Harley Procter of Procter & Gamble fame. In house 5 star restuarant, exceptionally stocked bar and live music at the paino bar enhance your stay. Perfect for an intimate wedding, a family reunion or a romantic escape, we are one of the Berkshires finest. ... more   less 

Additional Information about Gateways Inn

Address: 51 Walker St, Lenox, MA 01240-2719
Region: United States > Massachusetts > Berkshires > Lenox
Price Range: RM890 - RM1,975 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gateways Inn 3*
Number of rooms: 11
Reservation Options:
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Also Known As:
Gateways Hotel Lenox
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Questions & Answers

Here's what travellers have asked, with answers from Gateways Inn staff and other travellers.
2 questions
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Fairfield, Connecticut
7 months ago
Clinton, Massachusetts

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Questions? Get answers from Gateways Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Numerous choices and all available on-line. It is quiet in Lenox so facing the road was no issue.”
 of 5 bubbles pete763, 10 Dec 2016 | Read review
“You just ask what room facilites they are giving. Some have tubs, some walk in shower, etc.”
 of 5 bubbles ShriBG, 19 Sep 2016 | Read review
“Ophelia suite is very spacious”
 of 5 bubbles bbfan720, 13 Sep 2016 | Read review
“Book in advance, they fill up quickly.”
 of 5 bubbles peuclid, 11 Aug 2016 | Read review
“I believe that all the rooms are on the 2nd floor and there is no elevator. Our room was away from the road and very quiet.”
 of 5 bubbles GloriaL627, 27 Jul 2016 | Read review
5 of 5