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Canyon Ranch in Lenox

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#3 of 14 Hotels in Lenox
Certificate of Excellence
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Canyon Ranch in Lenox
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480 Reviews from our TripAdvisor Community

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Showing 479: English reviews
Albany, New York
Reviewed yesterday NEWvia mobile

I came with my mother to celebrate her 69th birthday. We stayed for two nights. Upon arrival, we were greeted by warm and welcoming staff. All our questions and needs were addressed quickly and we were checked in. We started in slow with some classes and enjoyed come exercise and craft classes. There were plenty of activities for all interests....

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Thank Tracy122
Worcester, Massachusetts
Reviewed 3 days ago NEW

Set in the Berkshires - beautiful in each of the four seasons - Canyon Ranch has it all for your body, mind, and spirit. From lectures on health, wellness, nutrition, and healing - to a full salon with bodywork - to gyms and instructions and athletic equipment and facilities - to artwork and entertainment, or to meditative retreat. The rooms...

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Thank susanrQ6149NK
McLean, Virginia
Reviewed 5 days ago NEW

Last weekend we had our third three-day stay at Canyon Ranch in Lenox. The first two were marvelous -- worth the significant expense. This trip was very different -- still a beautiful site with excellent amenities, generally good food, and a wide variety of programs. And some of the staff is still as special as they were before -- especially...

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Helpful?
Thank Awsmithjr
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

Thank you for sharing your thoughtful sentiments regarding your most recent stay. As delighted as I am to know that you had lovely experiences in many areas, I am equally disheartened to learn of the unpleasantries that you have encountered. It is always our desire to ensure that each of our guests has nothing less than a stellar experience with...

Falls Church
Reviewed 2 weeks ago via mobile

Hubby and I wanted to do a wellness vacation for some time now. I had great memories from my first solo stay at the Ranch about 10 yrs ago and I wanted to experience it again with hubby. In short, 4 nights of bliss B-). Pristine grounds, accommodations and onsite facilities. Top notch!!!! As expected, a wide variety of activities,...

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Thank Ovenia1971
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

We are delighted to have welcomed you back to Canyon Ranch, for "4 nights of bliss." How wonderful! Thank you for conveying your experience in the dining room. We certainly take such matters very seriously and I will share these details with our food & beverage management team. Also, your lovely sentiments regarding our various activities, the grounds and accommodations,...

New York City, New York
Reviewed 4 weeks ago

I live in the Berkshires and wanted a special day with my adult daughters. Purchased a day package for each of us and we all had a wonderful time. We were greeted by a very well informed staff member who gave us the lay of the land and gave us a quick and thorough orientation and helped us to pick...

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2Thank LES0731
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

Thank you for making Canyon Ranch a part of your special day with your daughters. I hope you are still enjoying your "swag!" We appreciate you sharing this lovely account of your day with us. We hope to welcome you all again soon. Your partner in wellness, Mindi Morin, General Manager

Manhattan
Reviewed 7 December 2016

I recently spent 4 nights at Canyon Ranch around Thanksgiving and had a wonderful time. This was my second visit there. The rooms are quite comfortable and service there is wonderful, although there were a couple of times in the dining room where the host seemed a bit frazzled and one night it took about 15 minutes for me to...

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1Thank MK2009Manhattan
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

We are delighted to have welcomed you for your second visit to Canyon Ranch. It is wonderful to know that you had the opportunity to enjoy our early snowfall over the Thanksgiving holiday. It certainly created a festive and refreshing air for the weekend! I thank you for sharing your thoughtfully detailed account from your recent stay. I will be...

Watertown, Massachusetts
Reviewed 6 December 2016

I spent 3 nights here in early November and enjoyed every moment. The atmosphere is conducive to relaxing. I enjoyed the variety of activities and lectures that I attended. The spa treatments were wonderful. The food was delicious. I am looking forward to my next visit.

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Thank Maureen H
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

We also look forward to your next visit. A three-night stay can be just what is needed to relax and rejuvenate from life’s challenges. Thank you for sharing your sentiments with us. Your partner in wellness, Mindi Morin, General Manager

Rockville, Maryland
Reviewed 5 December 2016

I went to Canyon Ranch to get rid of a few pounds. I am not one for massages, facials and the like, so I never thought of going to a spa until I really read, with an open mind, about Canyon Ranch. I went from a Monday to Saturday in June and the experience changed my life. I signed up...

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2Thank Shari A
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

Thank you for sharing your inspiring story with us! We are in the business of changing lives at Canyon Ranch. We are honored to have been a part of such an important change for you and your wellness journey. Congratulations on your wonderful success. We, too, look forward to your visit in June. Your partner in wellness, Mindi Morin, General...

Boston, Massachusetts, United States
Reviewed 29 November 2016

Canyon Ranch sets a high standard for customer service, so I feel I can hold them accountable for a few lapses. Before you arrive, a program adviser encourages you to customize your visit by sharing personal health information. However, once we turned in our questionnaires, we never heard from that office again. Similarly, the fitness classes featured two instructors for...

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Thank FrancisandWilliam
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

I thank you for your candor regarding your recent visit to Canyon Ranch in Lenox. I am disheartened to learn that you encountered anything less than stellar service and warm experiences with each member of our team. We take these matters quite seriously and I will be certain to address each of your comments with members of our management team....

Niantic, Connecticut
Reviewed 21 November 2016

Being a New Englander, the location is incredibly convenient. It's great that we can have a top class resort without having to get on a plane to go out West. Food is great and incredibly healthy, (TMI, but my digestive system has never been so regular!) The diversity of activities and fitness classes allowed me to try several classes I've...

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1Thank francypants11
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

We love being THE New England destination for health, wellness and even a little spa indulgence! And let me just say – having a regular digestive system is something to shout from the rooftops at Canyon Ranch. As one of our popular lectures states, “it takes guts to be healthy!” It is music to our ears knowing that your visit...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
A favorite of sophisticated spa-goers, Canyon Ranch is the undisputed world standard for healthy vacations, and a pioneering force in promoting wellness lifestyles. Our destination spas– in Tucson, Arizona, and Lenox, Massachusetts – are renowned for their casual luxury, inspiring natural settings, innovative spa cuisine and unparalleled medical resources. ... more   less 

Additional Information about Canyon Ranch in Lenox

Address: 165 Kemble St, Lenox, MA 01240-2817
Region: United States > Massachusetts > Berkshires > Lenox
Price Range: RM2,914 - RM5,305 (Based on Average Rates for a Standard Room)
Number of rooms: 126
Also Known As:
Canyon Ranch In Lenox Hotel Lenox
Canyon Hotel Lenox
Canyon Spa Lenox
Canyon Ranch Lenox
Lenox Canyon Ranch Spa
Hotel Style:
#2 Family Hotel in Lenox
#4 Romantic Hotel in Lenox
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Questions & Answers

Here's what travellers have asked, with answers from Canyon Ranch in Lenox staff and other travellers.
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Questions? Get answers from Canyon Ranch in Lenox staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“was there for day only. did not have use of a guest room.”
 of 5 bubbles LES0731, 18 Dec 2016 | Read review
“some of the rooms in the west wing are quite far from where events take place”
 of 5 bubbles MK2009Manhattan, 7 Dec 2016 | Read review
“great linens; everything - food, fitness, classes, staff, everything was great.”
 of 5 bubbles V630VLcaroll, 16 Nov 2016 | Read review
“ask to be near the lecture rooms and not near construction”
 of 5 bubbles RuthK713, 12 Nov 2016 | Read review
“I like the wings and the lower the number the closer to the lobby it is. They are all lovely”
 of 5 bubbles paulajeanneo, 31 Oct 2016 | Read review
5 of 5