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DoubleTree by Hilton Hotel Leominster

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DoubleTree by Hilton Hotel Leominster
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564 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Leominster
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Showing 558: English reviews
Reviewed 24 August 2016

I have stayed here a few times. On Check-in, the front desk staff was extremely helpful. However, if you have booked breakfast you need coupons for the resteraunt. I had to remind the receptionist that coupons were needed. The rooms are clean and comfortable. I think all rooms are the same. Breakfast is ok. Buffet is a little small. There...

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Helpful?
Thank Robert F
Corpus Christi, Texas
Reviewed 23 August 2016

We stayed over the weekend a few weeks ago. Overall impression of the hotel is that it was clean and functional. I do not have any major specific negatives, but overall the hotel seriously lacked polish. Checked in late at night -- No cookie offered! Another good example is that the room only had ONE water glass. Next day after...

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Thank Hans S
Suzanne F, General Manager at DoubleTree by Hilton Hotel Leominster, responded to this review

Dear Hans S, Thank you for taking the time to post your comments on TripAdvisor. The feedback you have provided is important to our team and it assists us in taking the necessary steps to ensure future customer satisfaction. We apologize for the inconsistencies that you experienced during this visit which are not the norm for our hotel. In our...

Green Bay, Wisconsin
Reviewed 20 August 2016

We stayed there for for a long weekend to attend a wedding at nearby Harrington Farms. The hotel's computer system crashed the day before we arrived and was still down when we arrived. Yet they still had everything running pretty smooth with reservations on paper. We give them a lot of credit for keeping everything running smooth. The beds are...

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Thank RDM12345
Exeter NH
Reviewed 18 August 2016

Wedding for 130 guests. Never got a detailed description of what would be included in the per person price. The cocktail hour was embarassing - the cheese and cracker vegetables and crudite were amateurishly displayed with no cheese knife or slicer, no plates, and not attended so it became increasingly unappealing and I had to straighten it out myself. One...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank ExeterNina
Suzanne F, General Manager at DoubleTree by Hilton Hotel Leominster, responded to this review

Dear ExeterNina, Thank you for taking the time to post your feedback about your experience on TripAdvisor. I apologize that we did not meet you expectations for this event. This is not the norm for our hotel or our staff as we have received many positive reviews on our service and our food quality producing memorable events for our guests....

Barnstable, Massachusetts
Reviewed 12 August 2016

The front desk staff was extremely helpful and provided me answer to the many questions I had about the hotel and area. The rooms were very clean and comfortable. The quality of the Breakfast food was slightly disappointing. The eggs were over cooked and tasteless. I ordered off the menu instead of the buffet choice, which had mainly carbohydrates. However,...

Review collected in partnership with DoubleTree by Hilton
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Thank 812tanyad
Ringwood
Reviewed 7 August 2016

You will not regret staying here. Clean rooms, great bar, quiet, HELPFUL staff. Free Internet, old school service, and they treat you with respect! Coffee maker in the room. Free newspapers in the lobby. Good coffee in the lobby, free for guests.

Review collected in partnership with DoubleTree by Hilton
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Thank A5645LWkennethk
Reviewed 31 July 2016 via mobile

There are pros & cons and still a nice place to stay. We came in as part of a wedding discount. Check in was quick and with a cookie. :) The room was spacious, comfortable, and very clean. The room was also virtually absent of need for maintenance other than a missing hook on the bathroom door. Of note, there...

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Thank ncd0531
Suzanne F, General Manager at DoubleTree by Hilton Hotel Leominster, responded to this review

Dear ncd0531, Thank you for sharing the feedback about your stay on trip advisor. We appreciate your candid comments and will definitely take steps to having water available in our lobby. I agree it is a nice touch and although we do it when we know we have large groups coming it we definitely need to make it an everyday...

Hope, New Jersey
Reviewed 30 July 2016

We stayed on a Saturday night, having attended a wedding that afternoon in New Hampshire. We had lunch in the bar on Sat afternoon before the wedding and then had breakfast on Sunday morning. The food was fresh and good; breakfast was nothing spectacular, but what they offered was good. (We prefer a good variety of fresh fruit, and a...

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Helpful?
Thank ShortStack12
Suzanne F, General Manager at DoubleTree by Hilton Hotel Leominster, responded to this review

Dear ShortStack12, Thank you for sharing your experience on TripAdvisor. We appreciate your positive comments as our team works diligently to offer a great experience for all who stay with us. All guests have different reasons for traveling to the area and different expectations upon arrival. As you can see from some of the comments posted we try to accommodate...

Reviewed 30 July 2016 via mobile

I stay at this hotel with a group of people . No free continental breakfast, which was surprising but ok ....but....This is the first hotel I stayed in where the coffee in the lobby was not complimentary.. The toilet did not shut off when flushed. More concerning the door didn't always stay locked. We'd come back to the room and...

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Thank KatieSue0408
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Leominster, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give...

New York City, New York
Reviewed 28 July 2016

It was very clean and for such a big hotel I found it quiet. I had the coupons for the breakfast. The first morning I ordered off the menu and it was very good. The next 2 days I got the buffet. There was plenty to choose from and it was all pretty fresh. The ladies in the breakfast area...

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Helpful?
Thank NYttraveler55
Suzanne F, General Manager at DoubleTree by Hilton Hotel Leominster, responded to this review

Dear NYttraveler55, Thank you for taking the time to share your experience on TripAdvisor. Your positive comments go a long way with our team, that takes incredible pride in their jobs and strives to reach their goal to present a comfortable stay for all of our guests. Our team constantly reviews the TripAdvisor site taking every comment to heart (whether...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Conveniently located in the heart of north central Massachusetts, the DoubleTree by Hilton Hotel Leominster features 188 guest rooms and over 14,000 square feet of event space. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Leominster

Address: 99 Erdman Way, Leominster, MA 01453-1805 (Formerly Four Points by Sheraton Leominster)
Region: United States > Massachusetts > Leominster
Price Range: RM567 - RM837 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Leominster 3*
Number of rooms: 187
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Priceline and Travelocity so you can book your DoubleTree by Hilton Hotel Leominster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
4 Points By Sheraton Leominster
Four Points By Sheraton Leominster Hotel Leominster
Four Points Leominster
Sheraton Leominster
Leominster Four Points
Leominster Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Leominster staff and other travellers.
6 questions
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Boston, Massachusetts
9 months ago
Jackson, New Jersey
over a year ago
Boston, Massachusetts

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Questions? Get answers from DoubleTree by Hilton Hotel Leominster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 7th floor. My guess is that all rooms are good rooms at this hotel.”
 of 5 bubbles kentpelton, 4 Feb 2017 | Read review
“Check for weddings ahead of time.”
 of 5 bubbles georgemillerbvmd, 19 Jan 2017 | Read review
“Ask for room with view to the forest.”
 of 5 bubbles 148dmitryf, 11 Jan 2017 | Read review
“Stay away from elevators and ask for a top floor.”
 of 5 bubbles kimberlyw421, 4 Jan 2017 | Read review
“get a room with a high number (ending in 28 or 9, as they are away from elevators and ice machines)”
 of 5 bubbles anab2262016, 31 Dec 2016 | Read review
5 of 5