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Holiday Inn Express Ludlow

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Holiday Inn Express Ludlow
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79 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Bethesda, Maryland
Reviewed 4 July 2015

Needed a place to stay in Springfield. For this trip, we really needed a place in West Springfield but due to several events in the city that weekend, everything was booked. We discovered this place and found it to be an excellent alternative. Rooms are clean and up to date. Water pressure in shower is good. Carpeting in rooms is...

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Helpful?
Thank DaveHRoe
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel at Holiday Inn Express Ludlow, and your comments are very important to us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations at Holiday Inn...

Reviewed 28 May 2015 via mobile

The hotel is very clean and the staff are very nice. The morning complimentary breakfast has more offerings then some other hotels I've been to, from bagels to yogurt as well as fresh fruit. The room was clean and I enjoyed having the small couch and coffee table as I needed to do paperwork. There is a Taco Bell practically...

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Helpful?
2Thank Vetters22
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking the time to share your experiences with us. I am glad you found our team helpful and our property close to many local attractions like Lupa zoo and Burger King has the playscape. I am glad you were able to enjoy our complimentary hot deluxe breakfast in the morning during your stay. We look forward to...

Farmingdale, Maine
Reviewed 22 May 2015

My husband and I were traveling from Ontario, Canada to Maine and stopped at this hotel for the night. We have never stayed at a Holiday Inn before and we were amazed when we opened our door. We asked for a suite and we thought we had an apartment. It was huge and we loved every minute of it. Now...

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Helpful?
Thank Hacheta
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

We strive in making everyone's experience the best ever!! We are pleased you enjoyed yourself. Thank you for taking the time to let us know of your experience at Holiday Inn Express Ludlow. It is nice to know that you found our team nice and helpful. Once again, thank you for staying with us at Holiday Inn Express Ludlow, and...

Waynesboro, Va.
Reviewed 19 May 2015

We stayed here recently for five nights during the Brimfield antique market. The property is a stones throw from the Mass. Pike with easy on and off. It was typical of the brand with a couple of annoying things. When using the wi-fi, when you closed your tablet or phone you were thrown off which meant you had to repeatedly...

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Helpful?
1Thank Bermudaman
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel at Holiday Inn Express Ludlow, and your comments are very important to us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations at Holiday Inn...

Chicago, Illinois
Reviewed 3 May 2015

This hotel is conveniently located near I-90. The bedroom was clean, but the bathroom floor had a clump of hair on it. The breakfast southern egg omelet was extremely salty, making it barely edible. An OK place for one night on the road.

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Helpful?
1Thank TFI02139
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking to provide our team with some feedback. I apologize that we did not meet your expectations in some areas of your stay. Our housekeeping team take pride in providing clean rooms for our guests, so it is a bit troubling to hear of this let down and the hair on the floor was missed. We also...

Liverpool, New York
Reviewed 9 March 2015

No hotel deals in this I90 area around Chicopee or Ludlow, so we were happy that the Holiday Inn Express was so nice since we paid so much. Very clean and quiet. Taco Bell is walking distance; Big Y grocery store and other fast food options about 1/4 mile away. Hot breakfast with lots of options from fresh fruit and...

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Helpful?
3Thank cnyrealtor
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. We have some options in the area for dinner and the grocery store is within walking distance if it is needed. Thank you again, Melissa GM

Guarulhos, SP
Reviewed 6 March 2015 via mobile

The lower classification is because of it's location, there's no options to eat or fun close to the hotel. The hotel is a nice option with good rooms and excellent front desk service. The elevator and ice machines are silent. Good WiFi internet, very fast and stable.

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Helpful?
2Thank MauricioYoshinari
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking to provide our team with some feedback. I apologize that we did not meet your expectations in our area. We are in a small town and we have a few local restaurants within 1/4 mile to 2 miles away from our hotel and 3 fast food type restaurants in front of our property. We do strive...

Skowhegan
Reviewed 7 February 2015

After challenges on my end the staff here was awesome. Late arrival, big smiles from the front desk. A snow storm came in and basically closed everything the next day and the staff made sure we were comfortable and had everything we needed. The manager even provided lunch for those that didn't want to venture out. A big plus and...

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Helpful?
2Thank rsskow
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel at Holiday Inn Express Ludlow, and your comments are very important to us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations at Holiday Inn...

Reviewed 11 January 2015

The staff here is amazing! My husband is in the Air Force, and was gone in the mornings so Id come sit at breakfast by myself. The staff made me feel very welcome, they were super friendly! The 2 breakfast ladies made sure that place was spotless!!! I work for a residence inn in New Hampshire ..so I'm constantly judging...

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Helpful?
1Thank Kathrynlwing
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel at Holiday Inn Express Ludlow, and your comments are very important to us. We take our guest comments very seriously and always strive to provide comfortable and clean accommodations at Holiday Inn...

Brooklyn, New York
Reviewed 3 November 2014

our room was a king bed with pullout couch, which was more like a suite. The "living room" area had a comfortable couch with end tables and coffee table. This made the room so much more pleasant than the typical hotel room. This is a new facility so everything was very clean and in good shape. The lobby was nicely...

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Helpful?
2Thank RetiredTraveler2013
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

We strive in making everyone's experience the best ever!! We are pleased you enjoyed yourself. Thank you for taking the time to let us know of your experience at Holiday Inn Express Ludlow. It is nice to know that you found our team nice and helpful. Once again, thank you for staying with us at Holiday Inn Express Ludlow, and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
As of April 2nd our hotel is open for business under the Holiday Inn Express. We have just finished renovations. ... more   less 

Additional Information about Holiday Inn Express Ludlow

Address: 321 Center St, Ludlow, MA 01056-2705 (Formerly Comfort Inn & Suites)
Region: United States > Massachusetts > Ludlow
Price Range: RM490 - RM704 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Ludlow 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Comfort Hotel Ludlow
Comfort Inn And Suites
Comfort Inn Ludlow
Ludlow Comfort Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Ludlow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room facing the street and away from RT90,”
 of 5 bubbles solarpowered1, 1 Jan 2017 | Read review
“Rooms on the parking lot side are quiet, but the noise in rooms on the Mass Pike side is not excessive.”
 of 5 bubbles 258harveyd, 30 Nov 2016 | Read review
“Typical tip: A room away from the highway noise from "behind" the hotel.”
 of 5 bubbles Toyaholic, 7 Sep 2016 | Read review
“Try not to be above the pool.”
 of 5 bubbles FAMASO, 1 Aug 2016 | Read review
“Ask for rooms on the non-Mass Pike side.”
 of 5 bubbles Bermudaman, 14 May 2016 | Read review
5 of 5