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Booked online for a pet friendly hotel, meeting the criteria for number and weight of dogs. Night clerk saw my dogs and let me pass to my room. The next morning I was immediately called to the front desk and charged an extra over $200...More
Thank Kristi H
Response from Manager_11525, Manager at Extended Stay America - Boston - MarlboroughResponded 2 August 2016
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I would like to start by apologizing to you...More
I had stayed in this hotel in Spring of 2015. At that time the rooms were clean, and price was reasonable. I just visited this hotel recently. There is a faint but unpleasant odor about the halls and in our room..... 2 lamps didn't work,...More
I would never stay here. I am a spoiled Marriott fan and I chose this Extended Stay because it was 6 minutes from the fields we were playing at. It was only $25 cheaper than the Marriott but that was 30 minutes from the field....More
I have stayed at this hotel plenty of times befor. The rooms are always half clean or barely clean theres one one nice lady on the staff and the mangers are just horrible. I literally sat in a chair that is outside there office and...More
2 Thank Slovita
Response from Manager_11525, General Manager at Extended Stay America - Boston - MarlboroughResponded 1 June 2016
I received a copy of your review, and would like to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed to meet your expectations. Your experience is very...More
The hotel is a value hotel. It is not a fancy property with a great restaurant and designer soaps. It is a property that gives you a clean comfortable room, a very reasonable price and EXCEPTIONAL customer service. I stayed for one night and needed...More
US$90 - US$147 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Homestead Studio Suites Boston - Marlborough Hotel Marlborough ,